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Pestana CR7 Gran Vía Madrid

4.0 star property
VIP Access

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Photo gallery for Pestana CR7 Gran Vía Madrid

Seasonal outdoor pool
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Exterior
Premium Balcony | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Gran Vía 29, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Cozy Room

Cozy Room

Cozy Room

9.2 out of 10
Wonderful
(11 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for The Amazing CR7 (2+1)

Minibar, in-room safe, desk, laptop workspace

The Amazing CR7 (2+1)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

9.0 out of 10
Wonderful
(41 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Balcony

Premium Balcony | View from room

Premium Balcony

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Grand View

Minibar, in-room safe, desk, laptop workspace

Premium Grand View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium View

Minibar, in-room safe, desk, laptop workspace

Premium View

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Deluxe Grand View

City view

Deluxe Grand View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Amazing CR7

Minibar, in-room safe, desk, laptop workspace

The Amazing CR7

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Amazing CR7 Triple

Minibar, in-room safe, desk, laptop workspace

The Amazing CR7 Triple

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Pestana CR7 Gran Vía Madrid

Hotel with a rooftop terrace, steps from Gran Via
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Pestana CR7 Gran Vía Madrid offers 168 accommodations with minibars and safes. 49-inch LCD televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Pestana CR7 Gran Vía Madrid. During your stay, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Pizzeria
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Gran Via and 6 minutes by foot from Puerta del Sol
Pestana CR7 Gran Vía Madrid offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Pestana CR7 Gran Vía Madrid.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Pizzeria - This restaurant specializes in Italian cuisine and serves dinner only.
Sports Bar - This sports bar serves light fare only. Open daily.
Rooftop Bar - Onsite rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 26 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Pizzeria
  • Rooftop Bar
  • Sports Bar

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 7 2026 to January 20 2026 (dates subject to change):
  • One of the dining venues
The following facilities are closed seasonally each year. They will be closed from October 1 to June 4:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Nearby parking fee: EUR 26 per day(623 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pestana CR7 Gran Vía Madrid Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 650 out of 1001 reviews
Rating 8 - Good. 191 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Rodrigo

Business traveller
Disliked: Cleanliness
No
Stayed 2 nights in Oct 2025

8/10 Good

Tracey

Stayed 2 nights in Oct 2025

4/10 Poor

Maria Katrina

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Airconditioner in the room was not working. Has been brought to the attention of reception multiple times all through out the stay but they did nothing. Room was very warm and uncomfortable. Staff in the bar and the entrance were very kind, helpful and attentive. Cleaning ladies were also nice and warm, kept the room clean. Would've been a nice stay if the aircon was working, or if the reception even bothered to do anything about it.
Stayed 4 nights in Oct 2025

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,staff very friendly,bar a lot of variety breakfast buffet
Stayed 6 nights in Oct 2025

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility, clean. Amazing location. Staff was very friendly. Breakfast could have been better for the price.
Stayed 1 night in Oct 2025

10/10 Excellent

Kamila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Maria, Arecibo

Liked: Staff & service, property conditions & facilities
La mejor ubicación si queréis estar accesible a todo caminando. Equipo de trabajo excelente desde que te abren la puerta hasta que te vas montado en tu taxi. volveremos
Stayed 3 nights in Oct 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Dixania Soto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and very close to many points of interest in madrid.
Stayed 1 night in Oct 2025

6/10 Okay

Thilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself is nice. My only complaint would be that the room we stayed in felt cramped. The staff was super friendly and helpful. We also had breakfast which was buffet style. Great food options, and we enjoyed sitting outside on the terrace. Our biggest challenge was the location directly on Gran Via. It felt like Times Square with lots of people walking around aimlessly staring at their phones. It's just not our vibe, but it really doesn't have anything to do with the quality of the hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Localización y personal! Gente joven súper atentos y muy amables en especial Denys quien estuvo al pendiente de los detalles.
Stayed 2 nights in Oct 2025

6/10 Okay

David

Stayed 2 nights in Oct 2025

8/10 Good

Florin

Stayed 2 nights in Sep 2025

10/10 Excellent

Terah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops right outside the door- great location , clean room, comfortable bed, lots of space in room for storage, friendly staff, pool area nice.
Stayed 5 nights in Sep 2025

10/10 Excellent

Tania

Stayed 1 night in Sep 2025

10/10 Excellent

dayron

Liked: Cleanliness, amenities
Excrement
Stayed 2 nights in Sep 2025

10/10 Excellent

Erasmo, Laval

Stayed 2 nights in Sep 2025

10/10 Excellent

Tania

Stayed 1 night in Sep 2025

10/10 Excellent

luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Sep 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to stay

Amazing views , very friendly service, great location, great atmosphere
Stayed 3 nights in Sep 2025

8/10 Good

Alexander

Stayed 2 nights in Sep 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Super location. Rooms very confortable. Service very atemptive. Excelente
Stayed 7 nights in Sep 2025

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice venue, great location
Stayed 4 nights in Sep 2025

10/10 Excellent

CHRISTIAN

Stayed 3 nights in Sep 2025

10/10 Excellent

JOSE LUIS

Stayed 2 nights in Sep 2025