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West Highland Hotel

3.0 star property

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Photo gallery for West Highland Hotel

Terrace/patio
Luxury Studio | Living area
Library
Terrace/patio
Superior Suite, 1 King Bed, Sea View | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Davies Brae, Mallaig, Scotland, PH41 4QZ
  • Place, Mallaig Heritage Centre
    ‪1 min walk‬
  • Place, Mallaig Ferry Terminal
    ‪4 min walk‬
  • Place, Mallaig Harbour
    ‪4 min walk‬

Room options

View all photos for Cosy Double

Cosy Double

Cosy Double

8.0 out of 10
Very good
(12 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Single Room

Single Room

  • Sea view
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Cosy Twin

Cosy Twin

Cosy Twin

8.4 out of 10
Very good
(6 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • Sea view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 24 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite, 1 King Bed, Sea View

Superior Suite, 1 King Bed, Sea View

Superior Suite, 1 King Bed, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Studio

Hypo-allergenic bedding, individually furnished, desk, travel cot

Luxury Studio

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Studio

Hypo-allergenic bedding, individually furnished, desk, travel cot

Luxury Studio

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Studio

Hypo-allergenic bedding, individually furnished, desk, travel cot

Luxury Studio

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Studio

Hypo-allergenic bedding, individually furnished, desk, travel cot

Luxury Studio

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

West Highland Hotel

Waterfront hotel in Mallaig with free parking
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning. Change of towels is available on request.
West Highland Hotel offers 40 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished. 40-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at West Highland Hotel. During your stay, you're just a quick walk from Mallaig Heritage Centre. Free WiFi in public areas, free self parking, and a bar are available.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Steps from Mallaig Heritage Centre and 3 minutes by foot from Mallaig Harbour
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. A library, a terrace, and a garden are also featured at the business-friendly West Highland Hotel. Self parking is free.

This 3-star Mallaig hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 9:30 AM.
West Bar - This bar serves lunch, dinner, and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: GBP 17.50 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • West Bar

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Travel cot

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Built in 1901
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 26 2026 to February 12 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 20.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.50 per person
  • Pet fee: GBP 20.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

West Highland Hotel
West Highland Hotel Mallaig
West Highland Mallaig
West Highland Hotel Mallaig, Scotland
West Highland Hotel Hotel
West Highland Hotel Mallaig
West Highland Hotel Hotel Mallaig

West Highland Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 234 out of 603 reviews
Rating 8 - Good. 229 out of 603 reviews
Rating 6 - Okay. 99 out of 603 reviews
Rating 4 - Poor. 28 out of 603 reviews
Rating 2 - Terrible. 13 out of 603 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

Mhairi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. We were only there for 1 night but ill be back its very clean nd beautiful decor. We didnt have dinner but breakfast was great.staff very good and friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Denise

Travelled with family
Disliked: Property conditions & facilities
Parking good. Downstairs lounge/bar area was good. Dinner was really great. Place needed some TLC.second floor rooms less than great. Most of staff were good.
Stayed 2 nights in Oct 2025

6/10 Okay

Abhi

Stayed 1 night in Oct 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend the night while exploring the small town of Mallaig. Next time I’ll book during summer when more ferry routes align with train schedules. Beautiful hotel and beautiful scenery!
From the hotel terrace
From the shore
Stayed 1 night in Oct 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very good staff and food If arriving by train the walk is up a steep hill, There is no lift but staff did take luggage up
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views from our 3rd floor room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Britton

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Sep 2025

8/10 Good

Rosemary

Liked: Staff & service, property conditions & facilities
We arrived here just before Storm Amy hit!!! A nice easy uphill walk from the railway station. We were a little early for check in and sat in the lounge/bar area to wait as the weather was rather inclement!! Our room, which was on the second floor, overlooked the lovely harbour. It was nice and clean with fresh towels supplied. There were tea and coffee supplies in the room. The shops were a short walking distance away. When Storm Amy struck the whole area lost power…the staff were brilliant supplying us with battery powered lanterns. A dish of delicious venison stew was available for an evening meal as the kitchen was affected by the power cut. Other guests were able to order sandwiches or salads. The following morning there was still no power and a complimentary cold breakfast was provided. Hot water for coffee and teas were heated on the lounge wood burner and were available all day. The chef managed to make a wholesome soup and selection of sandwiches for lunch. In the evening a two course meal was also available….the staff were absolutely fantastic throughout this experience…cannot speak more highly of the service we received. Thank you soooo much😀
Stayed 2 nights in Oct 2025

6/10 Okay

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
When we arrived, our 'standard' room didn't have any lighting in the bathroom. We notified front desk and the next morning they 'upgraded' our room to deluxe. If I had known the difference I would have upgraded to start with. All in all the staff was amazing!
Stayed 3 nights in Sep 2025

4/10 Poor

Katie

Travelled with family
Disliked: Amenities, property conditions & facilities
We stayed in Scotland for 8 days and this property won "worst hotel" award for the week. It had the feel of a Motel 6 with super outdated furnishings and worn out carpet. The towels were dirty looking and worn out. The shower leaked when you used it and it was a room you wanted to keep you bare feet off of the carpet. The location was beautiful but I would not stay here again and would not encourage others to either. This property is in massive need of renovation and it was WAY TOO expensive for the money. We stayed in Double Tree Hotels for a 3rd of the money and got a way better value. Thumbs down on this one!
Stayed 1 night in Sep 2025

8/10 Good

Logan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the aesthetics of our room and the incredible view, as well as the proximity to shops and restaurants in town. We didn’t get the most restful sleep, though - the bed coils were noticeable (but supportive) and the walls are relatively thin so any noise from the halls or neighboring rooms was audible. The staff was attentive, but there was a shift in tone when we opted to get dinner and breakfast elsewhere (not at the hotel). We still had a nice stay and would recommend it to others.
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a charming place. Well cared for & felt very luxurious! We loved the towel warmers!
Stayed 1 night in Sep 2025

6/10 Okay

jean-marie

Liked: Cleanliness, staff & service
Little room
Stayed 1 night in Sep 2025

8/10 Good

Pete

Stayed 3 nights in Aug 2025

8/10 Good

Gervase

Travelled with group
Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Lynn

Travelled with partner
Liked: Cleanliness, amenities
One of the best meals we had while in Scotland. Great chef.
Stayed 1 night in Sep 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall was good, the bed needed to be replaced as it was older, some cleaning issues but it’s an older hotel that was a bit dated, we didn’t really take points off for this as we expected it. That said, Mallaig itself is wonderful, we loved it - the small fishing town made us want to move there, walkable and quaint - it reminded us of a place we lived on the west coast of Canada. The food… wow. The restaurant right next to the hotel (also a pub and inn) was lively, we think the cook was drunk that day due to an engagement they were celebrating and locals in the bar sang a song that must have been in Gaelic as we understand it, but was awesome to be part of. Back to the cook, our food took a bit longer to come out that planned and we were a bit worried at first - until it came out. I had the seafood chowder and wife had Cullin Skink - the presentation and flavour of the chowder was amazing, all I can figure as to how it took longer is they went out to grab fresh mussels and scallops when we ordered as it was the best I have ever had (and we live on the west coast), and the Cullin Skink was thick chowdery and flavorful, all we could think of for days was this meal - we tried every pubs Cullin skink and were disappointed as none came close… Mallaig, we will definitely be back - the highlight of our Scotland trip just happened to be the ferry port town we stayed the night before we went to Isle of Skye, such a gem.
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💗
Stayed 1 night in Aug 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Rick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, nice bar area, easy distance to the ferry and convenient parking. Only downside was loud music from the bar until it closed which was midnight
Stayed 1 night in Jul 2025

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for shops, good parking, lovely meal in hotel restaurant, view amazing.
Stayed 1 night in Jul 2025

2/10 Terrible

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All the staff were friendly and very polite.

Stayed 1 night in Jul 2025