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Customs House Hotel

3.0 star property

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Photo gallery for Customs House Hotel

Front of property
Quadruple Room
Superior King Standard
Superior Waterfront King Room | Terrace/patio
Breakfast, lunch, dinner served; seafood

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
1 Murray Street, Hobart, TAS, 7000
  • Place, Salamanca Market
    ‪3 min walk‬
  • Place, Salamanca Place
    ‪5 min walk‬
  • Place, Constitution Dock
    ‪7 min walk‬
  • Airport, Hobart, TAS (HBA-Hobart Intl.)
    ‪22 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 26 sq m
  • City view
  • Sleeps 6
  • 1 Queen Bed, 3 Single Beds and 1 Double Sofa Bed

View all photos for Waterfront King

Waterfront King

Waterfront King

9.0 out of 10
Wonderful
(8 reviews)
  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Queen Room

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Queen Room

8.6 out of 10
Excellent
(12 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Waterfront Twin Room

Waterfront Twin Room

Waterfront Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Queen Above Bar

Queen Above Bar

Queen Above Bar

8.4 out of 10
Very good
(20 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King Standard

Superior King Standard

Superior King Standard

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Studio Room

Waterfront Studio Room

Waterfront Studio Room

10.0 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Waterfront King Room

Superior Waterfront King Room

Superior Waterfront King Room

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

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About this property

Customs House Hotel

Waterfront hotel with free breakfast and a restaurant
A restaurant, a bar/lounge, and dry cleaning are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, ATM/banking services, and multilingual staff assistance are onsite.
Customs House Hotel offers 30 air-conditioned accommodations with hair dryers and complimentary toiletries. This Hobart hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Customs House Hotel. During your stay, you're just a quick walk from Salamanca Market. You'll find features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy seafood while dining at Customs House Restaurant
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Salamanca Market and 5 minutes by foot from Salamanca Place
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The historic Customs House Hotel also features multilingual staff, laundry facilities, and dry cleaning/laundry services.

This 3-star Hobart hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Customs House Restaurant - This restaurant specializes in seafood and serves breakfast, lunch, and dinner.
Vue Bar - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for AUD 20 per night; reservations required; discounts available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Customs House Restaurant
  • Vue Bar

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the waterfront

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • Built in 1846
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 20 per night (427 ft away)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 7:30 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Customs House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 410 out of 885 reviews
Rating 8 - Good. 355 out of 885 reviews
Rating 6 - Okay. 86 out of 885 reviews
Rating 4 - Poor. 20 out of 885 reviews
Rating 2 - Terrible. 14 out of 885 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, lovely location, lovely staff. Room was very spacious and very well stocked with tea and coffee making materials.
Stayed 1 night in Sep 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Sep 2025

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, clean room, lovely view, close to Salamanca markets, great food at the restaurant.
Stayed 1 night in Sep 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old world charm. Great location, great restaurant and great staff. The room was clean and comfortable. I’ll be back.
Stayed 4 nights in Sep 2025

10/10 Excellent

Marlin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in arguably one of Australia's best locations. I stay here twice a year for work and look forward to it each time. The rooms are terrific and the pub downstairs has beautiful food and good vibes.
Stayed 1 night in Sep 2025

8/10 Good

Anthony

Travelled with partner
Liked: Staff & service, amenities
Great location , friendly and helpful staff and complimentary breakfast.
Stayed 5 nights in Sep 2025

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, staff were friendly and accommodating to any need
Stayed 1 night in Sep 2025

10/10 Excellent

Airene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, the place is at the perfect location on everything from restaurants, bus stops, pier, Salamanca Market, shops, tour pickups, etc. Breakfast were excellent, hotel bar and restaurant were a bonus. Having a laundry outside our room were very helpful.
Stayed 12 nights in Aug 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It filled my requirement of being close to Markets and other options
Stayed 1 night in Aug 2025

8/10 Good

Cameron

Stayed 2 nights in Aug 2025

8/10 Good

Antoinette

Stayed 2 nights in May 2025

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We spent several days there last week. The room was comfortable & clean. Our only comment was the hairdryer was out of another era. We needed some extra towels & the staff quickly got them. The staff were wonderful. Everyone was pleasant & accommodating. We arrived late due to a flight change & were able to arrange to pick up a key using technology. My daughter figured it out. I would have had a bit of a problem! Breakfasts were included & delicious. We needed to have them ready quickly a few times & we arranged this the night before & it was done without a problem. The restaurant is popular in Hobart too and we went for Happy Hour & for dinner one night. It was delicious. The location is great. Our room had a harbor view. Walked right over to the Salamanca Market on Saturday. We’d absolutely go there again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy accommodation Great location Enjoyable pub and dining experience Location was very convenient
Stayed 3 nights in Aug 2025

8/10 Good

Kristin

Stayed 1 night in Jul 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff have to be congratulated, staying at Customs House ended up being one of the highlights of our holiday.
Stayed 7 nights in Jul 2025

10/10 Excellent

Lilliah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently sited. Close to the city, the market, ferries, buses, and restaurants. I would highly recommend staying there.
Stayed 7 nights in Jul 2025

10/10 Excellent

Rose

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best accommodation
Stayed 3 nights in Jul 2025

8/10 Good

Trish

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff here are very friendly and accommodating. Really central spot,just across the road from the Mona ferry.
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities
Great location. Friendly staff. Room was good too, though a little tired.
Stayed 4 nights in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great location and the food is delicious. Staff so friendly and helpful. And my breakfast coffee was extra hot- just how I like it! Comfortable, clean rooms with individual air con.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025