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Room Mate Macarena, Madrid Gran Vía

3.0 star property

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Photo gallery for Room Mate Macarena, Madrid Gran Vía

Rooftop terrace
Standard Room (Exterior)
Rooftop terrace
Rooftop terrace
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Gran Vía 43, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪7 min walk‬
  • Plaza Mayor
    ‪9 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Basic Room

Minibar, in-room safe, desk, laptop workspace

Basic Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room Single Use

Standard Double Room Single Use

Standard Double Room Single Use

  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Room (Exterior)

Minibar, in-room safe, desk, laptop workspace

Standard Room (Exterior)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (View)

Minibar, in-room safe, desk, laptop workspace

Standard Room (View)

  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Gran Via view)

  • Sleeps 2
  • 1 King Bed

Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite (Gran Via view)

  • Sleeps 2
  • 1 King Bed

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About this property

Room Mate Macarena, Madrid Gran Vía

Central hotel with a seasonal outdoor pool connected to a shopping center in Madrid
Along with a poolside bar, this smoke-free hotel has a seasonal outdoor pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Room Mate Macarena - Gran Vía offers 130 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool.

Our customers tell us they can't get enough of the helpful staff at Room Mate Macarena - Gran Vía. During your stay, you'll be connected to a shopping center, and just a quick walk from Gran Via. Features include free WiFi in public areas, plus a poolside bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on site, a concierge, and tour or ticket assistance
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Steps from Gran Via and 7 minutes by foot from Puerta del Sol
As a guest of Room Mate Macarena - Gran Vía, you'll find a seasonal outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the pool bar. Room Mate Macarena - Gran Vía also features concierge services, a front-desk safe, and pool umbrellas. A complete renovation of Room Mate Macarena - Gran Vía was completed in December 2019.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 19.95 for adults and EUR 19.95 for children
  • A poolside bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests traveling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilograms) and must be at least 1 year old. Full details will be provided by the hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.95 for adults and EUR 19.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 10 and close September 30.
  • Pool access available from 10:30 AM to 6:30 PM.

Property is also known as

Room Mate Rex
Room Mate Rex Gran Vía
Room Mate Macarena Gran Vía
Room Mate Macarena, Madrid Gran Vía Hotel
Room Mate Macarena, Madrid Gran Vía Madrid
Room Mate Macarena, Madrid Gran Vía Hotel Madrid

Room Mate Macarena, Madrid Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 794 out of 1064 reviews
Rating 8 - Good. 205 out of 1064 reviews
Rating 6 - Okay. 50 out of 1064 reviews
Rating 4 - Poor. 5 out of 1064 reviews
Rating 2 - Terrible. 10 out of 1064 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel, Hollywood

Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Lyan

Stayed 2 nights in Jan 2025

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 6 nights in Nov 2024

6/10 Okay

Rex

Liked: Staff & service
Disliked: Property conditions & facilities
great location but... hotel is under construction
Stayed 2 nights in Jan 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
It is very well located, and staff is very friendly
Stayed 4 nights in Jan 2025

10/10 Excellent

Andrés

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 4 nights in Jan 2025

6/10 Okay

Julio

Stayed 3 nights in Jan 2025

10/10 Excellent

Alon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel and value for money. Excellent breakfast, good service, nice room, central and with a cool vibe.
Stayed 2 nights in Dec 2024

10/10 Excellent

Naomi

Stayed 3 nights in Jan 2025

10/10 Excellent

Abdulrazaq

Stayed 5 nights in Jan 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service
Esta bien el hotel, pero de todos los roommates de la cadena que he estado es el que menos me ha gustado. La habitación cómoda pero con detalles a mejorar como los sonidos que hacen las luces detrás de las camas, la incómoda ubicación de la tv y de la calefacción que para que caliente el cuarto hay que abrir la cortina que divide el cuarto del baño. No tiene mucho sentido. El servicio de comida es muy malo deberían cambiar la empresa encargada del servicio. El staff muy amable y servicial. Y la ubicación excelente!!!
Stayed 6 nights in Jan 2025

10/10 Excellent

Isaac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room Mate Macarena was an amazing hotel. Abit confusing to find the entrance as its a small doorway next to Urban Outfitters. However it did NOT disappoint. Central location in the heart of Madrid and iconic landmarks and plazas. Breakfast had alot of variety and the views in the rooftop. Couldnt have picked a better hotel. Only thing i would recommend is just an air freshner in the bathroom. But I will recommend this hotel to anyone and everyone and when I visit Madrid again, I will be staying at Room Mate Macarena

6/10 Okay

Yira

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Yovani

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Joel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel
Stayed 8 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Rolando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So good
Stayed 6 nights in Dec 2024

6/10 Okay

EDGAR

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Marylin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Hossein

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and comfortable rooms.
Stayed 3 nights in Dec 2024

10/10 Excellent

Celeste

Liked: Cleanliness
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, clean and convenient!
Stayed 1 night in Dec 2024

8/10 Good

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si tuviera que quejarme sería que la habitación es muy obscura.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carol

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place 👍
Stayed 1 night in Dec 2024