"Cups in the room were used and dirty. Tea Spoons stcin#king from the previous user, even for the following day the cups were still unclean atahis ma ... " More
17 Dec 2019 by Avatif Havva CENET Owner
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family
29 Jan 2019 by Avatif Havva CENET
Dear Guest Mr Alwaili , Thank you very much for the time to review our hotel . We are happy to hear that you had a nice stay. We are delighted to know that you liked your room, and enjoyed all hotel facilities. We are glad to know the staff was of assistance! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us , we look forward to welcoming you back next time! Best Wishes from Grand Marcello Hotel Family Avatif Havva CENET
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Grand Marcello Hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Grand Marcello Hotel offers 60 air-conditioned accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Grand Marcello Hotel has a restaurant on site.
24-hour room service is available.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.