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Petit Palace Arenal

3.0 star property

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Photo gallery for Petit Palace Arenal

Front of property
A hotel room with a double bed, a desk, a chair, a TV, a bedside table with a lamp, and a trash bin.
Hallway
The entrance to Petit Palais Arénal with a sign above the door and a blue handicap accessibility sign.
A seating area with two sofas and a coffee table, a vase with flowers, and a glass display cabinet.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View in a map
Calle del Arenal, 16, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, San Miguel Market
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Basic Double Room

A hotel room with a bed, a desk with a computer, a mirror, and a door.

Basic Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with two beds, a bedside table with a lamp, a mirror, a TV, a window with curtains, and a small bathroom area.

Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a double bed, a desk, a chair, a TV, a bedside table with a lamp, and a trash bin.

Standard Double Room

8.6 out of 10
Excellent
(40 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.8 out of 10
Excellent
(25 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

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About this property

Petit Palace Arenal

Free use of bicycles, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Petit Palace Arenal offers 68 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with digital channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us they can't get enough of the helpful staff at Petit Palace Arenal. During your stay, you're just a quick walk from Puerta del Sol. Free WiFi in public areas, breakfast (surcharge), and dry cleaning service are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Steps from Joy Madrid and Plaza de las Descalzas
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Petit Palace Arenal offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. Petit Palace Arenal also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 18 for children

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Petit Palace Opera Hotel Madrid
Petit Palace Arenal Hotel
Petit Palace Arenal Hotel Madrid
Petit Palace Arenal Madrid
High Tech Petit Palace Arenal Hotel Madrid
Petit Palace Opera Hotel
Petit Palace Opera Madrid
Petit Palace Opera
Petit Palace Arenal Hotel
Petit Palace Arenal Madrid
Petit Palace Arenal Hotel Madrid

Petit Palace Arenal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 586 out of 1001 reviews
Rating 8 - Good. 305 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and staff was top notch answering our questions and helping us out!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jorge M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, comfortable room and awesome wifi!
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Mehrnoush

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean and the staff were nice
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruben, in the front desk, was very kind and professional. Location is great. Busy area, but able to walk everywhere.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Great stay, really friendly staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and service!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Mehdi

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Very convenient location in Madrid Centro. Rueben from reception was extremely helpful. Will definitely come back
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing locations and many options to eat
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Qiang

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was way beyond expectations
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Alexander

Liked: Cleanliness
Room was comfortable, clean, and small (difficult to get around the bed), outlets to plug phone available only one side of the bed. Very friendly staff and very good breakfast, good location to walk around touristy areas. Would stay there again with adjusted expectations.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kishore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and affordable
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness
Best location in the historic district. Easy walking to popular places like Plaza Mayor, Mercado San Miguel, and Calle Gran. The host can book a guided trip with Julia Travel (the best guides) to Toledo, Segovia, and Avila.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

jose m

Liked: Cleanliness, amenities, property conditions & facilities
As always, excellent service!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

JO ANN

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and walkable to destinations
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jesusa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent staff who went above and beyond what was required.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Yenis

Liked: Cleanliness, amenities, property conditions & facilities
Great location amazing staff
Stayed 3 nights in Jun 2025
Verified

8/10 Good

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming staff and it's ideally located to the major attractions in Madrid
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Mairtin

Liked: Cleanliness, amenities, property conditions & facilities
Scoth, ar fheabhas. Excellent, five stars from us.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the centre of Madrid, could easily walk everywhere and the staff were really nice! Also a really good size room.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Jennifer

Liked: Cleanliness
The staff were super nice and the hotel was a great location (near metro, etc). However I’m not sure I’ve ever stayed in a hotel where the walls were as paper thin - I could hear my neighbors talking late at night and at 4:30 AM as well. VERY frustrating.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Dimary

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jens

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Kassandra

Liked: Cleanliness, staff & service, amenities
Very friendly staff and super convenient location, almost everything shops/restaurants and tourist attractions were within walking distance
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Mayra

Liked: Cleanliness, amenities
Excellent location. Room was adequate and breakfast was good.
Stayed 2 nights in May 2025