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Hotel Madrid Gran Via 25 Affiliated by Meliá

3.0 star property

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Photo gallery for Hotel Madrid Gran Via 25 Affiliated by Meliá

Exterior
Point of interest
Restaurant
Point of interest
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Gran Via 25, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪6 min walk‬
  • Plaza Mayor
    ‪12 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • 19.0 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Standard

Standard

Standard

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room with Views

Standard Room with Views

Standard Room with Views

  • 14 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room (2+1)

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Room (Superior Gran Via View Queen Bed 2+1)

Premium bedding, down duvets, memory-foam beds, in-room safe

Room (Superior Gran Via View Queen Bed 2+1)

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Standard Room (3AD)

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Room (Superior Gran Via View Queen Bed 3AD)

Premium bedding, down duvets, memory-foam beds, in-room safe

Room (Superior Gran Via View Queen Bed 3AD)

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (Gran Vía view)

Premium bedding, down duvets, memory-foam beds, in-room safe

Superior Room (Gran Vía view)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard

Standard

Standard

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Madrid Gran Via 25 Affiliated by Meliá

Hotel with a 24-hour front desk, steps from Gran Via
This smoke-free hotel features conference space, concierge services, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Hotel Madrid Gran Via 25 Affiliated by Meliá offers 175 air-conditioned accommodations with safes and hair dryers. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers. This Madrid hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The breakfast at Hotel Madrid Gran Via 25 Affiliated by Meliá gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. Features include free WiFi in public areas, plus dry cleaning service and an area shuttle.
  • Free WiFi (speed: 25+ Mbps)
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Gran Via and 6 minutes by foot from Puerta del Sol
  • Local-area shuttle service available
Hotel Madrid Gran Via 25 Affiliated by Meliá offers its guests a vending machine, tour/ticket assistance, and concierge services. Event space at this hotel measures 904 square feet (84 square meters) and includes conference space. WiFi is free in public spaces. Hotel Madrid Gran Via 25 Affiliated by Meliá also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 26 per day); discounts available
  • Area shuttle

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11 AM for a fee: EUR 16 for adults and EUR 8 for children

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 904 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for children
  • Nearby parking fee: EUR 26 per day (2625 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
Cribs/infant beds are available at no charge for children up to 2 years old.
This property offers central heating or air conditioning, depending on the season.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Madrid Gran Via 25 Affiliated by Meliá Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 591 out of 1026 reviews
Rating 8 - Good. 219 out of 1026 reviews
Rating 6 - Okay. 124 out of 1026 reviews
Rating 4 - Poor. 54 out of 1026 reviews
Rating 2 - Terrible. 38 out of 1026 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

melvin

Stayed 1 night in Jan 2025

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

4/10 Poor

Nicole

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The staff were lovely and helpful, but the location was very intense and crowded. The noise and sirens from the street kept me up every night, and when i asked to change rooms I was told that I could be given a very small room on the interior which was 'much smaller' than my already very small room. There was a strong smell from the bathroom. The hotel was inflexible with my requests to cancel for a refund, or even a partial refund.
Stayed 4 nights in Jan 2025

2/10 Terrible

Alejandro

Disliked: Staff & service
They don't care about clients, they don't do anything to help new clients, they have the worst customer service ... in my opinion
Stayed 1 night in Jan 2025

10/10 Excellent

Rosmery

Stayed 1 night in Jan 2025

6/10 Okay

Jose

Liked: Staff & service
Muy centrico
Stayed 1 night in Jan 2025

4/10 Poor

William

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are too old, the spaces are too noisy, you can hear everything happening around your room And I was in 5th floor, could hear people walking in their rooms, their alarms and sometimes conversations, the breakfast is pretty poor and it was everyday the same food, staff is very friendly Marina and Pablo they’re fantastic the shame is the property needs a refresh also the elevator it is even scary to be on it feels like if your are gonna fall
Stayed 3 nights in Jan 2025

10/10 Excellent

Wilfredo

Travelled with partner
Liked: Amenities
Excellent customer service
Stayed 3 nights in Jan 2025

8/10 Good

Ahmad

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
nice location
Stayed 2 nights in Jan 2025

4/10 Poor

François

Business traveller
Disliked: Room comfort
Not for my next trip to Madrid even if the people were nice
Stayed 3 nights in Jan 2025

10/10 Excellent

Pablo Giuliano

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Maria, Suwanee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is perfectly located hotel. Great rooms and amenities. Wonderful location, perfect to walk Madrid´s main attractions. Great dining and shopping options.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jshavy, Malden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best of the best in Madrid
Stayed 1 night in Jan 2025

10/10 Excellent

Abubeker

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

belkys

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELENT HOTEL
Stayed 1 night in Dec 2024

10/10 Excellent

Maria de L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for everything.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Property conditions & facilities
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Cecilia

Stayed 3 nights in Jan 2025

10/10 Excellent

Logan

Stayed 1 night in Jan 2025

10/10 Excellent

hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is positioned at center of Madrid near more important place of the city Sol ,Plaza Mayor , Parlament Prado museum Thyssen museum and has metro station in front it line 1
Stayed 2 nights in Jan 2025

6/10 Okay

gisela

Stayed 3 nights in Dec 2024

10/10 Excellent

Jaweria

Liked: Cleanliness, amenities
Ithe location was awesome, however the beds super uncomfortable
Stayed 1 night in Jan 2025