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Hotel Marseille Centre Gare Saint-Charles by Accor

3.0 star property

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Photo gallery for Hotel Marseille Centre Gare Saint-Charles by Accor

Exterior
Terrace/patio
Standard Room, 2 Single Beds
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
15 Boulevard Maurice Bourdet, Marseille, Bouches-du-Rhone, 13001
  • Place, Le Panier
    ‪11 min walk‬
  • Place, Grand Port Maritime de Marseille
    ‪2 min drive‬
  • Place, Museum of European and Mediterranean Civilisations
    ‪3 min drive‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪24 min drive‬

Room options

View all photos for Room, Multiple Beds

Room, Multiple Beds

Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed, Accessible (Smart)

In-room safe, individually decorated, desk, soundproofing

Room, 1 Double Bed, Accessible (Smart)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

In-room safe, individually decorated, desk, soundproofing

Standard Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

7.6 out of 10
Good
(19 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, individually decorated, desk, soundproofing

Standard Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Hotel Marseille Centre Gare Saint-Charles by Accor

Hotel with a bar, near La Vieille Charite
A bar/lounge, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space, and dry cleaning.
Hotel Marseille Centre Gare Saint-Charles by Accor offers 120 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. A pillow menu is available. 81-cm LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel Marseille Centre Gare Saint-Charles by Accor. During your stay, you're just a quick walk from University of Aix-Marseille I. You'll find features like free WiFi in public areas, plus a bar and a 24-hour business center.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Guests have great things to say about the helpful staff and the location
  • 15 minutes by foot from La Vieille Charite and a 2-minute drive from Museum of European and Mediterranean Civilisations
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 2 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 25 square feet (2 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Marseille Centre Gare Saint-Charles by Accor. For a fee, parking is available.

This 3-star Marseille hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 16 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 13 per person
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 25 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (100 centimetre high)

More

  • 8 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 81-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Covered self parking fee: EUR 16 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Holiday Inn Express Marseille Saint Charles
Holiday Inn Express Saint Hotel Marseille Charles
Holiday Inn Express Marseille-Saint Charles Hotel Marseille
Holiday Inn Express Marseille Saint Charles Hotel
Express seille Saint Charles
Marseille Gare Saint Charles
Hotel Marseille Centre Gare Saint Charles
Holiday Inn Express Marseille Saint Charles
Hotel Marseille Centre Gare Saint-Charles Hotel
Holiday Inn Express Marseille Saint Charles by IHG
Hotel Marseille Centre Gare Saint-Charles Marseille
Holiday Inn Express Marseille Saint Charles an IHG Hotel
Hotel Marseille Centre Gare Saint-Charles Hotel Marseille

Hotel Marseille Centre Gare Saint-Charles by Accor Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 454 out of 1000 reviews
Rating 8 - Good. 339 out of 1000 reviews
Rating 6 - Okay. 134 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Susan B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En route to a wedding

I arrived late and was warmly accommodated. I slept well and the hotel staff was kind enough to hold my luggage until a later train trip.
Stayed 1 night in Sep 2025

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Safe, quiet. Located across the street from the train station.
Stayed 1 night in Sep 2025

10/10 Excellent

ROCIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Marseille

Great place to stay in Marseille. Good breakfast
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

ROCIO

Stayed 1 night in Sep 2025

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at reception and at the breakfast service were exceptional. The young woman and man at reception were so helpful and nothing was a bother. So helpful to gave luggage storage. Enjoyed our short stay. Thankyou
Stayed 1 night in Sep 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Dan, Quarteira

Stayed 2 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice, breakfast was good and the rooms were cleans, if I visit here in France again, definitely coming back to this hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

King Yin

Travelled with family
Liked: Amenities
Breakfast is nice and the room facilities are adequate.
Stayed 1 night in Aug 2025

10/10 Excellent

Constanza

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and location right beside train station.
Stayed 5 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Basic but good for station

Terrible check in at midnight after a 15 hour journey. Line of strange guests buying take out coffees and the sole reception guy had to serve them. Bizarre. Check in guy decided he’d speak to me in pigeon English. It didn’t work. We spoke French was fine. Breakfast was basic but fresh and fine. Second stay here. Will stay again if need a bed near the station overnight. No good for more than 1 night.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for Marseille travel.

Great location. Friendly, welcoming and helpful staff. Very convenient.
Stayed 1 night in Jul 2025

2/10 Terrible

Caroline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No room available for us after months of booking

Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Perfect location... confortable beds. Friendly staff
Stayed 1 night in Jul 2025

4/10 Poor

Kathy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We should not have booked a hotel near the train station. We felt unsafe in the alleyways and streets around the hotel. There are no French restaurants in the area because the restaurants reflect the diversity of people who migrated to Marseilles.
Stayed 2 nights in Jun 2025

6/10 Okay

Fabio

Liked: Cleanliness
Cuartos muy pequeños, desayuno regular y atención deficiente.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cathy, Boca Raton

Liked: Cleanliness, property conditions & facilities
This hotel is in a new ownership, new improvements for elevator, hallway,and room conditioning.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location excellent as opposite the train & bus station. Also friendly & helpful check-in staff.
Stayed 2 nights in Jun 2025

8/10 Good

Rosemary

Stayed 10 nights in Jun 2025

10/10 Excellent

Vamsi

Stayed 1 night in Jun 2025

2/10 Terrible

Cathy, Boca Raton

Disliked: Amenities, property conditions & facilities
This property just changed ownership no longer in Holiday Inn Express group. It is in a repair period. I booked a room with balcony, but was told not available. Instead,they gave me a room,the bathroom sink was leaking. No handyman came, they gave me a lot of towels put on bathrooms floor. I just had 2 long day flights back to Marseille, very exhausted, no energy to argue with them. Of course not happy. Until I checked out (2 day stays), no one came to repair..
Stayed 2 nights in Jun 2025

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025