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Room Mate Macarena, Madrid Gran Vía

3.0 star property

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Photo gallery for Room Mate Macarena, Madrid Gran Vía

Relax on the rooftop terrace with a panoramic view of the city, surrounded by lounge chairs and a small table.
Relax in this stylish room with a large bed, two nightstands, and a city view.
Enjoy panoramic views of the city skyline from this rooftop terrace, featuring comfortable seating areas and a variety of seating options.
Enjoy dining in this stylish space with tables and chairs arranged for guests, surrounded by decorative panels and columns.
Experience the unique blend of modern design and urban views in our reception area, featuring a curved reception desk, green wall, and expansive city views.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Gran Vía 43, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪6 min walk‬
  • Plaza Mayor
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Basic Room

Relax in a stylish room with a large bed, television, and window with curtains.

Basic Room

9.4 out of 10
Exceptional
(42 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Two single beds with matching headboards and decorative pillows, set against a unique geometric-patterned wall and central light fixture.

Standard Room

9.0 out of 10
Wonderful
(93 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room Single Use

Relax in a spacious room with a large bed, a comfortable seating area, and a balcony view.

Standard Double Room Single Use

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Room (Exterior)

Standard Room (Exterior)

Standard Room (Exterior)

9.6 out of 10
Exceptional
(55 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (View)

Relax in a stylish room with a large bed, geometric-patterned headboard, and city views through large windows.

Standard Room (View)

9.4 out of 10
Exceptional
(39 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Gran Via view)

Suite (Gran Via view)

Suite (Gran Via view)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room

Triple Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Via view)

Junior Suite (Gran Via view)

Junior Suite (Gran Via view)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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4.6 out of 5, Wonderful, (1005)
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About this property

Room Mate Macarena, Madrid Gran Vía

Central hotel with a seasonal outdoor pool connected to a shopping center in Madrid
Along with a poolside bar, this smoke-free hotel has a seasonal outdoor pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Room Mate Macarena, Madrid Gran Vía offers 130 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool.

Our customers tell us they can't get enough of the helpful staff at Room Mate Macarena, Madrid Gran Vía. During your stay, you'll be connected to a shopping center, and just a quick walk from Gran Via. Features include free WiFi in public areas, plus a poolside bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on site, a concierge, and tour or ticket assistance
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Steps from Gran Via and 7 minutes by foot from Puerta del Sol
As a guest of Room Mate Macarena, Madrid Gran Vía, you'll find a seasonal outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the pool bar. Room Mate Macarena, Madrid Gran Vía also features concierge services, a front-desk safe, and pool umbrellas. A complete renovation of Room Mate Macarena, Madrid Gran Vía was completed in December 2019.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 19.95 for adults and EUR 19.95 for children
  • A poolside bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Built in 1946
  • Eco-friendly cleaning products used
  • Lifeguards
  • Living plant wall
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests traveling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilograms) and must be at least 1 year old. Full details will be provided by the hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.95 for adults and EUR 19.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 10 and close September 30.
  • Pool access available from 10:30 AM to 6:30 PM.

Property is also known as

Room Mate Rex
Room Mate Rex Gran Vía
Room Mate Macarena Gran Vía
Room Mate Macarena, Madrid Gran Vía Hotel
Room Mate Macarena, Madrid Gran Vía Madrid
Room Mate Macarena, Madrid Gran Vía Hotel Madrid

Room Mate Macarena, Madrid Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 842 out of 1148 reviews
Rating 8 - Good. 232 out of 1148 reviews
Rating 6 - Okay. 58 out of 1148 reviews
Rating 4 - Poor. 6 out of 1148 reviews
Rating 2 - Terrible. 10 out of 1148 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the Gran Via and accessible transportation all around.
Stayed 3 nights in May 2025

10/10 Excellent

Anibal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localización. El staff es muy amable.
Stayed 2 nights in May 2025

8/10 Good

Wolfgang, Wesley Chapel

Travelled with partner
Liked: Amenities
The hotel is an affordable hotel in a very central location. Many things in walking distance, including the Royal palace. Good restaurants, fashion stores, name it. It feels like 5th Avenue
Stayed 3 nights in Apr 2025

10/10 Excellent

Rita

Stayed 14 nights in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great. Location, nice room
Stayed 4 nights in Apr 2025

8/10 Good

Didier

Stayed 2 nights in Apr 2025

6/10 Okay

Nicole

Travelled with group
Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, Location, Location

Pros: Excellent location, right on Gran via. Easily walkable to sights. Lots of food options nearby and there are starbucks everywhere. Food market is less than .5 miles. The staff are friendly. My husband and I even got 2 free tickets to the palace. Room is big enough for two and I like that there are a lot of drawers. Cons: The room is kinda dark. The shower has a great rain shower, but there was a drainage issue. The shower floor seems to slope away from the drain creating a puddle of water. The doors to the shower and toilet are made of glass. It’s okay if you’re a couple, but not when you’re with family or friends. Overall, it was a great stay in Madrid.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De muy buena ubicación si quieres estar en plena gran vía ya que todo está a distancias cortas para poder caminar. Los cuartos de buen tamaño y muy modernos. Las chicas de recepción super atentas y de buena actitud

10/10 Excellent

Brendy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Right at the center on Gran Via and close to the Metro
Stayed 2 nights in Apr 2025

10/10 Excellent

Sebastian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is located in literally the heart of the city, at least from the touristic POV. Although the entrance might give you the wrong impression, the hotel is beautiful, cozy and quiet rooms with all the expected ammenities, it has a nice little terrace, the staff is extremely kind and helpful. It's worth every cent, we've stayed at the Hyatt also in Gran Via and the Riu and this place is BY FAR way better. Looking forward to be back.
Stayed 8 nights in Apr 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Gran Via
Stayed 1 night in Apr 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Dawn F

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 3 nights in Mar 2025

8/10 Good

Andriy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, but frankly it was quite busy and noisy. Pool was closed, which was something I didn't expect. The entrance to the hotel is almost hidden, reception is on the 9th floor, which was a bit odd to me, but overall the place was nice and welcoming.
Stayed 5 nights in Apr 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with friendly staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was comfortable and clean, staff was amazing.
Stayed 6 nights in Apr 2025

10/10 Excellent

ISRAEL VARGAS

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel to stay in downtown. Centric to everything! I stayed for 6 days and I never took any bus or subway, everything’s steps away from the hotel. Breakfast yummy, staff friendly and accommodating. Clean, clean and clean I highly recommend this place.
Stayed 4 nights in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Katerina

Stayed 1 night in Apr 2025

10/10 Excellent

Erick

Stayed 7 nights in Mar 2025

10/10 Excellent

Ehud

Stayed 7 nights in Apr 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Location and staff
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente valor un espacio perfecto para que ellos que buscan espacios modernos con alto diseño y divertidos. Habitaciones que me quedé a pesar de qué es pequeña tiene todo lo necesario está súper bonita y bien diseñada. Nunca me había quedado en esta cadena anteriormente pero al conocerla me parece fenomenal. El desayuno está muy completo y tiene una vista súper bonita de los Techos y la montana. Al bajar estas en el centro de la Gran Vía que puedes caminar al restaurante café y tienda
Stayed 1 night in Apr 2025