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Altis Grand Hotel

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Photo gallery for Altis Grand Hotel

Rooftop terrace
2 restaurants; lunch and dinner served
Front of property
Lobby
2 bars/lounges, rooftop bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Rua Castilho, 11, Lisbon, 1269-072
  • Place, Botanical Garden
    ‪2 min walk‬
  • Place, Avenida da Liberdade
    ‪3 min walk‬
  • Place, Marquis of Pombal Square
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Premier Twin

Deluxe Premier Twin

Deluxe Premier Twin

7.8 out of 10
Good
(9 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a small table, a lamp, and a TV.

Deluxe Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(10 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Premier Queen

A hotel room with a large bed, a bedside table with a lamp, a chair, a small table, and a window with curtains.

Deluxe Premier Queen

  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Premier King

A hotel room with a bed, a desk, a chair, a small table with a bottle and glasses, and a view of greenery outside.

Deluxe Premier King

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

A hotel room with two beds, a wooden headboard, a bedside table with a vase of flowers, and a mirror.

Deluxe Triple Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Queen

Deluxe Queen

Deluxe Queen

8.2 out of 10
Very good
(14 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe King Room

A hotel room with a large bed, a desk, a chair, and a TV.

Deluxe King Room

9.0 out of 10
Wonderful
(85 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite | In-room dining

Suite

9.8 out of 10
Exceptional
(10 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Altis Grand Hotel

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a sauna.
Altis Grand Hotel offers 300 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include slippers, designer toiletries, bidets, and complimentary toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

GSpa has 4 treatment rooms. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Altis Grand Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Avenida da Liberdade. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to aromatherapy, facials, or massages at GSpa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Cinemateca Portuguesa Museum and Medeiros e Almeida Museum
Altis Grand Hotel offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and meeting rooms. A fitness center, a sauna, and a rooftop terrace are also featured at the luxury Altis Grand Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Grill Dom Fernando - This fine-dining restaurant serves lunch and dinner.
Rendez Vous Bistro - This restaurant serves lunch and dinner. A children's menu is available. Open daily.
Lobby Bar - Onsite bar. Open daily.
Panoramic Bar S. Jorge - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.
Garden Roof Bar - This rooftop bar serves light fare only. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 17 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 24 for adults and EUR 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Garden Roof Bar
  • Grill Dom Fernando
  • Lobby Bar
  • Panoramic Bar S. Jorge
  • Rendez Vous Bistro

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1973
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 12 for children
  • Self parking fee: EUR 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note: Swim caps are mandatory in the pool and spa. Guests may bring their own or purchase a cap at the property.
Children under 16 years old are allowed in the spa's indoor pool from 10 AM until 4 PM and must be accompanied by an adult.
Property Registration Number 1072
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Altis Grand
Altis Grand Hotel
Altis Grand Hotel Lisbon
Altis Grand Lisbon
Altis Hotel
Grand Altis
Hotel Altis
Hotel Altis Grand
Altis Grand Hotel Hotel
Altis Grand Hotel Lisbon
Altis Grand Hotel Hotel Lisbon

Altis Grand Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1002 reviews
Rating 8 - Good. 172 out of 1002 reviews
Rating 6 - Okay. 64 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean, great location and fabulous breakfast.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Martim de Arantes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so wonderful!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent & good value location for general siteseeing in Lisbon. Easy and inexpensive to get taxis to and from the airport.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff very accommodating Good cleaning services and excellent food for breakfast
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel just around liberade… excellent breakfast and we got extra bed for our kid.. would recommend
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Excellent overall, spot on for our family.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel personnel is super helpful. The only issue is the street on the side of the hotel has noisy traffic all night.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Norberto

Liked: Cleanliness, amenities, property conditions & facilities
Rome was clean staff was very good very helpful.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Jiemin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful hotel and best service.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

grant

Liked: Cleanliness, staff & service, amenities
Greet hotel
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Salomon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good rooms
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful!Service and everything at the highest level!Next time we will stay only in Altis grand Hotel Lisbon!!!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Manraj Singh

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and very clean rooms
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Comfortable. Nice breakfast. Good gym. Attentive staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Nathaniel James

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Impressed by the hotel, especially the staff however the room wasn't very impressive
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Everything from checking in to cheching out and I between was amazing.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

So Yan Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and a nice swimming pool. The service was good and helpful.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Rachid

Liked: Cleanliness, amenities, property conditions & facilities
High standards and great customer service.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most staff were very friendly. We just had one eager bar tender on the roof bar chase us for payment, even though we had already paid.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

CLEMENT CHECK-CHIU

Liked: Cleanliness, staff & service, amenities
Excellent location, excellent staff manner and service, clean and roomy room, and excellent everything 👍👍👍👍
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

cheryl

Liked: Cleanliness
The room was clean, the staff were very friendly and helpful. The bar was great with fantatic staff. The hotel is in a good location.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Niko

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was good.
Stayed 7 nights in Oct 2025