Sultanhan Hotel - Special Class

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

• One child stays free
• Property follows sanitisation practices of COVID-19 Guidelines (CDC)
• Property follows sanitisation practices of GBAC STAR Facility Accreditation (global expert)
• Property follows sanitisation practices of CovidClean (Safehotels - global expert)
• Property follows sanitisation practices of COVID-19 Guidelines (WHO)
• Staff temperature checks are conducted regularly
• Temperature checks are available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Security system
• Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
• Property follows sanitisation practices of Safe Travels (WTTC - Global)
• Staffed front desk
• Carbon monoxide detector
• Smoke detector
• Property follows sanitisation practices of WELL Health-Safety Rating (IWBI)
• Property does not offer on-site COVID-19 testing
• Property does not require health documentation at check-in
• Guest accommodation is sealed after cleaning
• Electrostatic spray is used for disinfection
• Cashless transactions are available
• Masks are compulsory at the property
• Contactless food service / room service is available
• Reservation is not required for facilities on-site
• Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
• Property is cleaned with disinfectant
• Property follows sanitisation practices of Ecolab (3rd party expert - Global)
• Staff wears personal protective equipment
• Property follows sanitisation practices of SGS (3rd party expert - Global)
• Protective clothing is available to guests
• Masks are available to guests
• Gloves are available to guests
• Food service has been amended for enhanced safety
• Shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Children stay free - maximum age 3
• Social distancing measures are in place
• Contactless check-in is available
• Property follows regional sanitisation guidelines Safe Tourism Certification Programme (Turkey)
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are available
• Children stay free
• Service animals not allowed
• Individually-wrapped food options are available for breakfast
• Individually-wrapped food options are available through room service
• Debit cards
• No gap period between guest stays