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Room Mate Macarena, Madrid Gran Vía

3.0 star property

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Photo gallery for Room Mate Macarena, Madrid Gran Vía

Seasonal outdoor pool, open 10:30 AM to 6:30 PM, pool umbrellas
Daily buffet breakfast (EUR 19.95 per person)
Reception
Suite (Gran Via view)
Triple Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Bar
  • Housekeeping

Explore the area

View in a map
Gran Vía 43, Madrid, 28013
  • Place, Plaza de Callao
    ‪1 min walk‬
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(104 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room (Exterior)

Standard Room (Exterior)

Standard Room (Exterior)

9.6 out of 10
Exceptional
(64 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (View)

Standard Room (View)

Standard Room (View)

9.2 out of 10
Wonderful
(57 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room Single Use

Standard Double Room Single Use

Standard Double Room Single Use

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 1
  • 2 Single Beds OR 1 King Bed

View all photos for Basic Room

Minibar, in-room safe, desk, laptop workspace

Basic Room

9.2 out of 10
Wonderful
(49 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room

Triple Room

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Via view)

Junior Suite (Gran Via view)

Junior Suite (Gran Via view)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Gran Via view)

Suite (Gran Via view)

Suite (Gran Via view)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
Hotel Emperador
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 2,026 reviews
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About this property

Room Mate Macarena, Madrid Gran Vía

Along with a poolside bar, this smoke-free hotel has a seasonal outdoor pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Room Mate Macarena, Madrid Gran Vía offers 130 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool.

Our customers tell us they can't get enough of the helpful staff at Room Mate Macarena, Madrid Gran Vía. During your stay, you'll be connected to a shopping center, and just a quick walk from Gran Via. Features include free WiFi in public areas, plus a poolside bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on site, a concierge, and tour or ticket assistance
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Steps from Gran Via and 7 minutes by foot from Puerta del Sol
As a guest of Room Mate Macarena, Madrid Gran Vía, you'll find a seasonal outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the pool bar. Room Mate Macarena, Madrid Gran Vía also features concierge services, a front-desk safe, and pool umbrellas.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 19.95 for adults and EUR 19.95 for children
  • A poolside bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Built in 1946
  • Eco-friendly cleaning products used
  • Lifeguards
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests traveling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilograms) and must be at least 1 year old. Full details will be provided by the hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.95 for adults and EUR 19.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 10 and close September 30.
  • Pool access available from 10:30 AM to 6:30 PM.

Property is also known as

Room Mate Rex
Room Mate Rex Gran Vía
Room Mate Macarena Gran Vía
Room Mate Macarena, Madrid Gran Vía Hotel
Room Mate Macarena, Madrid Gran Vía Madrid
Room Mate Macarena, Madrid Gran Vía Hotel Madrid

Room Mate Macarena, Madrid Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1076 out of 1474 reviews
Rating 8 - Good. 301 out of 1474 reviews
Rating 6 - Okay. 76 out of 1474 reviews
Rating 4 - Poor. 10 out of 1474 reviews
Rating 2 - Terrible. 11 out of 1474 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Obed F

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast and location. Nice people!
Stayed 1 night in Dec 2025

10/10 Excellent

Winnie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great.
Stayed 1 night in Dec 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities
Perfect location Excellent beds Delicious breakfast
Stayed 1 night in Dec 2025

8/10 Good

Thomas, Bethlehem

Liked: Cleanliness, staff & service, property conditions & facilities
The woman at the desk just didn’t seem to want to be bothered to help me get a document printed
Stayed 2 nights in Dec 2025

10/10 Excellent

Luis Damian Alvarez

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 7 nights in Nov 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities
everything was great
Stayed 2 nights in Dec 2025

8/10 Good

Molly

Travelled with family
Liked: Cleanliness, staff & service
Beautiful spaces, friendly and helpful concierge.
Stayed 1 night in Dec 2025

10/10 Excellent

JUAN

Liked: Cleanliness, property conditions & facilities
Clean room, wonderful staff very convenient located
Stayed 3 nights in Nov 2025

10/10 Excellent

Sheilla

Liked: Cleanliness, staff & service, property conditions & facilities
Gteat
Stayed 5 nights in Oct 2025

6/10 Okay

Paul, Exmouth

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice central hotel , Breakfast good , only complaint was rooms not insulated from noise. Can hear rooms above walking & cleaners talking early morning . Staff very friendly & helpful
Stayed 3 nights in Nov 2025

6/10 Okay

Wei

Travelled with family
Liked: Cleanliness
員工很友好，地理位置非常便利，只是厕所和冲凉的地方设计很不方便，而且又没有擦脸纸巾
Stayed 1 night in Nov 2025

6/10 Okay

Irene

Stayed 1 night in Nov 2025

10/10 Excellent

MARIO

Travelled with group
Liked: Cleanliness, property conditions & facilities
atencion espectacular , limpieza, centrico .. estuvimos encantados
Stayed 2 nights in Nov 2025

10/10 Excellent

Adam Donald

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Very friendly and helpful staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Javier

Stayed 2 nights in Nov 2025

10/10 Excellent

XiaoQian

Stayed 4 nights in Nov 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Walking distance to the best locations in Madrid.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, easy to Get around to major tourist attractions,
Stayed 7 nights in Nov 2025

10/10 Excellent

Michael, Montreal

Stayed 3 nights in Nov 2025

10/10 Excellent

OSAMA

Liked: Cleanliness, staff & service, room comfort
Very good stuff and premium loca
Stayed 2 nights in Nov 2025

10/10 Excellent

JOSUE

Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 1 night in Nov 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a centrally located hotel with comfortable rooms and good breakfast. It is very close to La Gran Via and it's shops. I had a good time here.
Stayed 3 nights in Nov 2025

10/10 Excellent

Gisandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast menu is good variety and delicious
Stayed 2 nights in Nov 2025

10/10 Excellent

Ruby, vega baja

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great and friendly staff distance walking for the gran via and attractions
Stayed 2 nights in Nov 2025

10/10 Excellent

Natalie

Stayed 1 night in Nov 2025