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Aparthotel

SmartRental Collection Gran Via Centric

4.0 star property
VIP Access

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Photo gallery for SmartRental Collection Gran Via Centric

Terrace/patio
Fridge, microwave, stovetop, coffee/tea maker
Flat-screen TV
Daily buffet breakfast (EUR 20 per person)
Apartment, 2 Bedrooms, Terrace (1 person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Gran vía 42, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Place, Royal Palace of Madrid
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio (2 people)

Premium bedding, in-room safe, individually decorated

Studio (2 people)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Terrace (2 person)

Premium bedding, in-room safe, individually decorated

Studio, Terrace (2 person)

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom (2 people)

Premium bedding, in-room safe, individually decorated

Apartment, 1 Bedroom (2 people)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (4 people)

Premium bedding, in-room safe, individually decorated

Apartment, 2 Bedrooms (4 people)

  • 67 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Terrace (4 people)

Premium bedding, in-room safe, individually decorated

Apartment, 2 Bedrooms, Terrace (4 people)

  • 67 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Studio (2 people)

Standard Studio (2 people)

Standard Studio (2 people)

  • Sleeps 2
  • 1 Queen Bed

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About this property

SmartRental Collection Gran Via Centric

Apartment with kitchen, steps from Gran Via
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a rooftop terrace, concierge services, and laundry facilities. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and premium bedding. Housekeeping is available on request.
SmartRental Collection Gran Via Centric offers 55 air-conditioned accommodations with washers/dryers and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

SmartRental Collection Gran Via Centric's great location gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. Features include free WiFi in public areas, plus a restaurant and a bar. This upscale aparthotel has 55 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a flat-screen TV
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the overall condition of the property
  • Steps from Gran Via and 9 minutes by foot from Plaza Mayor
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly SmartRental Collection Gran Via Centric.

This 4-star Madrid aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Ella Sky Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 36 per day)
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • Baby bath
  • Free cot
  • Highchair

Restaurants on site

  • Ella Sky Bar

Kitchen

  • Coffee/tea maker
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping on request
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 55 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under the age of 18 must be accompanied by an adult. Parents or legal guardians must provide proof of this relationship in order to check-in. Other adults traveling with children must present a notarized permission document from a parent or guardian with supporting photo ID.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: EUR 36 per day(328 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
SmartRental Collection Gran Via Centric offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 5:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

SmartRental Collection Centric Apartment
SmartRental Collection Centric
Apartment SmartRental Collection Madrid Centric Madrid
Madrid SmartRental Collection Madrid Centric Apartment
Apartment SmartRental Collection Madrid Centric
SmartRental Collection Madrid Centric Madrid
SmartRental Collection Madrid Centric Apartment
GV Centric
Smartrental Collection Centric
Gran Via Centric
SmartRental Collection Gran Via Centric Madrid
SmartRental Collection Gran Via Centric Aparthotel
SmartRental Collection Gran Via Centric Aparthotel Madrid

SmartRental Collection Gran Via Centric Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1007 reviews
Rating 8 - Good. 208 out of 1007 reviews
Rating 6 - Okay. 50 out of 1007 reviews
Rating 4 - Poor. 16 out of 1007 reviews
Rating 2 - Terrible. 18 out of 1007 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El hotel está en la via principal tienes las tiendas para shopping excelente servicio
Stayed 2 nights in Sep 2025

10/10 Excellent

Mireille

Liked: Cleanliness, room comfort
Excelente ubicación Apartamento de dos dormitorio con todas las comodidades
Stayed 1 night in Sep 2025

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice apartment and great service from reception staff, specially the brazilian GUSTAVO. Very nice rooftop with great drinks and view.
Stayed 5 nights in Aug 2025

10/10 Excellent

Dalbir

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 2 nights in Aug 2025

8/10 Good

Valerie

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely 1 bed apartment for 10 days, immaculate, clean and great service from the friendly reception desk. Right next to Callao station and central to everywhere. Only criticism was we thought the sky bar would be open all day for guests to use and chill and read and somewhere to escape to. Other than that, it was a fantastic place!
Reception
Bedroom
Kitchen
Lounge
Stayed 10 nights in Aug 2025

8/10 Good

Marjorie Lucky

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to shops and walking distance to Sol , Callao and Gran Via. Dryer option for washer dryer wasn’t working which I wasn’t informed prior to booking. I was staying in a different hotel prior and one of the reason why I transferred to Smartrental is d/t the availability of washer dryer since I need clean clothes prior to my trip to Paris and Rome.
Stayed 3 nights in Aug 2025

10/10 Excellent

Zuleika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed twice in this property and would definitely come back! The location is amazing, the rooms are clean and comfortable, and the staff is very friendly!
Stayed 2 nights in Aug 2025

10/10 Excellent

meher

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff super helpful in helping with storage of baggage and navigating the city with a baby.
Stayed 3 nights in Aug 2025

8/10 Good

Daniela

Liked: Cleanliness, property conditions & facilities
This stay was all about location—right in the heart of Gran Vía, with everything you need close by, including a grocery store. The apartment had a well-equipped kitchen and even included a small pack of detergent for laundry, which was a nice touch. The rooftop bar offered stunning views of the city and was a great place to unwind. Staff was generally friendly, though a bit more attentiveness would’ve made the experience even better. One thing to note is that at night, there were quite a few people sleeping on the street nearby, which made the area feel a bit less safe—though this is not uncommon in the downtown areas of major cities. Overall, a very convenient and enjoyable place to stay—would recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Madrid Family Break

Very clean, comfortable and spacious accommodation. Two bedroom with two shower rooms, living room and kitchen. Close to all shopping, restaurants and much, much more. Hotel was in the heart of everything. Easy online check in and great well mannered staff at reception day and night. Thank you for the pleasant and wonderful stay. ps. Thank you for my sons surprise birthday 🎂
Stayed 3 nights in Jul 2025

2/10 Terrible

Lisa

Property was ok and staff very friendly at check in. However, in the two bedroom we rented for our family for one night, both showers didn’t work and we had to leave to catch a long flight without showers. Front desk person was alone and no one seemed available to solve the problem. We have not heard from the property about compensation despite a follow up email. Would not stay here again. Had greet luck with our other accommodations-Roommate Alba and Sofitel
Stayed 1 night in Jul 2025

10/10 Excellent

Caridad

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Harry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great, close to most attractions within walkable distance.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rolando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time, the hotel is very well located. the staff was very cordial and helpful, and the apartment was as advertised. The place was clean, and it was well equipped. The surroundings were a bit noisy but nothing too grave.
Stayed 11 nights in Jul 2025

8/10 Good

Luciana

Travelled with family
Liked: Property conditions & facilities
Location is excellent is on the middle of everything .you can walk easy to a lot of attraction . But the hotel need improve on the so fi connection that was horrible and also on improve the staff for clean the rooms . We had a not so good experience. The staff take almost all day to come and clean. But besides this 2 points that I believe need improve the hotel is very good and location is excellent .
Stayed 4 nights in Jul 2025

10/10 Excellent

Diana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 5 nights in Jul 2025

10/10 Excellent

Jagan, Redmond

Stayed 3 nights in Jul 2025

6/10 Okay

James

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great location, comfortable room. WiFi was patchy and the walls blocked very little noise from the busy street below.
Stayed 5 nights in Jul 2025

10/10 Excellent

Vishal

Liked: Cleanliness, amenities, property conditions & facilities
Greta location Friendly staff Safe and easy accessibility to major attractions
Stayed 1 night in Jun 2025

10/10 Excellent

Vishal

Travelled with family
Liked: Cleanliness, room comfort
Great location , middle of hustling bustling Gran Via Close to metro A lot of restaurants and shopping area around Safe , a lot of night life Very good shower Good WiFi Nice comfy beds They do have rooftop restaurant(didn’t try that) Friendly staff Definitely recommend .
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Meilleur point = Bien situé et facile de se promener partout. Points à améliorer La propreté et la qualité des équipements laissaient à désirer. Très bruyant et l’air climatisée ne fonctionnait pas.
Stayed 3 nights in Jun 2025

8/10 Good

Silvia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Place is clean and very well located near attractions and metro. The staff is extremely nice. Sofa bed is not the most comfortable for adults.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anup

Business traveller
Liked: Cleanliness, room comfort

Great location. Value for money

Very well located. Full fledged room with washing machine and kitchen. Daily room service. Very helpful staff. Two minor issues, noise level is high, and elevtors are always in demand.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jori

Travelled with family
Liked: Amenities
Spacious and chic 2 bedroom and wonderful dining area and rooftop lounge with 360 views of city. And wonderful service. Hallways musty and hallway carpets stained but those are small things in scheme.
Stayed 4 nights in Jun 2025