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Aloft by Marriott Madrid Gran Via

Property class: 4

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Photo gallery for Aloft by Marriott Madrid Gran Via

A modern lounge area with a striped carpet, black and white patterned ottomans, and a blue sofa.
A modern interior with a central seating area, glass walls, and colorful artwork.
A modern hotel bathroom with a large mirror, a sink, and a vanity. There is a bed with a view of the city in the background.
A multi-story building with a cafe and bar on the ground floor, featuring large windows and a modern design.
A modern lounge area with a light blue sofa, colorful geometric rug, and a variety of seating options including a patterned ottoman and a striped bench.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Laundry room

Explore the area

View in a map
Calle Jacometrezo 4, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for King Room

A hotel room with a bed, a pillow, a television mounted on the wall, and a wooden headboard.

King Room

9.6 out of 10
Exceptional
(16 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Queen Room

A hotel room with a bed, a pillow, a television mounted on the wall, and a wooden headboard.

Queen Room

10.0 out of 10
Exceptional
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with a bed, a pillow, a television mounted on the wall, and a wooden headboard.

Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for aloft, Room, 1 Queen Bed, City View

A hotel room with a bed, a desk, a chair, a TV, and a window with a city view.

aloft, Room, 1 Queen Bed, City View

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for aloft, Room, 1 King Bed, City View

aloft, Room, 1 King Bed, City View

aloft, Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for aloft, Premium Room

A hotel room with a bed, a desk, a chair, and a sofa.

aloft, Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for aloft, Room, 2 Single Beds, City View

A hotel room with two beds, a large window, a flat-screen TV, and a cityscape view.

aloft, Room, 2 Single Beds, City View

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

aloft Room KingBed, Gran Via View

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

aloft Room Queen Bed, Gran Via View

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Aloft by Marriott Madrid Gran Via

A 24-hour fitness center, dry cleaning, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, express check-out and a front-desk safe are onsite. Housekeeping is available on request.
Aloft by Marriott Madrid Gran Via offers 280 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Aloft by Marriott Madrid Gran Via. During your stay, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus a 24-hour gym and breakfast (surcharge). This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Steps from Gran Via and 7 minutes by foot from Puerta del Sol
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Aloft by Marriott Madrid Gran Via, you'll find a 24-hour fitness center, dry cleaning/laundry services, and express check-out. Public spaces have free WiFi. The business-friendly Aloft by Marriott Madrid Gran Via also features a front-desk safe and an elevator. A complete renovation of Aloft by Marriott Madrid Gran Via was completed in October 2025.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 per person

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways (89 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchairs on site

More

  • 2 buildings
  • 9 floors
  • Built in 1953
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Renovated entire property - October 2025
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Pet fee: EUR 30 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 66.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions). For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Aloft Madrid Gran Via Hotel
Aloft Gran Via Hotel
Aloft Gran Via
Aloft Madrid Gran Via Hotel
Aloft Madrid Gran Via Madrid
Aloft Madrid Gran Via Hotel Madrid
Aloft Madrid Gran Via a Marriott Hotel

Aloft by Marriott Madrid Gran Via Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 231 out of 309 reviews
Rating 8 - Good. 50 out of 309 reviews
Rating 6 - Okay. 20 out of 309 reviews
Rating 4 - Poor. 6 out of 309 reviews
Rating 2 - Terrible. 2 out of 309 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Flor

Liked: Cleanliness
Clean, spacious, great location to move around, centric, friendly staff. We enjoyed our stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Nitza

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and nice hospitality staff 5⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Elly

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , good location
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Debby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Effective air conditioner, very nice staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and location
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay, well located hotel in Gran Via,
Stayed 6 nights in Aug 2022
Verified review

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Simon Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish hotel with well appointed rooms. Excellent location as well
Verified review

8/10 Good

Burak

Liked: Cleanliness, amenities, property conditions & facilities
Dnrich your breakfast
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Wing Ka Daphne

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staffs. Great location of the hotel. Cozy place for a week stay.
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to walk around Madrid, very Central
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Jiyoun

Liked: Cleanliness, staff & service
reasonable price as aloft brand.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the Rooftop Bar and the location
Stayed 3 nights in Jul 2022
Verified review

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel in right in the middle of the Gran Via, next to the Plaza del Calleo, so it is always crazy busy. Our room on the Calle Jacometrezo side, however was very quiet. It's a good base for getting around Madrid but it's a corporate hotel, so you won't get a lot of local feel. Although we generally like to stay in a neighborhood, we enjoyed our stay at Aloft Gran Via.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel in shopping and nightlife area.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, tons of great amenities, really friendly staff. I wish we had stayed longer.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

SHI

Liked: Cleanliness, amenities, property conditions & facilities
GREAT
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Marisara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly.
Stayed 7 nights in Feb 2023
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff
Verified review

10/10 Excellent

bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on Gran Via and walking distance to thousands of shops, restaurants, bars, attractions, etc... We were allowed an early check in, staff was wonderful and the place was even better than the pictures.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location incredible staff, but needs a restaurant and room service
Stayed 4 nights in Aug 2022
Verified review

10/10 Excellent

Devyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff. The King room was good size. It would have been nice if the rooftop were not closed, but it was still a very nice stay. I would stay here again.
Stayed 4 nights in Jun 2024