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Metropolo by Golden Tulip

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Reception
Terrace/patio
Front of property
Restaurant
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Orzechowa 11, Kraków, Lesser Poland, 30422
  • Place, Park Handlowy Zakopianka
    ‪5 min walk‬
  • Place, Sanctuary of Divine Mercy
    ‪17 min walk‬
  • Place, Bonarka City Centre
    ‪4 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪15 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Eco-friendly toiletries, hair dryer, slippers, towels

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Bathroom sink

Classic Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Bathtub

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Metropolo by Golden Tulip

Art Deco hotel with a restaurant, 7-minute walk to Park Handlowy Zakopianka
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Metropolo by Golden Tulip offers 220 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Metropolo by Golden Tulip, you're just a quick walk from Park Handlowy Zakopianka. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • 7 minutes by foot from Park Handlowy Zakopianka and a 4-minute drive from Sanctuary of Divine Mercy
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Metropolo by Golden Tulip offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 20 meeting rooms are available. Event space at this hotel measures 23142 square feet (2150 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Metropolo by Golden Tulip. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This Art Deco Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Metropolo by Golden Tulip has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (PLN 50 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; PLN 45 for adults and PLN 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycles
  • Gym
  • Sauna

Family friendly

  • Dining table
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • Conference centre (23,142 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (59 centimetre high)
  • Grab bar near toilet (60 centimetre high)
  • Handrails in hallways (60 centimetre high)
  • Handrails in stairways (60 centimetre high)
  • Lift (90 centimetre wide door)
  • Low-height counter and sink (60 centimetre high)
  • Low-height door lock
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (100 centimetre wide)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PLN 150 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 45 for adults and PLN 30 for children
  • Airport shuttle fee: PLN 110 per vehicle (one-way)
  • Self parking fee: PLN 50 per day
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Metropolo by Golden Tulip offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolo Golden Tulip Hotel Krakow
Metropolo Golden Tulip Hotel
Metropolo Golden Tulip Krakow
Metropolo Golden Tulip
Metropolo by Golden Tulip Hotel
Metropolo by Golden Tulip Kraków
Metropolo by Golden Tulip Hotel Kraków

Metropolo by Golden Tulip Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 121 out of 186 reviews
Rating 8 - Good. 52 out of 186 reviews
Rating 6 - Okay. 6 out of 186 reviews
Rating 4 - Poor. 3 out of 186 reviews
Rating 2 - Terrible. 4 out of 186 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely hotel clean and comfortable
Stayed 3 nights in Oct 2025

8/10 Good

Shalabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Stayed 3 nights in Oct 2025

6/10 Okay

Karapet

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 18 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 8 nights in Jul 2025

10/10 Excellent

Vanessa

Stayed 7 nights in Jul 2025

10/10 Excellent

LUKASZ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel no complaints whatsoever lovely staff will retun
Stayed 3 nights in Jun 2025

10/10 Excellent

Gautam Dhananjay

Stayed 1 night in Jul 2025

10/10 Excellent

Ewa

Stayed 3 nights in Jun 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Room safe was broken but we were given a room change. Quiet. Rooms not ‘soundproofed’ as claimed. Easy and cheap access to old town via nearby tram. Cool market with great fruit and vegetable stalls, coffee, and misc things just 50+ meters from hotel. Skip the nearby Aldi, save money, put your cash into the locals pockets and go to the cool market.
Stayed 3 nights in Jun 2025

10/10 Excellent

LUKASZ

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lucinda

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean. Easy access to public transportation
Stayed 4 nights in May 2025

8/10 Good

dorota

Stayed 2 nights in May 2025

8/10 Good

Michal, Bristol

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, professional, and accommodating.
Stayed 1 night in May 2025

10/10 Excellent

David Alejandro Borizon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in the hotel was very pleasant, good service, the check in process was over in 10 seconds got our key cards and went on our way. The room was impeccably clean and tidy if boring, someone might say. But there was everything we needed, clean sheets, clean bathroom, clean towels, comfy bed, thick curtains, good shower with good pressure, complimentary tea&coffee in the room and a minifridge. All in a quiet surrounding very close to a tram and bus terminal. The hotel is not in the center of the city, but a short 20 minutes #8 tram will get you there. There are some shops 5 minutes from the hotel (pharmacy, Zabka, an Aldi and another smaller grocery store and a few other stores, and a 10 minute walk theres a small mall with fast food, stores, and a huge Carrefour. The only bad thing I have to say about the surroundings of the hotel is the 5 minute walk from the tram station to the hotel feels very sketchy, but it's not. But it's so dark, and you have to pass by a small park where people walk their dogs, it was fine, but everytime at night walking back to the hotel feels unsafe. But I'm sure it's a very nice area. There's a restaurant and a bar in the lobby, but I didn't get a chance to try them, very beautiful places though. All in all a very pleasant stay.
Stayed 4 nights in May 2025

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place, clean and very friendly staff
Stayed 2 nights in May 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Kay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Dariusz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025