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Petit Palace Alcalá

4.0 star property

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Photo gallery for Petit Palace Alcalá

Daily buffet breakfast for a fee
Daily buffet breakfast for a fee
Lobby sitting area
Lobby sitting area
Daily buffet breakfast for a fee

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Calle Virgen de los Peligros, 2, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

8.6 out of 10
Excellent
(14 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.2 out of 10
Wonderful
(14 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

8.0 out of 10
Very good
(21 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.8 out of 10
Excellent
(9 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

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About this property

Petit Palace Alcalá

Free use of bicycles, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Petit Palace Alcalá offers 58 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with digital channels.

Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us they can't get enough of the helpful staff at Petit Palace Alcalá. During your stay, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Steps from Casino de Madrid and Sala Alcala 31
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Petit Palace Alcalá offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. Petit Palace Alcalá also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 20 for children

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Petit Palace Alcala Torre Hotel Madrid
Petit Palace Alcala Torre Madrid
Hotel Petit Palace Alcalá Madrid
Petit Palace Alcalá Madrid
Petit Palace Alcalá
Petit Palace Alcalá Hotel Madrid
Hotel Petit Palace Alcalá Torre Madrid
Hotel Petit Palace Alcalá Torre
Petit Palace Alcalá Torre Madrid
Petit Palace Alcalá Torre
Petit Palace Alcalá Hotel
Hotel Petit Palace Alcalá
Petit Palace Alcalá Hotel
Petit Palace Alcalá Madrid
Petit Palace Alcalá Hotel Madrid

Petit Palace Alcalá Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 416 out of 934 reviews
Rating 8 - Good. 341 out of 934 reviews
Rating 6 - Okay. 101 out of 934 reviews
Rating 4 - Poor. 48 out of 934 reviews
Rating 2 - Terrible. 28 out of 934 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
The staff was wonderful and the place was nice.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Claire Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Great location, fabulous breakfast room, great breakfast, excellent sound-proofing.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Really good breakfast, near plaza del sol, good clean room
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Farid

Liked: Cleanliness, amenities, property conditions & facilities
Location perfect - right outside is the metro. Most bus stops are within 5 minutes walk. Next to gran via and walking distance to centre of Madrid. Staff very helpful Clean room Best shower I’ve ever seen at a hotel
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Madrid
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and breakfast.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Rosibert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in Jun 2025
Verified

8/10 Good

Claus

Liked: Cleanliness, amenities, property conditions & facilities
Nice stuff. Good breakfast.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable walk to most attractions. Well-equipped, reasonably clean, and a welcoming atmosphere. The bathroom door design is an interesting choice The staff were all friendly and helpful.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

LEODEGARIO

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room even though the set up was a little weird. Excellent breakfast.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Arilene

Great location and stay.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent value
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Estela

Liked: Cleanliness, staff & service
Excellent location and breakfast.
Stayed 5 nights in May 2023
Verified

10/10 Excellent

Boinael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, excelent location.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Neha

Liked: Cleanliness, amenities, property conditions & facilities
Lovely view, in a very walkable area
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jimena

Liked: Cleanliness, staff & service, property conditions & facilities
The location is amazing and the staff is super friendly
Stayed 6 nights in Sep 2023
Verified

10/10 Excellent

Rodrigo Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff were excellet.
Stayed 5 nights in Sep 2022
Verified

10/10 Excellent

Alian Bermudez

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel for staying in Madrid.
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WONDERFUL hotel all around!!!!
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Piero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property- great location
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Yelyzaveta

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice hotel. Staff is very friendly, very welcoming. Room is spacious, clean. Breakfast is worth to try, everything is super delicious. Hotel located ina great location, walking fistance to all main sightseeing attractions. I would stay there again and of course reccomend it.
Stayed 2 nights in Jul 2025