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4.5 out of 5

"Cups in the room were used and dirty. Tea Spoons stcin#king from the previous user, even for the following day the cups were still unclean atahis ma ... " More

By a verified traveller on Mon 16 Dec 2019

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Deluxe Double or Twin Room, Multiple Beds, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Deluxe Triple Room, Multiple Beds, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Deluxe Quadruple Room

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Deluxe Single Room, 1 Double Bed, Non Smoking, City View

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at Grand Marcello Hotel, you're just a quick walk from Laleli Mosque. Features include free breakfast, free WiFi in public areas and a free manager's reception.

  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 13 minutes by foot from Grand Bazaar and a 4-minute drive from Blue Mosque
  • Airport shuttle service available for a fee

Grand Marcello Hotel ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Marcello Hotel

Everyone (1)
4 out of 5
Cups in the room were used and dirty. Tea Spoons stcin#king from the previous user, even for the following day the cups were still unclean atahis made me feel sick. the room was clean, but tea area was filthy including used tea bags on the tray

Posted by on 16 Dec 2019

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Comment from Hotel Management

17 Dec 2019 by Avatif Havva CENET Owner

Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

5 out of 5
I was very happy to stay in this hotel with my mum.The staff was so nice,a special mention for Aziz at the reception he is very professional and pleasant,always taking care of clients.Thank you again and see you next time inchaa l laah.

Posted by on 21 Jan 2019

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Comment from Hotel Management

29 Jan 2019 by Avatif Havva CENET

Dear Guest Mr Alwaili , Thank you very much for the time to review our hotel . We are happy to hear that you had a nice stay. We are delighted to know that you liked your room, and enjoyed all hotel facilities. We are glad to know the staff was of assistance! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us , we look forward to welcoming you back next time! Best Wishes from Grand Marcello Hotel Family Avatif Havva CENET

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Grand Marcello Hotel.

  • 60 guestrooms or units
  • 6 levels
  • 2018 buildings
  • Built in 2019
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Lift
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Vezneciler Subway Station (0.8 km / 0.5 mi)
  • Metro station: Aksaray Tram Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Grand Marcello Hotel offers 60 air-conditioned accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Grand Marcello Hotel has a restaurant on site.

24-hour room service is available.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Marcello Hotel Istanbul
  • Grand Marcello Istanbul
  • Grand Marcello
  • Grand Marcello Hotel Hotel
  • Grand Marcello Hotel Istanbul
  • Grand Marcello Hotel Hotel Istanbul

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.