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Madrid Marriott Hotel Princesa Plaza

4.0 star property

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Photo gallery for Madrid Marriott Hotel Princesa Plaza

Lobby
Daily buffet breakfast (EUR 28 per person)
1 bedroom, minibar, in-room safe, desk
Panoramic Room, 1 King Bed, City View
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Calle Serrano Jover 5, Madrid, Madrid, 28015
  • Place, Gran Via
    ‪11 min walk‬
  • Place, Royal Palace of Madrid
    ‪18 min walk‬
  • Place, Puerta del Sol
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking, City View

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking, City View

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Non Smoking, City View

  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, City View

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking, City View

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Non Smoking, City View

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Madrid Marriott Hotel Princesa Plaza

Hotel with a sauna, 10-minute walk to Gran Via
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a conference center, and a coffee shop/cafe are onsite.
Madrid Marriott Hotel Princesa Plaza offers 423 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
Madrid Marriott Hotel Princesa Plaza's great location gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy a bite to eat at Coffee Shop, a bistro that serves Spanish cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Comillas Pontifical University and 6 minutes by foot from Liria Palace
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 9 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16146 square feet (1500 square meters) and includes a conference center. A sauna, a vending machine, and multilingual staff are also featured at the business-friendly Madrid Marriott Hotel Princesa Plaza. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Coffee Shop - This bistro specializes in Spanish cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Onsite venue #2 - This buffet restaurant serves breakfast only. Open daily.
Bar Royal - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 27 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Royal
  • Coffee Shop

Things to do

  • Books
  • Sauna
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (16,146 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1976
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Self parking fee: EUR 27 per day
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Husa Princesa
Husa Princesa Hotel
Husa Princesa Hotel Madrid
Husa Princesa Madrid
Princesa Husa
Courtyard Marriott Madrid Princesa Hotel
Courtyard Marriott Madrid Princesa
Courtyard Marriott Princesa
Princesa Plaza
Princesa Plaza Madrid Madrid
Hotel Princesa Plaza Madrid Hotel
Hotel Princesa Plaza Madrid Madrid
Courtyard by Marriott Madrid Princesa
Hotel Princesa Plaza Madrid Hotel Madrid

Madrid Marriott Hotel Princesa Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 905 out of 1411 reviews
Rating 8 - Good. 272 out of 1411 reviews
Rating 6 - Okay. 123 out of 1411 reviews
Rating 4 - Poor. 57 out of 1411 reviews
Rating 2 - Terrible. 54 out of 1411 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adad I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, limpieza, habitaciones preciosas y el desayuno exquisito!
Stayed 8 nights in Jul 2025

8/10 Good

Ruth

Stayed 2 nights in Aug 2025

10/10 Excellent

Sidney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in the centre of Madrid, the room is incredible and so confortable for a family of 4 people. Definitively recommend
Stayed 4 nights in Aug 2025

10/10 Excellent

Mauro, Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel in Madrid.
Stayed 1 night in Jun 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es nuevo/reformado. Las habitaciones son súper cómodas. El desayuno buffet es ideal, todo delicioso. Y la gente muy amable
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Waleska, Aurora

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nos encantó nuestra estadía y el hotel está nuevo, con supermercados cerca, así cómo el Metro y buses. Lo único que no nos gustó fue el trato en el bar del hotel. Uno de los bartenders parecía como si no quería servirnos. Fur sumamente desagradable. Fuera de esto, recibimos muy buen trato.
Stayed 2 nights in Jul 2025

10/10 Excellent

Pedro, Philadelphia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT HOTEL AND FACILITIES, HIGHLY RECOMMENDED.
Stayed 1 night in Jul 2025

10/10 Excellent

Myra Micheline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The front desk could be a bit more friendly. The security at the front always greeted us and looked very professional. The room is amazing! very comfortable and brand new. The bathroom makes you want to take a shower more than you need to. Comfortable bed and very spacious room.
Stayed 3 nights in Oct 2024

6/10 Okay

Angel

Stayed 2 nights in Jul 2025

4/10 Poor

Angel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Check in took like 35 mins. They dont know what they are doing. Check out was terrible as well
Stayed 5 nights in Jul 2025

6/10 Okay

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Check in and check out are too slow. They seemed like the didnt know what they were doing

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
S
Stayed 1 night in Jul 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast
Stayed 3 nights in Jul 2025

6/10 Okay

Jessica, orlando

A….. zzzz. ……
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Theodore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Jul 2025

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Showed us with a map how to get to popular places, since our phone service didnt work.
Stayed 2 nights in Jul 2025

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localización y atención. Habitaciones modernas, comodas y silenciosas.

8/10 Good

ALGIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Valentin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jean Pierre

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel. Nos encantó hospedarnos allí. Gran atención, muy buenas instalaciones y el servicio fue muy bueno. Recomendado. Volveremos!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jean Pierre

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nos encantó el hotel. Excelente atención y servicio. Muy buena ubicación y la calidad de las instalaciones es maravillosa.
Stayed 4 nights in Jul 2025