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Hotel Santi

Property class: 4

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Photo gallery for Hotel Santi

A bedroom with a bed, two red armchairs, a small table with a vase, and a television.
A hotel lobby with a wooden floor, striped sofas, and armchairs. There is a fireplace, a framed picture on the wall, and a door with a window.
A dining area with tables set for four, wooden chairs, and a chandelier.
A hallway with a long carpet, two chairs, a table with flowers, and two floor lamps.
A reception area with a wooden reception desk, a vase with yellow flowers, two striped chairs, and a laptop on the desk.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Bar

Explore the area

View in a map
Ul. Dominikanska 1, Kraków, Lesser Poland, 31-043
  • Place, Planty Park
    ‪2 min walk‬
  • Place, Main Market Square
    ‪3 min walk‬
  • Place, St. Mary's Basilica
    ‪3 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪33 min drive‬

Room options

View all photos for Deluxe Double Or Twin Room

Minibar, in-room safe, desk, iron/ironing board (on request)

Deluxe Double Or Twin Room

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

A hotel room with a red sofa, a small table, a bed with two pillows, a nightstand, and a lamp.

Standard Double or Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite

A bedroom with a bed, two red armchairs, a small table with a vase, and a television.

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with a bed, two red armchairs, a wooden cabinet, a vase with flowers, and a chandelier.

Standard Triple Room

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 2 Single Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room

A modern hotel room with a large bed, a desk, two red chairs, a small table, and a TV on the wall.

Standard Quadruple Room

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

A hotel room with a bed, desk, chair, and a small table with a vase.

Standard Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Hotel Santi

Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Santi offers 20 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Santi, you're just a quick walk from Main Market Square. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Just a 4-minute walk from Main Market Square and 10 minutes by foot from Wawel Castle
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Santi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Hotel Santi has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (PLN 100 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 79 for adults and PLN 79 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per day
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 150.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 79 for adults and PLN 79 for children
  • Airport shuttle fee: PLN 113 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: PLN 100 per day
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Hotel Santi offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Santi
Hotel Santi Krakow
Santi Krakow
Hotel Santi Hotel
Hotel Santi Kraków
Hotel Santi Hotel Kraków

Hotel Santi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 542 out of 981 reviews
Rating 8 - Good. 364 out of 981 reviews
Rating 6 - Okay. 54 out of 981 reviews
Rating 4 - Poor. 13 out of 981 reviews
Rating 2 - Terrible. 8 out of 981 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Fantastic stay, brilliant location right in the centre of town, really close to the square, and the hotel itself was brilliant, really comfortable and breakfasts were brilliant as well, if we come back will definitely stay here, thank you!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities
So clean very helpful staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, friendly staff
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Lovely rooms, very hot and powerful shower appreciated after cold days out. Lovely staff who were very helpful. Perfect location.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Khian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the main plaza and easy walking to other attractions.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location - HUGE rooms - great breakfast
Stayed 2 nights in May 2023
Verified review

8/10 Good

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Has charm and we felt connected to the city with it being such a short walk to the town square Everything was clean and tidy and the front staff were extremely helpful.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay close to the Town Square

Great location, good rooms and service.
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, large rooms and friendly staff
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room. We were on top floor with slanted ceilings. Would not recommend as you do not get large window and the view is amazing. Incredible location Everything was good - kettle, small complimentary water. Room was warm
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hidden gem, right in the heart of krakow 2 mins from the square - lovely traditional hotel and very spacious
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, right in the middle of the old town, and seconds aways from a tram stop. Spacious rooms, comfortable beds, good size bathrooms
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel a stones throw from the town centre. Our room was comfortable and spacious, staff were very helpful.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming and convenient to Old Town.
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Revital

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great location. I had a great stay
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently stayed in this hotel . Perfect location with comfortable and clean rooms and very helpful staff .
Stayed 3 nights in Sep 2022
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so close to everything including the places to eat, transportation, and attractions. The staff was top notch. I couldnt have asked for a nicer group of people or a more convenient hotel.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Petri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in the old town. Nice, clean, spacey room.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Here!

Amazing hotel in old town Krakow with amazing service and secure parking.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Kayleigh

Liked: Cleanliness, amenities, property conditions & facilities
Great location, just a few minutes walk from the main square. Had air con which was brilliant, room was really spacious. Would stay here again
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Rambart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in the middle of everything!

The most perfect hotel in the middle of everything. This is the spot!
Stayed 2 nights in Jun 2022
Verified review

8/10 Good

Bronwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and comfortable hotel. Good location. Friendly staff.
Stayed 3 nights in Sep 2022
Verified review

8/10 Good

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Nice lobby. Nice room.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, very helpful staff
Stayed 1 night in Nov 2023