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Aloft Madrid Gran Via

4.0 star property

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Photo gallery for Aloft Madrid Gran Via

Lobby
Daily to-go breakfast (EUR 20 per person)
View from property
View from property
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Laundry

Explore the area

View in a map
Calle Jacometrezo 4, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪8 min walk‬
  • Plaza Mayor
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for aloft, Room, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

aloft, Room, City View

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for aloft, Room

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

aloft, Room

  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Queen Room

10.0 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for aloft, Room, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

aloft, Room, City View

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for aloft, Premium Room

aloft, Premium Room

aloft, Premium Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for aloft, Room, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

aloft, Room, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

King Room

9.2 out of 10
Wonderful
(9 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

aloft, Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Aloft Madrid Gran Via

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
A 24-hour fitness center, dry cleaning, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, express check-out and a front-desk safe are onsite. Housekeeping is available on request.
Aloft Madrid Gran Via offers 132 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Aloft Madrid Gran Via. During your stay, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus a 24-hour gym and breakfast (surcharge). This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute walk from Gran Via and 7 minutes by foot from Puerta del Sol
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Aloft Madrid Gran Via, you'll find a 24-hour fitness center, dry cleaning/laundry services, and express check-out. Public spaces have free WiFi. The eco-certified Aloft Madrid Gran Via also features a front-desk safe and an elevator.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:30 AM to 11:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily breakfast to-go available 7:30 AM to 11:00 AM for a fee: EUR 20 per person

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways (89 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 1953
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Children under 18 years old are required to provide a photo ID and a notarized letter authorizing the stay, signed by parents or a legal guardian. In the event that parents or the legal guardian, as applicable, cannot or are unwilling to give authorization, judicial authorization is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately EUR 20 per person
  • Pet fee: EUR 30 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 66.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions). For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Aloft Madrid Gran Via Hotel
Aloft Gran Via Hotel
Aloft Gran Via
Aloft Madrid Gran Via Hotel
Aloft Madrid Gran Via Madrid
Aloft Madrid Gran Via Hotel Madrid
Aloft Madrid Gran Via a Marriott Hotel

Aloft Madrid Gran Via Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 152 out of 203 reviews
Rating 8 - Good. 37 out of 203 reviews
Rating 6 - Okay. 11 out of 203 reviews
Rating 4 - Poor. 3 out of 203 reviews
Rating 2 - Terrible. 0 out of 203 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Stayed 2 nights in May 2025

8/10 Good

avivitdorgeller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front desk

The staff at the front desk was extremely helpful helping me to book trains for side trips. They offered numerous suggestions which were all wonderful.
Stayed 6 nights in Mar 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

The room is spacious, clean, and comfortable. This room is suitable for people who require mobility support. The bathroom is large and equipped with special hand-bars in the shower. The receptionists are very friendly and efficient. The hotel is in an excellent location and most attractions are within walking distance.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Leslie

Stayed 9 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Savannah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and staff are great!

Location and friendly staff! Those are my highlights. The location is unbeatable, right off Gran Via near shopping and a short walk to all the tourist stuff. But the people that work here are the best!! Also, as a work traveler, I love that they have a washer and dryer. It helps so much. My only complaint is the tiny gym. Otherwise, this will continue to be my go-to work hotel Madrid.
Stayed 3 nights in Nov 2024

8/10 Good

Hanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and location
Stayed 1 night in Nov 2024

10/10 Excellent

MARIO

Stayed 5 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by reception team and Rosanna (Manager)
Stayed 2 nights in Nov 2024

10/10 Excellent

Douha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

bernardo, Boca Raton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on Gran Via and walking distance to thousands of shops, restaurants, bars, attractions, etc... We were allowed an early check in, staff was wonderful and the place was even better than the pictures.
Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Frank

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Near all amenities that anyone can think of. I didn’t like the hotel, especially what i paid for was a lot more than what this property is worth.
Stayed 4 nights in Jul 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect for easy walking to all the sights, shopping and dining. Disappointed that the rooftop bar and splash pool were closed for renovations. Would definitely stay here again and recommend to friends.
Stayed 5 nights in Jul 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Jul 2024

10/10 Excellent

Devyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff. The King room was good size. It would have been nice if the rooftop were not closed, but it was still a very nice stay. I would stay here again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location to walk in Madrid area. A lot of dining and shopping options.
Stayed 7 nights in Mar 2024

6/10 Okay

Alberto

Travelled with family
Liked: Cleanliness
Room booked not available due to a late check out. Accommodated in a single bed room with an extra single bed totally uncomfortable.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place in the heart of Gran Via

We had a wonderful stay at Aloft Gran Via over Christmas. First, it’s in great location and just a short walk to the Royal Palace, Plaza Mayor, Mercado de San Miguel, and all the shops and theaters along Gran Via. It’s a short metro ride to the Prado, Parque De Retiro, and Santiago Bernabeu. The hotel staff is terrific. From everyone at the front desk to the amazing housekeeping staff, Aloft is a clean, modern, and welcoming hotel. You’ll be comfortable if you only speak English, but everyone will gracefully indulge your bad attempts at Spanish too. They certainly did mine.
Stayed 7 nights in Dec 2023

10/10 Excellent

Nivedith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome location, Great staff.

Excellent location with a friendly staff. Some parts of the hotel are being renovated but that didn’t affect us. Huge shout out to their front desk / reception staff for being caring, helpful and extremely polite. Not all rooms have a good or any view.
Stayed 4 nights in Dec 2023

8/10 Good

Wilfredo

Liked: Cleanliness
Stayed 11 nights in Nov 2023

10/10 Excellent

Simon Guy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish hotel with well appointed rooms. Excellent location as well