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Aparthotel

Be Mate Gran Vía Suites

3.5 star property

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Photo gallery for Be Mate Gran Vía Suites

Classic Apartment, 1 Bedroom | Living room
Classic Apartment, 1 Bedroom | Living room
Classic Apartment, 1 Bedroom | Private kitchen
Deluxe Apartment, 1 Bedroom, City View | Living room
Executive Apartment, 1 Bedroom | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Calle de los Jardines, 11, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Studio

Studio | Living area

Studio

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Apartment, 1 Bedroom

Classic Apartment, 1 Bedroom | Living room

Classic Apartment, 1 Bedroom

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Living room

Superior Apartment, 1 Bedroom

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom, City View

Deluxe Apartment, 1 Bedroom, City View | Living room

Deluxe Apartment, 1 Bedroom, City View

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Apartment, 1 Bedroom

Cots/infant beds, free WiFi, bed sheets

Executive Apartment, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Studio

Cots/infant beds, free WiFi, bed sheets

Studio

  • Sleeps 2

View all photos for Classic

Cots/infant beds, free WiFi, bed sheets

Classic

  • Sleeps 3

View all photos for Deluxe

Cots/infant beds, free WiFi, bed sheets

Deluxe

  • Sleeps 4

View all photos for Executive

Cots/infant beds, free WiFi, bed sheets

Executive

  • Sleeps 4

View all photos for Superior

Cots/infant beds, free WiFi, bed sheets

Superior

  • Sleeps 4

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About this property

Be Mate Gran Vía Suites

Apartment with kitchen, steps from Gran Via
This smoke-free aparthotel features free WiFi in public areas. Each apartment provides a flat-screen TV with cable channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Free WiFi, a coffee/tea maker, and a hair dryer are among the other amenities available to guests.
Be Mate Gran Vía Suites offers 4 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels.

During your stay at Be Mate Gran Vía Suites, you're just a quick walk from Gran Via. Free WiFi in public areas is available. This comfortable aparthotel has 4 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a flat-screen TV, and a refrigerator
  • Free WiFi
  • Services include a virtual front desk
  • Steps from Gran Via and 5 minutes by foot from Puerta del Sol
WiFi is free in public spaces.

This 3.5-star Madrid aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Cot: EUR 20 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Smoke-free property

Services and conveniences

  • Virtual front desk

Location highlights

  • In a historical district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 20 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number 7022/85
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Be Mate Gran Vía Suites Madrid
Gran Vía Birds Suites by Be Mate
Be Mate Gran Vía Suites Aparthotel
Be Mate Gran Vía Suites Aparthotel Madrid

Be Mate Gran Vía Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 92 reviews
Rating 8 - Good. 36 out of 92 reviews
Rating 6 - Okay. 5 out of 92 reviews
Rating 4 - Poor. 6 out of 92 reviews
Rating 2 - Terrible. 1 out of 92 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bartosz

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Khrystyna

Liked: Cleanliness, property conditions & facilities
Nice and safe
Stayed 5 nights in Aug 2025

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience and very confortable.
Stayed 1 night in Jun 2025

8/10 Good

Seclinda

Liked: Cleanliness, amenities, property conditions & facilities
Great apartment! Very clean and close to everything. If you have heavy luggage prepare for a workout going up to the apartments. Aside from no elevators the stay was great!
Stayed 3 nights in Jun 2025

8/10 Good

Logan

Stayed 2 nights in May 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, room comfort

Amazing location

Brilliant apartment right in the centre of Madrid.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location. It was close to the main street with lots of shopping stores, as well as another street with lots of dining options. Very walkable to and from. There is a bar down the street but it wasn’t loud or anything while we were in the room. I would suggest lining the sofa bed with a sweater or a mattress topper where the wooden support beam is because you will feel it in your back when sleeping there. Overall, it was a cute apt and comfortable for the four of us.
Stayed 2 nights in Mar 2025

4/10 Poor

bruce

Travelled with family
Liked: Cleanliness
I mostly liked my stay at this apartment, but there was one problem - after checking out, I was notified of a 50 euro charge being added to my bill to cover repair of a piece of paneling that had come off just below the kitchen sink. This piece was noticeably loose during our stay, but I didn't think anything of it. Some re-caulking was obviously required. If Be Mate is in the habit of charging their guests for items that should be part of routine maintenance, then I can't recommend them and probably won't stay with them again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ana

Stayed 1 night in Mar 2025

10/10 Excellent

Mariliz

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Nos encantó la estadía. Todo súper limpio, organizado y muy bonito. La localización es perfecta. Fácil acceso con las intrusiones detalladas.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gabriel, Cabo San Lucas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excelente opción céntrica y atención
Stayed 4 nights in Jan 2025

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, room comfort
Great view and cute place
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria Eugenia

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nos encantó. Ubicación perfecta
Stayed 2 nights in Oct 2024

8/10 Good

Paula Lesley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location - easy walk to Gran Via & Sol metro stations, and 1 hour by metro from the Airport. 20 mins walk to Cathedral & Palacio Real, 30 mins walk to Prado museum. Supermarket at end of road. Apartment is comfortable. 3rd floor with no lift.
Stayed 7 nights in Oct 2024

8/10 Good

JOSEFINA

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Damaso

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great apartment for three of us to stay in. Beds were super comfortable and peaceful for the night. Shopping, dining, and all that central Madrid has to offer is on the door step. The property managers were very responsive and helpful. The checkin process I found rigorous to do for three people on my phone screen but we got there in the end.
Stayed 1 night in Sep 2024

10/10 Excellent

Candy

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Jul 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, room comfort

Great place to stay

Nice apartment close to gran via metro station, it's a comfortable and cozy place to stay, location is awesome and it's a keyless entrance, staff was really friendly and available for any question. The only concern is the stair, three floors with baggage is not easy but it's usual in Madrid
Stayed 1 night in Jul 2024

8/10 Good

Elvira

Travelled with family
We didn’t have the codes, but once we did it was a good place to stay
Stayed 1 night in Jun 2024

8/10 Good

lupe

Stayed 2 nights in Jun 2024

10/10 Excellent

JENNIFER

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely incredible apartment! The space is super generous and wonderfully stylish. The location is incredible, in the heart of Gran Vie so the perfect hub for finding somewhere to fuel up as well as sightseeing. Above all, the staff are incredible - brilliant pre-arrival information and available through our our stay. We absolutely loved staying there as our home in Madrid and can’t wait to book again! Muchas gracias!
Stayed 3 nights in Jun 2024

6/10 Okay

Carol

Travelled with family

Suites Nice but Building sketchy

The suites appeared to be an apartment that was divided in rooms. The suites decor is modern and the inside of the little apt was was clean and nice looking. However, the building where the apt complex is located is sketchy. First off all the main door of the building had graffiti, the building walls looked dirty and the area were it is located looked abandoned. When we entered the building right next to the door, there was a trash bag and later in the evening there where 2 trash carts that you can hit when accessing the entrance. We went for a walk and got late in the night there was no lights in floors 4 to 4 so thankfully we had our phones that we used to lighten the way up the stairs to the suites. Both of the items mentioned above are safety issues that need to be solved. The suites as mentioned above are nice but the management needs to ensure the building is safe to make the whole stay more pleasant.
Stayed 1 night in May 2024