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INNSiDE by Meliá Madrid Gran Vía

4.0 star property

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Photo gallery for INNSiDE by Meliá Madrid Gran Vía

Rooftop terrace
Reception
Meeting facility
Ballroom
Down duvets, free minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Room service

Explore the area

View in a map
Calle Gran Vía 34, entrada por Calle Mesonero Romanos 13, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪7 min walk‬
  • Place, Plaza Mayor
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for The Innside Room

The Innside Room

The Innside Room

8.8 out of 10
Excellent
(49 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for The Studio

Down duvets, free minibar, in-room safe, desk

The Studio

8.8 out of 10
Excellent
(18 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for The Studio Gran Via View

Down duvets, free minibar, in-room safe, desk

The Studio Gran Via View

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Innside Room Connected with View

Down duvets, free minibar, in-room safe, desk

Innside Room Connected with View

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for The Townhouse

Down duvets, free minibar, in-room safe, desk

The Townhouse

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for The Studio & Innside Room Connected with View

Down duvets, free minibar, in-room safe, desk

The Studio & Innside Room Connected with View

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for The Innside Room City Rooftop View

The Innside Room City Rooftop View

The Innside Room City Rooftop View

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Studio Gran Via View (2+1)

Down duvets, free minibar, in-room safe, desk

The Studio Gran Via View (2+1)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for The Studio (2+1)

Down duvets, free minibar, in-room safe, desk

The Studio (2+1)

9.2 out of 10
Wonderful
(9 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Innside Room Connected with View (2+2)

Down duvets, free minibar, in-room safe, desk

Innside Room Connected with View (2+2)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for The Studio & Innside Room (2+3)

Down duvets, free minibar, in-room safe, desk

The Studio & Innside Room (2+3)

  • 46 sq m
  • City view
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for The Townhouse (2+2)

Down duvets, free minibar, in-room safe, desk

The Townhouse (2+2)

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for The Innside Premium Room

Down duvets, free minibar, in-room safe, desk

The Innside Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for The Innside Room Gran Via View

The Innside Room Gran Via View

The Innside Room Gran Via View

8.8 out of 10
Excellent
(30 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

INNSiDE by Meliá Madrid Gran Vía

Hotel with a rooftop terrace, steps from Gran Via
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and concierge services are onsite.
INNSiDE by Meliá Madrid Gran Vía offers 117 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters. This Madrid hotel provides complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
The shopping around INNSiDE by Meliá Madrid Gran Vía gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Open Living Lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from Gran Via and 6 minutes by foot from Puerta del Sol
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, a rooftop terrace, and multilingual staff are also featured at INNSiDE by Meliá Madrid Gran Vía. A complete renovation of INNSiDE by Meliá Madrid Gran Vía was completed in March 2021.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Open Living Lounge - This restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy alfresco dining (weather permitting).
A'Ollo Restaurant - This restaurant specializes in Spanish cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Rooftop Bar Le Tavernier - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • A'Ollo Restaurant
  • Open Living Lounge
  • Rooftop Bar Le Tavernier

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Communal living room
  • Eco-friendly cleaning products used
  • Renovated entire property - March 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.5 for children
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Madrid Cibeles
Madrid Cibeles Hotel
Madrid TRYP Cibeles
TRYP Cibeles
TRYP Cibeles Hotel
TRYP Cibeles Hotel Madrid
TRYP Cibeles Madrid
TRYP Hotel Cibeles Madrid
TRYP Madrid Cibeles
TRYP Madrid Cibeles Hotel
Tryp Hotel Cibeles
Tryp Hotel Madrid

INNSiDE by Meliá Madrid Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 592 out of 765 reviews
Rating 8 - Good. 129 out of 765 reviews
Rating 6 - Okay. 22 out of 765 reviews
Rating 4 - Poor. 12 out of 765 reviews
Rating 2 - Terrible. 10 out of 765 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel. It’s location is perfect. Right in the middle of Gran Via on top of Zara and next door to Pull & Bear. A very short walk to all shopping. 15 to 20 minute walk to the Palace, 30 minite walk to Prado gallery and stop for the bus that will take you to Toledo. Our room was on the 6th floor with a balcony on Gran via. OMG this was so awesome. The views are spectacular. The customer service upon arrival at the hotel was top notch. Our package included breakfast which was excellent. Back to the room. It was perfect. Mattress was firm and just right. Shower was excellent and the lighting in the room couldn't be better. Super clean too. The room also came with a mini bar stocked daily with cold drinks. Perfect for the hot summer days. We will definitely be back. Thanks to everyone who works this hotel we had an absolutely wonderful stay in beautiful Madrid.
Stayed 6 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A quick stop in Madrid

Everything was good. Hotel was helpful with arranging taxi to the airport.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and central Location. Good rooftop bar - but not affiliated with hotel!
Stayed 2 nights in Jun 2025

10/10 Excellent

david, Apex

Liked: Amenities, property conditions & facilities
Great property and location
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Right by the subway and in the middle of Madrid! Great place to stay if your looking for something nice and convenient to get around the city.
Stayed 4 nights in May 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, friendly staff, confortable room, quiet at night.
Stayed 1 night in Jun 2025

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Amalia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Have a great time at the hotel
Stayed 2 nights in May 2025

10/10 Excellent

RHANDA MARIE MAGSALIN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed as far as location and so thoughtful to our 2 young kids (coloring books, crayons, Nintendo). The room was beautiful, roomy and I loved the yoga mat and Bluetooth speaker. Lastly, the balcony offering the perfect view of Gran Via was the cherry on top.
Stayed 1 night in May 2025

10/10 Excellent

RHANDA MARIE MAGSALIN

We loved the room and its location along Gran Via. We were very comfortable
Stayed 2 nights in Jun 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location.
Stayed 2 nights in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Habitación moderna y limpia.
Stayed 2 nights in May 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, beautiful view. Staff was lovely.
Stayed 1 night in Apr 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loved it 😍
Stayed 1 night in May 2025

8/10 Good

Ginger

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Breakfast buffet cold. No soap in shower.
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t ask for a better stay in Madrid!
Stayed 2 nights in May 2025

10/10 Excellent

Idalina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service with all the staff. Excellent service by Cesar and Van and the front desk staff. Breakfast was excellent and the staff have 100 percent service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Timothy Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great particularly Joanna on the Restaurant who accommodated our extra sittings Lovely food on the terrace.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortable, spacious, with good layout fo sleeping, storage, bathroom. Very clean. Breakfast area is limited, no lobby. Yet, for us this accommodation was perfect because it had everything we needed.
Stayed 6 nights in Apr 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great hotel in La Gran Vía , elegant , Clean and waking distance of the Center. I do recommend
Stayed 2 nights in Apr 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Sneha

Stayed 1 night in Mar 2025

10/10 Excellent

Abdirahman

Stayed 1 night in Mar 2025