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CoolRooms Palacio de Atocha

4.0 star property
VIP Access

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Photo gallery for CoolRooms Palacio de Atocha

Outdoor pool, pool loungers
Creator video
Signature Suite | Living area
Property entrance
Premium Double Room | Bathroom

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Calle de Atocha 34, Madrid, Madrid, 28012
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Place, Gran Via
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

10.0 out of 10
Exceptional
(13 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Premium bedding, down duvets, memory-foam beds, minibar

Junior Suite

9.8 out of 10
Exceptional
(11 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 2 Bedrooms, 2 Bathrooms

Superior Suite, 2 Bedrooms, 2 Bathrooms

Superior Suite, 2 Bedrooms, 2 Bathrooms

9.6 out of 10
Exceptional
(5 reviews)
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(9 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Suite

Signature Suite

Signature Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

CoolRooms Palacio de Atocha

An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
CoolRooms Palacio de Atocha offers 35 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
CoolRooms Palacio de Atocha's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have good things to say about the accommodations for the spaciousness and nice bathrooms
  • Within a 10-minute walk of Puerta del Sol and Plaza Mayor
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at CoolRooms Palacio de Atocha. Parking is available for a fee.

This Victorian Madrid hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.
CoolRooms Palacio de Atocha has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (EUR 32 per day)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 30 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 30 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 7)
  • Self parking fee: EUR 32 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses some geothermal energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
CoolRooms Palacio de Atocha offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CoolRooms Atocha Hotel Madrid
CoolRooms Atocha Hotel
Hotel CoolRooms Atocha Madrid
CoolRooms Atocha Madrid
CoolRooms Atocha
Hotel Hotel CoolRooms Atocha Madrid
Madrid Hotel CoolRooms Atocha Hotel
Hotel Hotel CoolRooms Atocha
Hotel CoolRooms Atocha
CoolRooms Palacio de Atocha Hotel
CoolRooms Palacio de Atocha Madrid
CoolRooms Palacio de Atocha Hotel Madrid

CoolRooms Palacio de Atocha Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 884 out of 974 reviews
Rating 8 - Good. 75 out of 974 reviews
Rating 6 - Okay. 6 out of 974 reviews
Rating 4 - Poor. 4 out of 974 reviews
Rating 2 - Terrible. 5 out of 974 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel near amazing restaurants! Beautiful rooms and excellent service. The breakfast is a must do!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Enrica

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and rooms, great and friendly staff!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

oka

Liked: Cleanliness, amenities, property conditions & facilities
Superb accommodation and excellent service
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a beautiful hotel, prime location, extraordinary staff and overall we had an exquisite experience. We arrived early and were able to check-in immediately. The food was excellent and the breakfast was the best we had in hotels. Highly recommended, and without any doubt, this will be our first choice again when we return to Madrid.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff in all respects. Good was very good. Our room was wonderful other than the fan sounding like an airplane was landing, they are fixing it. A quiet room overlooking the inner court yard, quiet and lovely. Will definitely plan on staying there again when in Madrid.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and staff.
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful experience at the Palacio De Atocha. I look forward to returning!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Fang

Liked: Cleanliness, staff & service, amenities
Everything is perfect, including location, room cleanliness, room amenity, breakfast food variety, staff service and VIP access food and beverage.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, great location, walking distance to all the great attractions, in great neighborhood with lots of local restaurants and shops. Hotel rooms are big and wonderful, the service is amazing. Highly recommend it.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Cornelis

Liked: Cleanliness, amenities, property conditions & facilities
Room was large and beautiful! Service was fabulous and location was very central. Loved our stay
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Halison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect service and extremely confortable The hotel is perfectly managed
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The staff were fabulous. So accommodating and helpful. The rooms at some of the nicest we have stayed at. We have been back twice since our first visit.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

HEELAN

Liked: Cleanliness
The room was gorgeous! The staff are very kind, welcoming, and go beyond every step of the way. This hotel is the best hotel that I ever stayed at so far. The room conditions and cleaning were very well done with detail.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ofer

Liked: Cleanliness
A great stay! We got a beautiful suite, everything spotless clean and top notch A huge beautiful bathroom, great amenities Thank you guys
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

naleesa

Liked: Cleanliness, amenities, property conditions & facilities
Superb everrrything. Such a gorgeous room/hotel friendly staff. Worth every penny felt so pampered the whole time. So pleased with our stay.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Toni

Liked: Cleanliness, amenities, property conditions & facilities
This is the best hotel I've ever stayed in! I absolutely had the very best experience and cannot recommend it highly enough.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Hormazd

Liked: Cleanliness, amenities, property conditions & facilities
The most spectacular Suite, in an excellent location with the attention to detail kind of service. Cannot recommend this hotel enough.
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
I had an absolutely lovely stay at Cool Rooms Palacio De Atocha. The staff was friendly and wonderful! Diego, Luis, Domingo & Paula were so very helpful! My room was luxurious and I will definitely stay again. They offered many extras and my breakfast was delicious!! Beautiful courtyards, conveniently located it was a wonderful experience!! I felt very pampered and taken care of!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

janet

Liked: Cleanliness, staff & service
Wonderful in every way!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Eti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with a very large room, unbelievably comfortable bed and large/double shower bathroom. Staff was friendly and helpful and the room cleaned twice a day (spotless). Would definitely stay here again the next time we are in Madrid
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Guanghong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with large room and huge bath room. Super comfortable bed.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel! Staff was a ways friendly and helpful. Some of the best food in Madrid! I found definitely return.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jeremie M

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
suite was big and vey well laid out with all that we needed
Stayed 3 nights in Oct 2025