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TOC Hostel and Suites Madrid

2.0 star property

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Photo gallery for TOC Hostel and Suites Madrid

Reception
Staircase
Reception
Lounge
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Plaza Celenque 3-5, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Double Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Triple Room

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Family Room

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for 1 bed at mixed dormitory of 8 people, private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 bed at mixed dormitory of 8 people, private bathroom

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for 1 bed at mixed dormitory of 6 people, private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 bed at mixed dormitory of 6 people, private bathroom

8.8 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for 1 Bed at mixed dormitory for 4 people with private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 Bed at mixed dormitory for 4 people with private bathroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for 1 bed in shared dormitory for 4 people, exterior bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 bed in shared dormitory for 4 people, exterior bathroom

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for 1 Bed in shared dormitory for 6 people with exterior barthroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 Bed in shared dormitory for 6 people with exterior barthroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for 1 Bed in dormitory for women, 6 people, private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 Bed in dormitory for women, 6 people, private bathroom

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for 1 Bed in dormitory for women, 8 people, private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 Bed in dormitory for women, 8 people, private bathroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

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  • Air conditioning
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  • Housekeeping
4.4 out of 5, Excellent, 260 reviews
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includes taxes & fees
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room00 Gran Vía Hostel

About this property

TOC Hostel and Suites Madrid

Hostel with a bar, 3-minute walk to Puerta del Sol
A bar/lounge, a snack bar/deli, and a microwave in a common area are available at this smoke-free hostel. WiFi in public areas is free. Other amenities include a refrigerator in a common area, concierge services, and laundry facilities.
TOC Hostel and Suites Madrid offers 55 accommodations with air conditioning. Televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

TOC Hostel and Suites Madrid's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. You'll find features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Puerta del Sol and 5 minutes by foot from Plaza Mayor
  • Airport shuttle service available for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A library, a vending machine, and an arcade/game room are also featured at TOC Hostel and Suites Madrid.

This Madrid hostel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 11:00 AM.
Onsite venue - bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 25 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 11 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 11 per person
  • Airport shuttle fee: EUR 30 per vehicle (maximum occupancy 4)
  • Nearby parking fee: EUR 25 per day(656 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
TOC Hostel and Suites Madrid offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

TOC Hostel Madrid
TOC Hostel
TOC Madrid
TOC Hostel Suites Madrid
TOC Hostel and Suites Madrid Madrid
TOC Hostel and Suites Madrid Hostel/Backpacker accommodation

Reviews

TOC Hostel and Suites Madrid Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 528 out of 807 reviews
Rating 8 - Good. 203 out of 807 reviews
Rating 6 - Okay. 44 out of 807 reviews
Rating 4 - Poor. 21 out of 807 reviews
Rating 2 - Terrible. 11 out of 807 reviews

Reviews

10/10 Excellent

Ivonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel que pudimos tener. Excelente ubicación, servicio, comodidad, cerca de todas las áreas turísticas y muy buenas opciones gastronómicas. Sin duda, volveríamos.
Stayed 5 nights in Sep 2025

10/10 Excellent

Sara liz

Stayed 4 nights in Sep 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
My room was excellent, comfortable and clean and in a busy, but safe area. I didnt hear any noise from my room. Excellent value all round!
Stayed 1 night in Aug 2025

8/10 Good

Yves Fernando

Stayed 1 night in Aug 2025

6/10 Okay

Yu Hsien

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location close to everything. Clean and friendly staff.
Stayed 3 nights in Jun 2025

2/10 Terrible

mina

Liked: Amenities
Disliked: Property conditions & facilities
Not good stuff
Stayed 2 nights in Jul 2025

10/10 Excellent

mina

Liked: Cleanliness, amenities, property conditions & facilities
Very good place
Stayed 2 nights in Jun 2025

8/10 Good

Heather

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe, convenient, air conditioned, and comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Andres

Stayed 3 nights in Jun 2025

10/10 Excellent

Philippe

Liked: Staff & service
Stayed 2 nights in Jun 2025

8/10 Good

David, cumming

Good
Stayed 1 night in May 2025

10/10 Excellent

Andres

Stayed 1 night in May 2025

8/10 Good

Elizabeth K

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the middle of the most touristy area of Madrid so a bit loud but easily able to walk to so many famous places. Reception was great, they gave me a free towel which you usually pay to rent (since check in was overwhelmingly long on sunday). Great wi-fi signal. The showers don’t lock in the dorms and there’s not really a place to change except the tiny bathroom or awkwardly in the shower stall in a mixed room. Locks are not provided for lockers. There’s two coffee machines in the lounge. One where you can see a payment machine, the other has none but you still need to pay 2 euros (not sure who you would go to for that though. A staff member let me know but they are not always around.) It was my first time in a hotel but overall not a bad experience.
Stayed 3 nights in May 2025

10/10 Excellent

Fuhan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Madrid. Clean and spacious room for family suites
Stayed 2 nights in May 2025

8/10 Good

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect for my needs as a solo tourist, the had all I was looking for my stay in Madrid, great location
Stayed 5 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

shari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay! Big shoutout to the staff, friendly, attentive, resourceful and very helpful always eager to help us with our luggage up the stairs, breakfast was really good, good variety of options, and staff always kept it stocked. Room was nice and clean with everything we needed. Will definitely stay here again!
Stayed 1 night in Apr 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, hot showers
Stayed 5 nights in Feb 2025

8/10 Good

Lisa

Liked: Amenities, property conditions & facilities
Great location close to Sol Walkable to historic centre attractions FYI Beds don't have curtains
Stayed 2 nights in Dec 2024

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so happy with this property. It was very convenient, affordable, very clean and spacious enough for our family of 4. The staff was very helpful and it was a nice surprise that the breakfast was included in the price. I would definitely stay here again.
Stayed 3 nights in Feb 2025

8/10 Good

Ruben Miguel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Todo estuvo biej salvo el ruido, se escucha absolutamente todo en el hostal, deberia haber mas información tanto al check in como en las habitaciones en relacion al ruido, ya que las personas no tienen ni la minima consideracion al respecto. Las camas deberian tener una cortina para tener un poco mas de privacidad y que no moleste las luz de la habitación.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Excellent location, good breakfast

Nice stay
Stayed 4 nights in Jan 2025