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Holiday Inn & Suites Jakarta Gajah Mada by IHG

4.0 star property

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Photo gallery for Holiday Inn & Suites Jakarta Gajah Mada by IHG

Outdoor pool, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers
Daily buffet breakfast (IDR 217800 per person)
Bar (on property)
Point of interest
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Jl. Gajah Mada No. 211, Jakarta, Jakarta, 11120
  • Place, Plaza Glodok
    ‪3 min walk‬
  • Place, Pancoran Chinatown Point
    ‪6 min walk‬
  • Place, Jakarta History Museum
    ‪16 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, City View

8.8 out of 10
Excellent
(8 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(31 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, City View

Shower, hydromassage showerhead, free toiletries, hair dryer

Standard Room, 1 King Bed, Accessible, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Daybed)

Shower, hydromassage showerhead, free toiletries, hair dryer

Suite, 2 Bedrooms (Daybed)

7.4 out of 10
Good
(3 reviews)
  • 91 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds, City View

9.4 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, City View (High Floor)

View from room

Suite, 1 King Bed, City View (High Floor)

8.0 out of 10
Very good
(3 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View (Dining)

View from room

Suite, 1 Bedroom, City View (Dining)

  • 130 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms (Kids Theme)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms (Kids Theme)

  • 91 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, City View (Daybed)

Suite, 1 Bedroom, City View (Daybed)

Suite, 1 Bedroom, City View (Daybed)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, City View

Shower, hydromassage showerhead, free toiletries, hair dryer

Suite, 1 Bedroom, City View

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Suite, 1 Bedroom (High Floor)

  • Sleeps 4
  • 1 Twin Bed

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includes taxes & fees
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About this property

Holiday Inn & Suites Jakarta Gajah Mada by IHG

Hotel connected to a shopping center in Jakarta with free valet parking
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Holiday Inn & Suites Jakarta Gajah Mada by IHG offers 442 air-conditioned accommodations with iPod docking stations and safes. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn & Suites Jakarta Gajah Mada by IHG. During your stay, you'll be connected to a shopping center, and just a quick walk from Pancoran Chinatown Point. Free WiFi in public areas, free valet parking, and an outdoor pool are available.
  • Free WiFi
  • Free valet parking, self parking, and extended parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 10-minute walk of Pancoran Chinatown Point and Plaza Glodok
Holiday Inn & Suites Jakarta Gajah Mada by IHG offers its guests a children's pool, an outdoor pool, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 9 meeting rooms available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn & Suites Jakarta Gajah Mada by IHG. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Jakarta hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM.
Duta Cafe & Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free extended parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; IDR 217,800 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Duta Cafe & Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn & Suites Jakarta Gajah Mada by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 460000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 217800 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 460000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Jakarta Gajah Mada Hotel
Holiday Inn Gajah Mada Hotel
Holiday Inn Jakarta Gajah Mada
Holiday Inn Gajah Mada
Holiday Inn Suites Jakarta Gajah Mada
Holiday Inn Suites Jakarta Gajah Mada an IHG Hotel
Holiday Inn & Suites Jakarta Gajah Mada by IHG Hotel
Holiday Inn & Suites Jakarta Gajah Mada by IHG Jakarta
Holiday Inn & Suites Jakarta Gajah Mada by IHG Hotel Jakarta

Holiday Inn & Suites Jakarta Gajah Mada by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 319 out of 448 reviews
Rating 8 - Good. 101 out of 448 reviews
Rating 6 - Okay. 16 out of 448 reviews
Rating 4 - Poor. 7 out of 448 reviews
Rating 2 - Terrible. 5 out of 448 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bradford

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff greeted us by name. Yadi, the pastry chef, was very personal and went above and beyond to make sure we were pleased with the service.
Stayed 1 night in Sep 2025

10/10 Excellent

Natarinho

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite easy and convenient first time stay fill like it
Stayed 2 nights in Sep 2025

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fabulous. The breakfast was fabulous the rooms were especially nice. The area around the hotel not quite so nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Song Yang

Stayed 3 nights in Aug 2025

10/10 Excellent

Christian

Stayed 2 nights in Aug 2025

8/10 Good

Tawha

Stayed 2 nights in Aug 2025

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, pool area and breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything regarding the hotel itself is great...the only exception is the condition surrounding the building which is chaotic because of the MRT project.
Stayed 1 night in Jun 2025

10/10 Excellent

Avinash Ashok

Stayed 3 nights in Jun 2025

10/10 Excellent

Miguel, Mixco

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is clean and nice for business stayings.
Stayed 2 nights in May 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very well maintained property that feels like a 4-star hotel. The hotel staff provided exceptional service and strove to make sure quests were satisfied. Special recognition to housekeeping. They were outstanding in every walk. Wouldn't hesistate to stay at the property again.
Stayed 5 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

woojin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property is clean and nice. The staff is friendly and well-trained. The gym is also very nice, with a good selection of equipment. However, due to MRT construction, you must understand there is a bit of traffic near the area.
Stayed 2 nights in May 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were very help full but area is challenging
Stayed 2 nights in May 2025

8/10 Good

Pitt

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Some housekeeping issues surfaced during my second

Best location for those wanting to visit Chinatown as it is five minutes walking distance. Room is spacious although the bath room fixtures, especially shower head is not too functional in switching the discharge spraying volume. Likewise the bed sheets seem a little aged and soiled. The standing light holder is falling loosen. And last but not least strange nose that travels to the room - probably originated from the passenger lifts.. in short housekeeping issues that the management team should seriously look into.
Stayed 1 night in May 2025

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is not very clean and give cheap budget hotel vibes
Stayed 1 night in Sep 2024

10/10 Excellent

Erawati

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern.Walking distance to Chinatown. Unfortunately all the suites were sold out and we had to move after 3 days.
Stayed 3 nights in Apr 2025

6/10 Okay

RAYCHEAL

Business traveller
Disliked: Cleanliness, property conditions & facilities

Moderate

Stain found on the bed sheet. A bit disappointed with the cleanliness. Staffs are friendly and the breakfast is good as always.
Stayed 1 night in Apr 2025

10/10 Excellent

Perry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and rooms are nice. The breakfast is great!! THE STAFF!!! THE STAFF! THE STAFF !!!! EXCELLENT!!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice hotel and great stuff and location is perfect
Stayed 9 nights in Apr 2025

4/10 Poor

Kyung, Shoreline

Travelled with family
Liked: Staff & service
Disliked: Amenities
Dirty greasy floor in the dinning/buffet area. Smelly beddings and strong smoke smell in the bathroom of nonsmoking room.
Stayed 3 nights in Dec 2024

10/10 Excellent

sebastien, Montréal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is great. A haven in the chaos of jakarta. Close to nice attractions, but the endless trafic and pollution of the area ruins the whole thing. But thats jakarta. Hotel is super, staff very competent and friendly, spacious rooms, beautiful pool, AND excellent breakfast... the best ive had actually!
Stayed 5 nights in Feb 2025

10/10 Excellent

Nicholas, Blackburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure
Stayed 2 nights in Feb 2025