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Room Mate Macarena, Madrid Gran Vía

3.0 star property

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Photo gallery for Room Mate Macarena, Madrid Gran Vía

Seasonal outdoor pool, open 10:30 AM to 6:30 PM, pool umbrellas
Daily buffet breakfast for a fee
Suite (Gran Via view)
Triple Room
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Bar
  • Housekeeping

Explore the area

View in a map
Gran Vía 43, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Plaza de España - Princesa
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.2 out of 10
Wonderful
(105 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room (Exterior)

Standard Room (Exterior)

Standard Room (Exterior)

9.4 out of 10
Exceptional
(67 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (View)

Standard Room (View)

Standard Room (View)

9.2 out of 10
Wonderful
(60 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room Single Use

Standard Double Room Single Use

Standard Double Room Single Use

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 1
  • 2 Single Beds OR 1 King Bed

View all photos for Basic Room

Minibar, in-room safe, desk, laptop workspace

Basic Room

9.2 out of 10
Wonderful
(52 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room

Triple Room

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Via view)

Junior Suite (Gran Via view)

Junior Suite (Gran Via view)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Gran Via view)

Suite (Gran Via view)

Suite (Gran Via view)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Room Mate Macarena, Madrid Gran Vía

Along with a poolside bar, this smoke-free hotel has a seasonal outdoor pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Room Mate Macarena, Madrid Gran Vía offers 130 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool.

Our customers tell us they can't get enough of the helpful staff at Room Mate Macarena, Madrid Gran Vía. During your stay, you'll be connected to a shopping center, and just a quick walk from Gran Via. Features include free WiFi in public areas, plus a poolside bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on site, a concierge, and tour or ticket assistance
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Steps from Gran Via and 7 minutes by foot from Puerta del Sol
As a guest of Room Mate Macarena, Madrid Gran Vía, you'll find a seasonal outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the pool bar. Room Mate Macarena, Madrid Gran Vía also features concierge services, a front-desk safe, and pool umbrellas.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 19.95 for adults and EUR 19.95 for children
  • A poolside bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Built in 1946
  • Eco-friendly cleaning products used
  • Lifeguards
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests traveling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilograms) and must be at least 1 year old. Full details will be provided by the hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.95 for adults and EUR 19.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 10 and close September 30.
  • Pool access available from 10:30 AM to 6:30 PM.

Property is also known as

Room Mate Rex
Room Mate Rex Gran Vía
Room Mate Macarena Gran Vía
Room Mate Macarena, Madrid Gran Vía Hotel
Room Mate Macarena, Madrid Gran Vía Madrid
Room Mate Macarena, Madrid Gran Vía Hotel Madrid

Room Mate Macarena, Madrid Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1118 out of 1534 reviews
Rating 8 - Good. 307 out of 1534 reviews
Rating 6 - Okay. 85 out of 1534 reviews
Rating 4 - Poor. 12 out of 1534 reviews
Rating 2 - Terrible. 12 out of 1534 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Great Staff. Friendly. My room was spacious. Clean. Modern.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sahanaz Akter

Stayed 7 nights in Jan 2026

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, staff was really helpful, respectful and nice. Great terrace and good views. Everything was really clean as well. Would definitely stay here again!
Stayed 3 nights in Jan 2026

10/10 Excellent

adrian

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Allysyn Ann

Stayed 6 nights in Jan 2026

8/10 Good

RoseMarie Louise

Liked: Cleanliness
The room was good and the hotel itself was in a central location on the Gran Via. Plenty to see and do nearby. Easy transport options. When we arrived to the hotel, the room wasn't ready and we couldnt checkin until 30minutes after checkin. The first morning there was no hot water, this was fixed and not an issue for the remaining days of the holiday and we were offered free breakfast for one of the days. The room was clean and had what we needed. Except would be good to have a bathroom door or curtain - the shower door is see through glass and only frosted for the toilet...
Stayed 3 nights in Jan 2026

8/10 Good

Patricia Medina

Liked: Cleanliness, staff & service, property conditions & facilities
Very good spot
Stayed 7 nights in Dec 2025

10/10 Excellent

Victor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in Jan 2026

8/10 Good

Shadi

Stayed 3 nights in Jan 2026

8/10 Good

Jenelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Jan 2026

10/10 Excellent

abdullah

The room was
Stayed 7 nights in Jan 2026

6/10 Okay

Charlotte

Travelled with family
The pictures a bit deceptive
Stayed 2 nights in Jan 2026

10/10 Excellent

Melissa

Stayed 6 nights in Dec 2025

10/10 Excellent

Felix, Kissimmee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable. Staff was friendly, and the breakfast was good.
Stayed 5 nights in Dec 2025

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amé todo, desde el location hasta el servicio
Stayed 2 nights in Jan 2026

10/10 Excellent

Neptali

Stayed 1 night in Jan 2026

10/10 Excellent

Graham

Stayed 4 nights in Dec 2025

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was amazing and the bedroom area cozy
Stayed 6 nights in Jan 2026

10/10 Excellent

Annet, Homestead

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and great area!!
Stayed 6 nights in Nov 2025

10/10 Excellent

Loretta

Stayed 4 nights in Jan 2026

10/10 Excellent

s michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location was excellent.
Stayed 3 nights in Dec 2025

10/10 Excellent

Osniel

Stayed 1 night in Jan 2026

10/10 Excellent

Shoaib

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clunky start to our stay with issues with our first room which had issues with main door and alignment of mini mini fridge and so upgraded to another which later also had issues with heating but problem also resolved on the night. Excellent professional service from Carla and Miguel who sorted out all the issues and were kind to offer us the upgrade and complimentary breakfast. Hotel location is fantastic and rooms are nice and cosy.
Stayed 2 nights in Dec 2025

10/10 Excellent

Danay

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location if you’re looking to be in the center of it all. The rooftop bar is a great place to relax. After a long day of sightseeing. It has great bites as well.. The staff is very helpful and friendly.
Stayed 9 nights in Nov 2025

10/10 Excellent

Maria

Stayed 2 nights in Dec 2025