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4.6 out of 5

"Classy hotel with a mixture of the old and the new expertly combined. Attached restaurant provided good value for money. " More

By a verified traveller on Sun 04 Dec 2016

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Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Wentzl. During your stay, you're just a quick walk from Royal Road. Features include free WiFi in public areas, plus 2 restaurants and a coffee shop/cafe.

  • Free WiFi
  • Enjoy Italian cuisine while dining at DaPietro
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes complimentary bicycles
  • Steps from Royal Road and Main Market Square
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge

Hotel Wentzl ratings based on 20 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Wentzl

Everyone (3) Couples (15) Friends (2)
5 out of 5

Posted by on 26 Nov 2019

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4 out of 5

Fantastic location with view of the market square

Pros: Location and style
Cons: Suited all my requirements
Location: Directly faces onto the market square, easy to walk to all tourist places in Krakow.
Classy hotel with a mixture of the old and the new expertly combined. Attached restaurant provided good value for money.

Posted by , from Cumbria on 4 Dec 2016

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5 out of 5

Great Hotel

Great hotel in the perfect location in Kracow. Very comfortable room overlooking the main square. Breakfast was great .

Posted by on 25 Jan 2016

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5 out of 5

Excellent stay

You could not ask for a better location!! Great room, very helpful staff!

Posted by on 20 Jan 2016

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4 out of 5

Ideal city break hotel

Cute little hotel with gorgeous breakfast rooms. Situated on the old town square which makes for great ease and no need For public transport

Posted by on 14 Dec 2015

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4 out of 5

Weekend city break

We were most impressed by the very helpful front desk staff who made our stay both enjoyable and hassle free!! The hotel location is ideal and enabled us to take in all the major places of interest in the short time we had. Room was spacious and very comfortable.

Posted by on 5 May 2015

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4 out of 5

Perfect location and bags of Polish charm

Emailed the hotel before our trip, the staff were very helpful arranging taxi's and tours. We were able to check in at 12noon which was great. Loved the room, very large and comfortable overlooking the square. Great hotel and fantastic location.

Posted by on 19 Nov 2013

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5 out of 5

Great hotel for a romantic city break.

Great location, friendly staff. The hotel is peaceful and private despite being on the square. The room was the nicest hotel room we've had in Europe.

Posted by on 26 Oct 2012

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4 out of 5

Perfect location

This is an excellent hotel right on the main square. Rooms in the front have a wonderful view of the square but are noisy. Our room was at the back and very quiet and peaceful. It had a small balcony with a couple of seats - the view was not the best, just roofs and the back of buildings. The staff were excellent-very cheerful, helpful and accommodating. They booked excursions and restaurants, offered advice - nothing was ever too much trouble. Strongly recommend this lovely old, characterful hotel.

Posted by on 29 May 2012

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4 out of 5

Posted by on 3 Oct 2019

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Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the boutique Hotel Wentzl. This 4-star Kraków hotel is smoke free.

  • 18 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Transport

  • Train station: Kraków Główny Station (3.1 km / 1.9 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hotel Wentzl offers 18 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels and video game consoles. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Gaming console
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

DaPietro – This restaurant specialises in Italian cuisine.

Restauracja Wentzl – This restaurant specialises in Polish cuisine. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Wentzl offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 50 per person
  • Airport shuttle fee: PLN 110
  • Airport shuttle fee per child: PLN 110
  • Nearby parking fee: PLN 90 per day (722 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Wentzl
  • Hotel Wentzl Krakow
  • Wentzl
  • Wentzl Hotel
  • Wentzl Krakow
  • Wentzl Hotel Krakow
  • Wentzl Hotel Krakow
  • Hotel Wentzl Hotel
  • Hotel Wentzl Kraków
  • Hotel Wentzl Hotel Kraków
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.