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Woohoo Rooms Hortaleza

3.0 star property

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Photo gallery for Woohoo Rooms Hortaleza

Junior Suite, Balcony | Street view
Interior
Exterior
Junior Suite, Balcony
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle de Hortaleza, 21, 2, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪8 min walk‬
  • Place, Plaza Mayor
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Family Suite

Family Suite

Family Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

9.2 out of 10
Wonderful
(9 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Single Room

Business Single Room | Safe

Business Single Room

9.8 out of 10
Exceptional
(6 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Family Suite (Family) | View from room
Woohoo Rooms Boutique Gran Vía
Madrid Centro
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • Soundproof rooms
4.7 out of 5, Exceptional, 553 reviews
The price is €82
includes taxes & fees
13 Jul - 14 Jul
Woohoo Rooms Boutique Gran Vía

About this property

Woohoo Rooms Hortaleza

Along with tour/ticket assistance, this smoke-free guesthouse has a front-desk safe and free WiFi in public areas.
Woohoo Rooms Hortaleza offers 6 air-conditioned accommodations with minibars and safes. 43-inch Smart televisions come with cable channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Madrid guesthouse provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Woohoo Rooms Hortaleza. During your stay, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas and airport drop-off service (surcharge).
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Amenities include a front-desk safe, an elevator, and a water dispenser
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Gran Via and 9 minutes by foot from Puerta del Sol
  • Airport drop-off shuttle service available for a fee
As a guest of Woohoo Rooms Hortaleza, you'll find tour/ticket assistance, room service (during limited hours), and a front-desk safe. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Woohoo Rooms Hortaleza also features an elevator and a water dispenser.

This 3-star Madrid guesthouse is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 20 per day)
  • 24-hour airport drop-off shuttle on request for a surcharge

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per vehicle (maximum occupancy 4)
  • Nearby parking fee: EUR 20 per day(1476 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Woohoo Rooms Hortaleza Madrid
Woohoo Rooms Hortaleza Guesthouse
Woohoo Rooms Hortaleza Guesthouse Madrid

Woohoo Rooms Hortaleza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 161 out of 223 reviews
Rating 8 - Good. 39 out of 223 reviews
Rating 6 - Okay. 11 out of 223 reviews
Rating 4 - Poor. 3 out of 223 reviews
Rating 2 - Terrible. 9 out of 223 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Viviana

Liked: Cleanliness
We really enjoyed our stay. The place was very clean and in a great central location, close to everything. Check-in was easy and smooth. We would definitely stay here again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Xuan

Liked: Amenities
Very clean and great location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

GUILLERMO

Liked: Cleanliness, staff & service, amenities
Great staff , clean room, centric location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Deklerk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay in the area. Staff are very communicative via whatapp throughout my stay which is awesome. Great location. Walkable distance to bars, tourism places, metro station and restarurants. Room is small but got everything I needed. Hotel also provides fresh water. Room service is great.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and the hotel is extremely accommodating
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Byron

Liked: Cleanliness, amenities, property conditions & facilities
Great services, really clean and helpful customer service.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities
We had som small technical issues with our room, but that was fixed in just a couple of hours or so. Very pleased with our stay!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Room absolutely was spotless. Easy to contact staff if required
Stayed 3 nights in Jan 2026
Verified

8/10 Good

guillermo

Yes
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfy bed, friendly staff.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

melissa

Liked: Staff & service, amenities
Great location and very clean, comfortable room. Staff pleasant and helpful.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Miaohui

Liked: Cleanliness, staff & service, amenities
Absolutely a surprise how clean this place was. Free water was provided daily. Highly recommended.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

jenny

Liked: Cleanliness, staff & service, amenities
we stayed three nights: Pros:nice bed, clean new rooms with amenities, very convenient, nice staff Cons: rm 5 needs light blocking curtains, detergent smell was strong WOOHOO Rooms are Rooms, not a hotel but they are nice renovated modern rooms. If you blink, you will miss the building so look for '21'.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and the staff was very friendly and helpful.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Erez

Liked: Cleanliness, property conditions & facilities, room comfort

Great place and location

Great location , very convenient system and room, clean and comfortable , reasonable rates
Stayed 2 nights in May 2025
Verified

8/10 Good

Yuet Han

Liked: Cleanliness, staff & service, room comfort
Location is accessible to lots of shops and restaurants
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Room had all i needed, modern and clean.. Location is excellent. Staff friendy.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Hamidreza

Liked: Cleanliness, property conditions & facilities
Great place for value, quiet and chill, also very kind people, I was walking to everywhere since it’s kinda in the center
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Gilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. Great walkable to restaurants and shopping
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, great location, very clean & comfortable room! :) Would stay again for sure.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Qi

Liked: Staff & service, property conditions & facilities
The staff is nice , and room is clean!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Munir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and very clean hotel. I really enjoyed the stay and will definitely come back if I travel to Madrid
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Though not a spacious room was very efficient, modern and clean. In the heart of the city walking distance to every where. Definitely a must stay hotel.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location, staff members were pleasant, and the room was clean, modern and comfortable.