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Superior Room, 2 Single Beds (Novation)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€71* Per night/room 28 May - 29 May

Executive Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed with Sofa bed (Novation)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Novotel Krakow City West, you'll be within walking distance of National Museum. Free WiFi in public areas, a free area shuttle and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a playground and bicycles to rent
  • 5 minutes by car from National Museum and 8 minutes from Wawel Castle
  • Free local-area shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Novotel Krakow City West ratings based on 15 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Krakow City West

Everyone (4) Couples (6) Family (2) Friends (2)
5 out of 5

Posted by on 18 Aug 2022

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4 out of 5
It is a very well managed hotel staff are friendly and helpful hotel is kept very clean

Posted by on 20 Aug 2019

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1 out of 5

Posted by on 12 Jun 2019

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5 out of 5

Novotel Krokow

Pros: Staff great and helpful for trip booking or sight seing.
Location: From here visit Auschwitz (1h.30 mins) and Salt Mines (45mins) Vist Cloth hall and museum underneath it
Hotel is just outside main town but has bus stop on main road (5 stops to town) Taxi is reasonable from lobby. Our trip was a history educational for teenager son.

Posted by , from Cornwall on 13 Apr 2017

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4 out of 5

Great value hotel

Hotel convenient for airport and has courtesy bus into city centre. Also on bus route and 15min walk to tramlines which take you right into centre. It has good restaurant and bar + swimming pool, sauna,etc. Staff excellent and everywhere very clean. Considered to be very good value.

Posted by on 19 Jul 2012

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5 out of 5
Ystävällinen henkilökunta. Todella siisti. Ruoka oli aamupalalla erinoimaista sekä a la carte.

Posted by , from Lohja on 5 Aug 2019

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4 out of 5

Les matelas ne sont pas confortable du tout .

J'ai trouvé le matelas bizarre pas confortable du tout le reste est bien grande chambre spacieuse.

Posted by on 21 Mar 2017

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4 out of 5

Städtetrip

Super Hotel, etwas abgelegen, aber das Hotel bietet einen Gratis Shuttelbus ins Stadtzentrum (4 mal täglich) und auch vom Stadtzentrum zurück zum Hotel. Da muss man sich halt Zeitlich anpassen, aber wir haben den Service rege genutzt und fanden es super. Ansonsten hat es in der Nähe (ca. 5min. zu Fuss) eine Bushaltestelle, mit der man supergut ins Zentrum kommt, haben wir auch mehrmals genutzt. Preis pro Fahrt PLZ 7.- / Person.

Posted by on 4 Dec 2015

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5 out of 5

Städtetrip

Wir hatten eine gute Zeit in Krakau und im Novotel City West. Der einzige Kritikpunkt ist die Lage, das Hotel liegt etwas ausserhalb. Mit dem Bus hat man aber gute Verbindungen ins Zentrum (ca. 7 Zlozy pro Person für Hin- und Rückfahrt) und das Hotel verfügt über einen Shutelbus, welcher die Gäste vier Mal pro Tag ins Zentrum Krakaus bringt resp. vom Zentrum zurück zum Hotel bringt. Das war super!

Posted by on 23 Oct 2015

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4 out of 5

Kaupunkiloma

Tasokas ja siisti hotelli. Sijainti vähän sivussa keskustan laidalla, mutta bussilla pääsee helposti keskustaan. Aamiainen ok joskin vähän hintava.

Posted by on 28 Aug 2015

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Property Features

Novotel Krakow City West offers its guests a kids' pool, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business centre and 5 meeting rooms are available. Spa services, a library, and a complimentary children's club are also featured at the family-friendly Novotel Krakow City West. For a fee, parking is available. This 4-star Kraków hotel is smoke free.

  • 305 guestrooms or units
  • 11 levels
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Kraków Łobzów Station (3.1 km / 1.9 mi)
  • Property shuttles: Free area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Krakow City West offers 305 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers. This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Clothes dryer
  • Deep-soaking bath
  • Minibar
  • Television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:30 AM to 11 AM.

Novo2 – This restaurant serves breakfast, lunch and dinner.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.

  • Sports massage
  • Deep tissue massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: PLN 100 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PLN 100

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 85 per person
  • Self-parking fee: PLN 65 per night
  • Pet fee: PLN 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Hotel Krakow City West
  • Novotel Krakow City West
  • Accor Krakow Bronowice
  • Novotel Krakow City West Hotel
  • Novotel Krakow Bronowice Hotel Krakow
  • Krakow Novotel
  • Novotel Krakow City West Hotel
  • Novotel Krakow City West Kraków
  • Novotel Krakow City West Hotel Kraków

You should know

  • Pool access available from 2:00 PM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.