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Petit Palace Alcalá

4.0 star property

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Photo gallery for Petit Palace Alcalá

Daily buffet breakfast (EUR 20 per person)
Daily buffet breakfast (EUR 20 per person)
Lobby sitting area
Lobby sitting area
Daily buffet breakfast (EUR 20 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Calle Virgen de los Peligros, 2, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza de Santa Ana
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

8.6 out of 10
Excellent
(14 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.4 out of 10
Exceptional
(13 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Triple Room

Triple Room

Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

8.4 out of 10
Very good
(19 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.8 out of 10
Excellent
(9 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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includes taxes & fees
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About this property

Petit Palace Alcalá

Hotel in Madrid, steps from Casino de Madrid
Free use of bicycles, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Petit Palace Alcalá offers 58 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with digital channels.

Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us they can't get enough of the helpful staff at Petit Palace Alcalá. During your stay, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Casino de Madrid and Sala Alcala 31
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Petit Palace Alcalá offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. Petit Palace Alcalá also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 20 for children

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Petit Palace Alcala Torre Hotel Madrid
Petit Palace Alcala Torre Madrid
Hotel Petit Palace Alcalá Madrid
Petit Palace Alcalá Madrid
Petit Palace Alcalá
Petit Palace Alcalá Hotel Madrid
Hotel Petit Palace Alcalá Torre Madrid
Hotel Petit Palace Alcalá Torre
Petit Palace Alcalá Torre Madrid
Petit Palace Alcalá Torre
Petit Palace Alcalá Hotel
Hotel Petit Palace Alcalá
Petit Palace Alcalá Hotel
Petit Palace Alcalá Madrid
Petit Palace Alcalá Hotel Madrid

Petit Palace Alcalá Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 405 out of 916 reviews
Rating 8 - Good. 336 out of 916 reviews
Rating 6 - Okay. 100 out of 916 reviews
Rating 4 - Poor. 48 out of 916 reviews
Rating 2 - Terrible. 27 out of 916 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

LEODEGARIO, Covington

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room even though the set up was a little weird. Excellent breakfast.
Stayed 3 nights in Nov 2025

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is perfectly located for many of Madrid's popular visitor attractions and landmarks and was excellent value for the price. Almost every location, landmark and area we wanted to visit was within a 10-20 minute walk. And the stop for the airport express bus was a leisurely 10 minutes stroll away. Our room was clean and tidy and appeared to have been renovated relatively recently. All the staff were welcoming and very helpful. We had a problem with a broken bed when we arrived, but this was resolved quickly and very much to our satisfaction with the staff going 'above and beyond'! The breakfast room, located on the 5th floor was tastefully decorated and furnished and the floor to ceiling windows provided spectacular views of the architectural splendor of the impressive buildings across the street. The breakfast buffet offered a wide variety of delicious, fresh food to suit all tastes. The breakfast staff were welcoming and kept replenishing all the food options whilst clearing away the tables, so no waiting around. Check in and check out was hassle-free. Only negatives I can think of were that the corridors were in need of a bit of a refresh in terms of decorating. But were all kept clean and tidy. The two elevators are small, with room for max 4 people at a squeeze. But as there are only 12 floors we never had to wait more than a minute or two. Overall I would say this hotel offers excellent value, given its prime location and breakfast room and food on offer
Breakfast room
View from breakfast room
View of hotel front and entrance
Stayed 4 nights in Oct 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Really good breakfast, near plaza del sol, good clean room
Stayed 2 nights in Oct 2025

4/10 Poor

Gracia Maria

Disliked: Cleanliness
The property was too expensive for what it offered. The area is great but the rooms and property is old. They have a great breakfast with beautiful view. The walls are thin and you can hear everything going on outside your room. The cleaning staff was rude in the sense that while they cleaned they didn't mind making extreme noise while cleaning and vacuuming at really early hours, 7am. Guests were coming in at 4am making loud noises after partying and nobody quiet them down.
Stayed 2 nights in Sep 2025

10/10 Excellent

Matisse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Xue

Liked: Cleanliness, staff & service, property conditions & facilities
Break fast
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent value
Stayed 3 nights in Sep 2025

10/10 Excellent

Rosibert, Miami

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in Jun 2025

10/10 Excellent

Alfie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect 10/10

We stayed for one night. It was perfect, had everything we needed, the bed was comfy, the rooms were big, and the shower was the best shower I’ve ever been in! Breakfast was brilliant too with an amazing city view. Definitely going to book again for the winter months when I return to Madrid.
Stayed 1 night in Aug 2025

4/10 Poor

Xiyan, New York

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom and room smelled the entire time of mold toilet waste - clean enough. Convenient location but would never stay there again
Stayed 4 nights in Jul 2025

10/10 Excellent

Yariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Boinael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 3 nights in Jul 2025

10/10 Excellent

Yelyzaveta

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice hotel. Staff is very friendly, very welcoming. Room is spacious, clean. Breakfast is worth to try, everything is super delicious. Hotel located ina great location, walking fistance to all main sightseeing attractions. I would stay there again and of course reccomend it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fernando L.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pettite acogedor y céntrico

Bello hotel en el centro de Madrid. Personal muy atento, hotel acogedor. Delicioso desayuno en terraza cerrada con vista extraordinaria a la ciudad. A pasos de la Gran Vía, iglesias, comercios y entretenimiento.
Stayed 2 nights in Jul 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Yunier, Miami

Stayed 4 nights in Jun 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Neha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely view, in a very walkable area
Stayed 2 nights in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2025

10/10 Excellent

José Emilio Huerta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio del personal. El cuarto algo pequeño pero muy bonito y limpio. El desayuno incluido muy bueno y en el mirador del hotel con una vista increíble. Solo algo de problemas para conectarse al wifi los últimos dias de la estancia.
Foto de alrededores del hotel
Stayed 3 nights in May 2025

8/10 Good

Gerardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente opción todo cerca caminando, excelente atención. Minimos detalles que mejorar en el estado de infraestructura del hotel.
Stayed 2 nights in May 2025

8/10 Good

Kayoko, New York

Travelled with family
Liked: Cleanliness
A cozy hotel in a fantastic location, but not ideal for travelers with heavy luggage or mobility needs—minimal assistance and a very cramped elevator.
Stayed 2 nights in May 2025

10/10 Excellent

RAFAEL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent services
Stayed 2 nights in May 2025

10/10 Excellent

RAFAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio excelente
Stayed 2 nights in May 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location.
Stayed 2 nights in Mar 2025