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Customs House Hotel

3.0 star property

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Photo gallery for Customs House Hotel

Breakfast, lunch, dinner served; seafood
Superior Waterfront King Room
Exterior
Breakfast, lunch, dinner served; seafood
Superior King Standard

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
1 Murray Street, Hobart, TAS, 7000
  • Place, Mona Ferry Terminal
    ‪2 min walk‬
  • Place, Salamanca Market
    ‪3 min walk‬
  • Place, Salamanca Place
    ‪5 min walk‬
  • Airport, Hobart, TAS (HBA-Hobart Intl.)
    ‪17 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 3 Single Beds and 1 Double Sofa Bed

View all photos for Waterfront King

Waterfront King

Waterfront King

9.2 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Queen Room

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Queen Room

8.6 out of 10
Excellent
(16 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Waterfront Twin Room

Waterfront Twin Room

Waterfront Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Queen Above Bar

Queen Above Bar

Queen Above Bar

8.4 out of 10
Very good
(21 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King Standard

Superior King Standard

Superior King Standard

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Studio Room

Waterfront Studio Room

Waterfront Studio Room

10.0 out of 10
Exceptional
(4 reviews)
  • Water view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Waterfront King Room

Superior Waterfront King Room

Superior Waterfront King Room

10.0 out of 10
Exceptional
(4 reviews)
  • Harbour view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Customs House Hotel

A restaurant, a bar/lounge, and dry cleaning are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, ATM/banking services, and multilingual staff assistance are onsite.
Customs House Hotel offers 30 air-conditioned accommodations with hair dryers and complimentary toiletries. This Hobart hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Customs House Hotel. During your stay, you're just a quick walk from Salamanca Market. You'll find features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy seafood while dining at Customs House Restaurant
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Salamanca Market and 5 minutes by foot from Salamanca Place
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The historic Customs House Hotel also features multilingual staff, laundry facilities, and dry cleaning/laundry services.

This 3-star Hobart hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Customs House Restaurant - This restaurant specializes in seafood and serves breakfast, lunch, and dinner.
Vue Bar - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for AUD 20 per night; reservations required; discounts available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Customs House Restaurant
  • Vue Bar

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the waterfront

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • Built in 1846
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 20 per night (427 ft away)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 7:30 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Customs House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 427 out of 908 reviews
Rating 8 - Good. 357 out of 908 reviews
Rating 6 - Okay. 90 out of 908 reviews
Rating 4 - Poor. 20 out of 908 reviews
Rating 2 - Terrible. 14 out of 908 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A.
Stayed 2 nights in Jan 2026

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities
Great location, friendly staff, big room. The breakfast was a fantastic inclusion, choice from a full breakfast menu and really lovely.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jenny-Lynne

Liked: Cleanliness, staff & service, amenities
Great place,friendly staff. Aircon in rooms. Close to City
Stayed 1 night in Jan 2026

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
All was great
Stayed 1 night in Jan 2026

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful, the location is ideal for the center of town, and the included breakfast is very good. We drew the short straw; our room was very small with little space to unpack clothing. The manager was helpful however in adding a couple of small shelves.
Stayed 3 nights in Jan 2026

6/10 Okay

Priti

Stayed 2 nights in Dec 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good location, friendly staff. Would defo stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Antene

Liked: Cleanliness, staff & service, amenities
Convenient location, close to tour pick up locations, plenty of food options around. Ala carte breakfast included was great. The building does have stairs and mezzanine levels with no lift access, so this would not be suitable for people with stairs issues.
Stayed 7 nights in Dec 2025

8/10 Good

Kate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, and staff were great!
Stayed 1 night in Dec 2025

10/10 Excellent

george

Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Staff and view
Stayed 5 nights in Nov 2025

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff,a great position.No parking on site but a great stay
Stayed 4 nights in Nov 2025

10/10 Excellent

Douglas, Chermside

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room and great location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Blanca

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Older premises. Room very clean. Staff were wonderful every single one from reception to restaurant to room attendants. Location with a million dollars.
Stayed 5 nights in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Polite and helpful staff. Great view from a very spacious and characterful room. The rate for the room with a substantial breakfast included was very good value. The position opposite the harbour was perfect.
Stayed 2 nights in Nov 2025

10/10 Excellent

Leona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We booked for 3 adults and was given a family room that slept 5. The room was huge and had all the amenities you need. Would definitely stay again.
Stayed 3 nights in Nov 2025

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, great location to Salamanca, buses, & city. Staff held suitcases for us and gave us a later check out which was great. Bed was large with soft mattress. Room needs black out curtains though, as bright sunlight lit up the room early in the morning.
Stayed 1 night in Nov 2025

10/10 Excellent

Brett

Travelled with partner
Liked: Amenities
Fantastic location. Great value. Breakfast choices great. Recommend the porridge with mixed berries. Staff very responsive. We were upgraded to a waterfront superior room. Lovely with great view over harbour. Very comfortable bed and sofa
Stayed 2 nights in Nov 2025

10/10 Excellent

Annie

Liked: Cleanliness, amenities, property conditions & facilities
The staff are all fantastic, they couldn’t do enough to help us. The check-in was great, breakfast staff were brilliant and check-out was seamless. It’s a unique, character hotel in the best location in Hobart.
Stayed 1 night in Nov 2025

8/10 Good

Valued

Travelled with group
Liked: Cleanliness, staff & service, amenities
great location
Stayed 3 nights in Nov 2025

8/10 Good

Philip

Liked: Staff & service, amenities
Disliked: Cleanliness
Dirty room. Carpet hadn't been vacuumed in a very long time.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and comfortable. Food excellent. Great location.
Stayed 4 nights in Oct 2025

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, clean rooms, lovely bathroom. Convinent to have the resturant down stairs.
Stayed 1 night in Oct 2025

8/10 Good

Jui-Yi

Stayed 1 night in Oct 2025

10/10 Excellent

Jonothan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay great staff brilliant location
Stayed 3 nights in Oct 2025