Hotel Princesa Plaza Madrid

4.0 star property
VIP Access

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Photo gallery for Hotel Princesa Plaza Madrid

Panoramic Twin Room, City View
Lobby sitting area
Daily buffet breakfast (EUR 28 per person)
Panoramic Room, 1 King Bed, City View
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
Calle Serrano Jover 3, Madrid, Madrid, 28008
  • Gran Via
    ‪11 min walk‬
  • Royal Palace of Madrid
    ‪18 min walk‬
  • Plaza Mayor
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Panoramic Twin Room, City View

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 King Bed

8.4 out of 10
Very good
(57 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Room

8.6 out of 10
Excellent
(51 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom King

9.6 out of 10
Exceptional
(7 reviews)
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room

9.0 out of 10
Wonderful
(18 reviews)
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 Bedroom Twin

7.0 out of 10
Good
(2 reviews)
  • 63 sq m
  • Sleeps 4
  • 2 Twin Beds

Panoramic Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(36 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel Princesa Plaza Madrid

Hotel with a sauna, a quick walk to Gran Via
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a conference center, and a coffee shop/cafe are onsite.
Hotel Princesa Plaza Madrid offers 423 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 12 years old are not allowed in the swimming pool.

Hotel Princesa Plaza Madrid's great location gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy a bite to eat at Coffee Shop, a bistro that serves Spanish cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute walk from Comillas Pontifical University and 5 minutes by foot from Liria Palace
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 9 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16146 square feet (1500 square meters) and includes a conference center. A sauna, a terrace, and a vending machine are also featured at the business-friendly Hotel Princesa Plaza Madrid. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Coffee Shop - This bistro specializes in Spanish cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Breakfast Room - This buffet restaurant serves breakfast only. Open daily.
Bar Royal - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 27 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Royal
  • Breakfast Room
  • Coffee Shop

Things to do

  • Books
  • Sauna
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (16,146 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1976
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Self parking fee: EUR 27 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Husa Princesa
Husa Princesa Hotel
Husa Princesa Hotel Madrid
Husa Princesa Madrid
Princesa Husa
Courtyard Marriott Madrid Princesa Hotel
Courtyard Marriott Madrid Princesa
Courtyard Marriott Princesa
Princesa Plaza
Princesa Plaza Madrid Madrid
Hotel Princesa Plaza Madrid Hotel
Hotel Princesa Plaza Madrid Madrid
Courtyard by Marriott Madrid Princesa
Hotel Princesa Plaza Madrid Hotel Madrid

Hotel Princesa Plaza Madrid Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 810 out of 1318 reviews
Rating 8 - Good. 276 out of 1318 reviews
Rating 6 - Okay. 124 out of 1318 reviews
Rating 4 - Poor. 55 out of 1318 reviews
Rating 2 - Terrible. 53 out of 1318 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Find another

Hotel is under construction. So outside entrances are difficult to navigate. There are no food services and not many close by. Hotel staff is not helpful with directions or giving information. Also I paid for a panoramic view and they didn’t give me that either.
Stayed 3 nights in Mar 2025

10/10 Excellent

Andreina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was pretty good. The location is 10/10. The hotel was clean, renovated and staff very friendly. The bedroom has a nice decor and very comfy. They are still doing construction, and I’m sure the hotel will look beautiful once completed.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lorenzo

Stayed 7 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

4/10 Poor

Venkat

Stayed 4 nights in Mar 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Yusleidy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosie, Fort Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Julio, Del Rey

Great location
Stayed 3 nights in Nov 2024

8/10 Good

denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel but a bit impersonal. We were there 3 nights and staff didn't really speak with us except to check us in. Our room on the eighth floor had the most amazing view of Madrid. The hotel is under construction so some amenities were not available but the bedding was very nice and we made the most of our stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Uelson

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from the room of town was great
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Darrell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Angela

Business traveller
Stayed 2 nights in Mar 2025

10/10 Excellent

Iuran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Kerry

Stayed 2 nights in Mar 2025

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and beautiful amenities. The room was exactly as it was described on the website.
Stayed 2 nights in Feb 2025

8/10 Good

Greg, Odessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property as under reconstruction . The Gym was unavailable. Otherwise good
Stayed 3 nights in Mar 2025

10/10 Excellent

Dibar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel and very clean and well maintained.
Stayed 2 nights in Mar 2025

10/10 Excellent

Yelena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto, lo súper recomiendo
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
property was clean and safe and walkable distance to most places. great value for the price
Stayed 4 nights in Mar 2025

8/10 Good

Franziska

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room, nice stay

I was on a business trip, everything smooth and easy. Very clean. The room was very modern, spacious and comfortable
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Will be back
Stayed 1 night in Mar 2025