Along with concierge services, this smoke-free hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
ITC Mora by Soho Boutique offers 61 accommodations with safes and hair dryers. Televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.
This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Our customers tell us they can't get enough of ITC Mora by Soho Boutique's great location. During your stay, you're just a quick walk from Prado Museum. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
Free WiFi
Cooked-to-order breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Guests have great things to say about the location and the helpful staff
Just a 4-minute walk from Prado Museum and 14 minutes by foot from Gran Via
As a guest of ITC Mora by Soho Boutique, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. ITC Mora by Soho Boutique also features concierge services, dry cleaning/laundry services, and a front-desk safe.
This Madrid hotel is smoke free.
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:30 AM to noon and on weekends from 8:00 AM to noon.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (EUR 30 per day)
Food and drink
Cooked-to-order breakfast available for a fee 7:30 AM to noon on weekdays and 8:00 AM to noon on weekends; EUR 5.50 to 9.50 for adults and EUR 5.50 to 9.50 for children
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
Lift
More
1 building
5 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
32-inch TV with digital channels
More
Air conditioning (climate-controlled)
Desk
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately EUR 5.50 to 9.50 for adults, and EUR 5.50 to 9.50 for children
Nearby parking fee: EUR 30 per day (328 ft away)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Property is also known as
Hotel Mora
Hotel Mora Madrid
Mora Hotel
Mora Madrid
Mora Hotel Madrid
Mora
Hotel Mora
Hotel Mora by MIJ
Itc Mora By Soho Madrid
ITC Mora by Soho Boutique Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 208 out of 482 reviews
10 - Excellent
208
Rating 8 - Good. 181 out of 482 reviews
8 - Good
181
Rating 6 - Okay. 61 out of 482 reviews
6 - Okay
61
Rating 4 - Poor. 17 out of 482 reviews
4 - Poor
17
Rating 2 - Terrible. 15 out of 482 reviews
2 - Terrible
15
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
Reviews
6/10 Okay
deborah
12 Nov 2025
Liked: Cleanliness, staff & service
The most spartan room I have ever stayed in. Heating did not work, room was very cold. Overpriced in my opinion. Pleasant staff, lovely location
deborah
Stayed 2 nights in Nov 2025
6/10 Okay
Simon, Colchester
4 Nov 2025
The rooms are very small and in need of a complete refresh … quite shabby.
Simon
Stayed 2 nights in Nov 2025
6/10 Okay
Virginia
Travelled with family
23 Oct 2025
Disliked: Staff & service
Virginia
Stayed 1 night in Oct 2025
6/10 Okay
Prahl
Travelled with family
30 Sept 2025
Breakfast was poor, service was poor. Waited 30 min for service, no acknowledgement from staff, walked out.
For the price, there were not comparable amenities such as mini fridge, lotion, water, counter in bathroom for toiletries. No hook in bathroom for hanging, hair dryer was only semi-functional, no bars in shower nor mats to prevent slipping.
Sharon
Stayed 3 nights in Sep 2025
6/10 Okay
Claudia
9 Sept 2025
Liked: Staff & service
Centrally located, rooms smaller than thought, need some upkeeping and details.
La gran insignia del hotel es su personal de servicio, completamente amable y con verdadera vocación de servicio siempre dispuestos a ayudar a la resolución de cualquier inconveniente dentro de las reglas. Sólo por eso debería tener 5 estrellas
The thermostat in our room was very high. We were sweating all night but the hotel said it was set at the same level for everyone.
They refused to cancel our final day at the hotel when we changed our plans and left earlier than expected.
Other than that, they were helpful and had a good restaurant next door.