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4.2 out of 5

"Good location, excellent staff, very good facilities " More

By a verified traveller on Sun 01 Sep 2019

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Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
€227* Per night/room 4 Apr - 5 Apr

Premier Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Hotel Description

Altis Grand Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Avenida da Liberdade. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.

  • Free WiFi
  • Enjoy a meal at the fine-dining restaurant or drinks at the rooftop bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, manicures and pedicures or facials at GSpa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and nice bathrooms
  • Steps from Cinemateca Portuguesa Museum and Medeiros e Almeida Museum

Altis Grand Hotel ratings based on 36 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Altis Grand Hotel

Everyone (15) Couples (10) Family (3) Friends (3) Other (1)
5 out of 5
Good location, excellent staff, very good facilities

Posted by on 1 Sep 2019

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Comment from Hotel Management

1 Sep 2019 by Joana Ribeiro | Guest Experience Ambassador

Dear valued guest, Thank you for choosing Altis Grand Hotel and for taking the time to write a review. We are delighted to know that you had a good impression regarding the service and overall experience. It is always very rewarding to receive this kind of feedback! Thank you very much for your recommendation! We will be very happy to welcome you back to the Altis Grand Hotel. Best regards, Joana Ribeiro | Guest Experience Ambassador

4 out of 5

Nice hotel, excellent facilities.

Overall a comfortable hotel. The spa area was nice and clean. The steam room was brilliant. The roof terrace bar was very well decked out.

Posted by , from england. on 6 Mar 2018

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Comment from Hotel Management

13 Mar 2018 by Joana Ribeiro | Guest Experience Ambassador

Dear valued guest, Thank you for choosing Altis Grand Hotel and for taking the time to write about your hotel experience. We are glad to know that you had a comfortable stay. It is evry good to see your compliments concerning the Spa as well as the roof terrace bar. Thank you very much for your recommendation! We will be very happy to have the opportunity to receive you once again at Altis Grand Hotel. Best regards,

4 out of 5

Nice hotel

The hotel was nice, good location, staff were helpful, just the breakfast wasn't worth the price.

Posted by , from bahrain on 22 Aug 2017

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3 out of 5

Decent hotel

Pros: Lobby
Cons: More space in the Superior Double Room
Nice enough hotel. I booked a Superior Double Room with Extra Bed however the room was quite cramped with all three of us. Robe and slippers were provided which was a nice touch.

Posted by , from London on 27 Jan 2017

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Comment from Hotel Management

28 Mar 2017 by Joana Ribeiro | Guest Experience Ambassador

Dear Mrs. Anne, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write a review about your hotel experience. Thank you. We will be very happy to receive you once again at Altis Grand Hotel. Best regards,

5 out of 5

A Thoroughly enjoyed family holiday.

The hotel was very comfortable and the staff extremely helpful. We enjoyed our stay. Breakfast was really good as well. Though we would leave after breakfast and come late at night but still enjoyed our stay at the hotel.

Posted by on 15 Sep 2015

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5 out of 5

First Time Weekend in Lisbon

Brilliant hotel, located in a lovely neighbourhood with a metro station nearby which allows you the freedom to go out to Cascais for the beaches. Staff were very helpful and pleasant to everyone who walked in or out, opening the door as you approached. Rooms were nice and clean, with nice views available.

Posted by on 13 Aug 2015

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5 out of 5
very friendly staff, large rooms. The center can be reached quickly on foot or by metro

Posted by on 4 Jan 2024

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Comment from Hotel Management

8 Jan 2024 by Beatriz Antunes | Guest Experience Ambassador

Dear guests, it is a pleasure to receive positive feedback about our welcoming staff and spacious rooms. We are happy to hear that our convenient location allows easy access to the city center on foot or by metro. We thank you for your kindness and hope to welcome you again soon.

4 out of 5

Posted by on 3 Sep 2023

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Comment from Hotel Management

4 Sep 2023 by Artur Conceição | Guest Experience Ambassador

Dear Guest,Thank you for your good review on Ebookers.com, and for having chosen Altis Grand Hotel during your stay in Lisbon, Portugal!We are pleased to know that you enjoyed your stay with us!We are waiting for your next visit.Yours sincerely,Artur Conceição Guest Experience Ambassador

5 out of 5
in a good location, good hotel, friendly staff, good breakfast, nice atmosphere

Posted by on 30 May 2023

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Comment from Hotel Management

31 May 2023 by Sofia Carmo | Guest Experience Ambassador

Dear Mrs. Satu Johanna, Thank you for your preference for the Altis Grand Hotel and for taking the time to give your much appreciated feedback on your stay with us. We are very glad to know you had a pleasant stay with us and felt the genuine hospitality of our staff. It is always very rewarding to know that! We are very happy to see the quality of our breakfast recognized, as well as to know that you appreciate our privileged location. It is to this end that we strive daily to increase the level of satisfaction of our guests! We look forward to welcoming you back to the Altis Grand Hotel. Thank you very much. Kindest regards,

5 out of 5
Seht gut gelegen im Zentrum von Lissabon. Schöne Wellnessanlage. Gutes Frühstück.

Posted by on 10 Apr 2023

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Comment from Hotel Management

13 Apr 2023 by Sofia Carmo | Guest Experience Ambassador

Dear Kim,Thank you for choosing Altis Grand Hotel.We really appreciate for taking the time to evaluate your hotel experience. We are very glad to know that you had a pleasant stay with us. It is always very rewarding to know that.Thank you very much.We will be very happy to welcome you back to the Altis Grand Hotel!Best Regards,

Property Features

Altis Grand Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, a rooftop terrace, and spa services are also featured at the luxury Altis Grand Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Lisbon hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Conference rooms
  • Built in 1973
  • Childcare (surcharge)
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Rossio Station (1.3 km / 0.8 mi)
  • Metro station: Rato Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Altis Grand Hotel offers 300 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 32-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries. This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Clothes dryer
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Electric kettle
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Grill Dom Fernando – This fine-dining restaurant serves lunch and dinner.

Rendez Vous Bistro – This coffee shop serves lunch and dinner. A children's menu is available. Open daily.

Garden Roof Bar – On-site rooftop bar. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Spa Services

GSpa has 4 treatment rooms. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 4
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note: Swim caps are mandatory in the pool and spa. Guests may bring their own or purchase a cap at the property.

Children under 16 years old are allowed in the spa's indoor pool from 10 AM until 4 PM and must be accompanied by an adult.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Carbon monoxide detector
  • Property registry number - 1072
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 12 for children
  • Self-parking fee: EUR 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Altis Grand
  • Altis Grand Hotel
  • Altis Grand Hotel Lisbon
  • Altis Grand Lisbon
  • Altis Hotel
  • Grand Altis
  • Hotel Altis
  • Hotel Altis Grand
  • Altis Grand Hotel Hotel
  • Altis Grand Hotel Lisbon
  • Altis Grand Hotel Hotel Lisbon

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.