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4.2 out of 5

"This was a bargain. Amazing massive bed, great space (family of 3 - they even provided a Chicco play cot) and a lovely bathroom. Had all the amenities ... " More

By a verified traveller on Fri 23 Feb 2018

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Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€179* Per night/room 1 May - 2 May

Family Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Club Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Suite (5 Adults)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Superior Suite, Kitchenette

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

The spacious apartments at Altis Prime Hotel de Apartamentos get high marks from our customers. During your stay, you're just a quick walk from Avenida da Liberdade. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe. Built in 2010, this upmarket aparthotel has 78 apartments over 8 floors. This property offers pet-friendly amenities, such as food and water bowls. Free WiFi and a kitchenette are available in each apartment.

  • Each apartment offers a kitchenette, a sitting area and an LCD TV
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Within a 10-minute walk of Avenida da Liberdade and Marquis of Pombal Square
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Altis Prime Hotel de Apartamentos ratings based on 21 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Altis Prime Hotel de Apartamentos

Everyone (11) Couples (6) Business (1) Family (1)
5 out of 5

Amazing bed, great space and lovely bathroom

This was a bargain. Amazing massive bed, great space (family of 3 - they even provided a Chicco play cot) and a lovely bathroom. Had all the amenities to make food ourselves. it is in such a central location and we had use of the pool and spa. Nothing much to fault this place at all!

Posted by , from London on 23 Feb 2018

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Comment from Hotel Management

21 Mar 2018 by Dipali Jivan - Front Desk

Dear Miss Diran, Thank you for choosing Altis Prime Hotel for your stay at Lisbon. We appreciate such a lovely and positive feedback we are very glad to know that your stay with us was so good! Hope to see you a next time in our hotel. Best Regards

5 out of 5

Posted by on 24 Jul 2023

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Comment from Hotel Management

25 Jul 2023 by Daniela Sofia & Altis Prime Team

Dear Paivi, Thank you for your words, we are very happy that you enjoyed your stay at our hotel. We hope to be your preference on your next visit to Lisbon! We wish you the best.Best regards, Daniela Sofia & Altis Prime Team

4 out of 5
Die Unterkunft ist sehr gut gelegen, Personal super freundlich, Transfer super geklappt, jedoch überteuert. Unterkunft relativ ringhörig

Posted by on 15 May 2023

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Comment from Hotel Management

2 Jun 2023 by Simão Santos & Altis Prime Team

Sehr geehrte Frau Cornelia Bischof.herzlichen Dank für Ihren Kommentar.Wir danken Ihnen für Ihre Präferenz für Altis Prime und freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben. Sollte es unsererseits Unzulänglichkeiten gegeben haben, möchten wir uns dafür entschuldigen.Mit freundlichen Grüßen

3 out of 5
Positif : Le personnel de la réception est aimable et professionnel. Nous avions une Suite Premium qui est très bien aménagée et confortable avec tout ce dont on peut avoir besoin soit une petite cuisinette, une table à manger, un salon et une une salle de bain avec vaste douche et WC séparé. Négatif : La qualité des produits du petit déjeuner n'est absolument pas à la hauteur d'un 4*. Fruits en boîte, jus d'orange industriel ce qui est désastreux pour un pays producteur d'orange, pain presque pas cuit et viennoiseries ramollies. Sur les quatre matins où nous y avons pris notre petit déjeuner, seul le service du dernier (vendredi) était assuré par un monsieur aimable et souriant. Les trois autres matins alors que le service était assuré par des femmes, nous n'avons même pas été salués et aucune commande n'a été prise pour les boissons. Il a fallu réclamer pour obtenir un café, mais aucune boisson supplémentaire nous a été offerte. Nous passons environ 80 nuits à l'hôtel durant l'année et cela ne nous était jamais arrivé. En outre, lors de notre retour à l'hôtel à 17h00 alors que nous étions sortis à 9h00 ce jour-là, nous avons trouvé le sol de l'appartement inondé d'eau, à croire que la femme de ménage nettoie le parquet en y jetant tout un seau d'eau. Dans l'ensemble nous avons été déçu et ne reviendrons pas dans un Altis,

Posted by , from Geneva on 11 Dec 2022

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5 out of 5
Grosses Apartement für eine Familie mit 2 Schlafzimmer! Wirklich sehr geräumig

Posted by on 22 Oct 2021

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5 out of 5
Eine sehr zentrale Lage. Man ist gut von dort zur Metro angekommen. Das Personal war stets freundlich. Insgesamt weiterempfehlenswert.

Posted by on 15 Nov 2019

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Comment from Hotel Management

17 Nov 2019 by Inês Marçalo - Front Office

Dear Guest, Thank you for your feedback, this is very imporant for us! Best regards, Inês Marçalo Front Office

4 out of 5

Posted by on 13 Nov 2018

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Comment from Hotel Management

14 Nov 2018 by Inês Marçalo - Front Office

Dear Guest, Thank you for your feedback about your stay in Altis Prime Hotel, We hope see you soon, Best regards, Inês Marçalo Front Office

4 out of 5
Excellente literie, propreté et service du personnel très bon. La place parking Guest est un +. Le moins concerné le fait que les arbres du trottoir empêchent la luminosité d'entrer dans l'appartement où les rideaux étaient sombres et difficiles à ouvrir.

Posted by on 29 Oct 2018

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Comment from Hotel Management

3 Nov 2018 by Inês Marçalo - Front Office

Cher Mr. (S), Nous apprécions vos opinions sur votre séjour à Altis Prime Hotel Nous espérons vous voir bientôt. Cordialment, Inês Marçalo

3 out of 5
Clean hotel with nice staff and a good air conditioning.

Posted by on 10 Aug 2018

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Comment from Hotel Management

21 Aug 2018 by Inês Marçalo - Front Office

Hello Dear Mr. (S), Thank you your feedback about your stay in Altis Prime Hotel, this is very important for us! Best regards, Inês Marçalo

4 out of 5
Location: For us the location was nice as it was not too noisy.
My husband and I stayed in a suite for 3 days. The apartment was cozy and nice, suitable for two adults and could imagine it would suit well for someone travelling with a child or two. For us the location was perfect as it was not too noisy and we could walk everywhere. Lounge was nice and we enjoyed our lunch after a long flight. Not too much day light in the apartment but that didn't bother us. Bed was average for us. For some reason there was only 1 wine glass, 1 champagne glass and 1 drinking glass in the kitchenette and no proper plates to eat food if you wish to cook. Coffee machine was a plus. Thumbs up for the personnel! They were very helpful and kind, even when we had to leave earlier than what was planned originally.

Posted by on 30 Mar 2018

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Comment from Hotel Management

6 Apr 2018 by Inês Marçalo

Hello Dear Mrs. Hanna, Thank you so much for your feedback, we are very happy to know that you had a good stay with us. We regret what happened with the lack of crockery, we are working hard to overcome this issue. Hope see you soon, Best regards, Inês Marçalo - Front Office

About the Altis Prime Hotel de Apartamentos

Location Rua Rodrigo da Fonseca, 4, Lisbon, 1250-191

Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. WiFi is free in public spaces. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Altis Prime Hotel de Apartamentos. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Lisbon aparthotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 8 levels
  • Built in 2010
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Rossio Station (1.4 km / 0.9 mi)
  • Metro station: Rato Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Altis Prime Hotel de Apartamentos offers 78 air-conditioned accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. LCD televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets. This Lisbon aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Separate bedroom
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Fridge
  • Microwave
  • Stovetop
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10:30 AM.

Lounge Caffe – This coffee shop only serves breakfast. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.

Pet Policy

  • Pets: EUR 30 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Host has indicated that there is a carbon monoxide detector on the property

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Carbon monoxide detector
  • Property registry number - 3712
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 15 per person
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Altis Prime
  • Altis Prime de Apartamentos
  • Altis Prime de Apartamentos Lisbon
  • Altis Prime Hotel
  • Altis Prime Hotel de Apartamentos
  • Altis Prime Hotel de Apartamentos Lisbon
  • Hotel Altis Prime
  • Altis Prime Hotel Apartamentos Lisbon
  • Altis Prime Hotel Apartamentos
  • Altis Prime Apartamentos Lisbon
  • Altis Prime Apartamentos
  • Altis Prime De Apartamentos
  • Altis Prime Hotel de Apartamentos Lisbon
  • Altis Prime Hotel de Apartamentos Aparthotel
  • Altis Prime Hotel de Apartamentos Aparthotel Lisbon

You should know

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.