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Pestana CR7 Gran Vía Madrid

4.0 star property
VIP Access

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Photo gallery for Pestana CR7 Gran Vía Madrid

Exterior
Exterior
Minibar, in-room safe, desk, laptop workspace
Premium Balcony | View from room
Seasonal outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Gran Vía 29, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Cozy Room

Cozy Room

Cozy Room

9.0 out of 10
Wonderful
(12 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for The Amazing CR7 (2+1)

Minibar, in-room safe, desk, laptop workspace

The Amazing CR7 (2+1)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

9.0 out of 10
Wonderful
(42 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Balcony

Premium Balcony | View from room

Premium Balcony

7.8 out of 10
Good
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Grand View

Minibar, in-room safe, desk, laptop workspace

Premium Grand View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium View

Minibar, in-room safe, desk, laptop workspace

Premium View

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Grand View

City view

Deluxe Grand View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Corner Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Corner Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for The Amazing CR7

Minibar, in-room safe, desk, laptop workspace

The Amazing CR7

  • Sleeps 3
  • Free Wi-Fi

View all photos for Premium Grand View Balcony

Minibar, in-room safe, desk, laptop workspace

Premium Grand View Balcony

  • Sleeps 2
  • Free Wi-Fi

View all photos for The Amazing CR7

Minibar, in-room safe, desk, laptop workspace

The Amazing CR7

  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Amazing CR7 Triple

Minibar, in-room safe, desk, laptop workspace

The Amazing CR7 Triple

  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Pestana CR7 Gran Vía Madrid

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Pestana CR7 Gran Vía Madrid offers 168 accommodations with minibars and safes. 49-inch LCD televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Pestana CR7 Gran Vía Madrid. During your stay, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Pizzeria
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the central location and the helpful staff
  • Steps from Gran Via and 6 minutes by foot from Puerta del Sol
Pestana CR7 Gran Vía Madrid offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Pestana CR7 Gran Vía Madrid.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Pizzeria - This restaurant specializes in Italian cuisine and serves dinner only.
Sports Bar - This sports bar serves light fare only. Open daily.
Rooftop Bar - Onsite rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 26 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Pizzeria
  • Rooftop Bar
  • Sports Bar

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable/satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to June 4:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Nearby parking fee: EUR 26 per day(623 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pestana CR7 Gran Vía Madrid Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 699 out of 1065 reviews
Rating 8 - Good. 204 out of 1065 reviews
Rating 6 - Okay. 92 out of 1065 reviews
Rating 4 - Poor. 34 out of 1065 reviews
Rating 2 - Terrible. 36 out of 1065 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

J santos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very modern hotel with great amenities and breakfast. Staff super friendly and helpful. Definitely would stay there again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

IVONNE

Liked: Cleanliness, staff & service, amenities
Good room, modern and the staff very friendly
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
AMAZING HOTEL!! Located in the heart of Madrid, the staff was fantastic and welcoming. The rooms are stunning and comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to find right on Gran Vía so it was very convenient, staff was ready to help you up and down the main stairs to the elevators with your luggage, despite English not being their first language they were very helpful with questions or were quick to find someone who understood so they can assist. The room was great, nicely kept and very comfortable.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Spotless room with lovely furnishing and facilities. Bed was fabulous, staff very helpful and friendly, breakfast nicer than anticipated.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Clinton

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mobarak

Liked: Cleanliness, staff & service, amenities
Amazing location and hotel but the room is quite small for that price needed a small sofa
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Thalia

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay! The hotel was clean, comfortable, and perfectly located. The staff was friendly and attentive, making the experience even better. Would definitely stay here again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, amenities
everything was excellent, specially the staff
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Mirna

Liked: Cleanliness, property conditions & facilities
Very convenient location, easy walking distance of major attractions and shopping area, the staff are exceptionally friendly and helpful, the room was clean and comfortable.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Maite

Liked: Cleanliness, staff & service, amenities
Lovely modern clear room with view to the gran via.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,staff very friendly,bar a lot of variety breakfast buffet
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to stay

Amazing views , very friendly service, great location, great atmosphere
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, great staff, great room.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

gregorio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel at tourist área
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Sonia Constanza

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

TARIQ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staffs and especially the rooftop restaurant
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. Nothing stood out as better than the other, just an overall great experience in the heart of Madrid. Courteous staff and excellent location. Would recommend to any traveller.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect , walking distance from shops and points of interest. The breakfast is amazing!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice venue, great location
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Dixania Soto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and very close to many points of interest in madrid.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 2 nights in Jun 2025