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Hotel Hermès

2.0 star property

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Photo gallery for Hotel Hermès

Daily buffet breakfast (EUR 12 per person)
Front of property
Aerial view
Lobby
Premium bedding, in-room safe, soundproofing, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
2 Rue Bonneterie, Marseille, Bouches-du-Rhone, 13002
  • Place, Hotel de Ville
    ‪2 min walk‬
  • Place, Le Panier
    ‪3 min walk‬
  • Place, La Canebiere
    ‪5 min walk‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪24 min drive‬

Room options

View all photos for Traditional Double Room

Traditional Double Room

Traditional Double Room

7.8 out of 10
Good
(16 reviews)
  • 13 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

7.6 out of 10
Good
(5 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Hermès

Waterfront hotel with a rooftop terrace and a 24-hour front desk
This smoke-free hotel features a bar/lounge, a rooftop terrace, and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Hermès offers 29 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Cable television is provided.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Hermès. During your stay, you're just a quick walk from Hotel de Ville. Features include free WiFi in public areas, plus a bar and a rooftop terrace.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and an elevator
  • Just a 4-minute drive from Grand Port Maritime de Marseille and 5 minutes from Velodrome Stadium
  • Pets welcome for a fee
Hotel Hermès offers its guests a rooftop terrace, tour/ticket assistance, and complimentary newspapers in the lobby. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel Hermès also features a front-desk safe and an elevator.

This Marseille hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 16 per day); discounts available
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the waterfront
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-cm TV with cable channels

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 9 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Nearby parking fee: EUR 16 per day (820 ft away)
  • Pet fee: EUR 9 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hermès Marseille
Hotel Hermès Marseille
Hotel Hermès Hotel
Hotel Hermès Marseille
Hotel Hermès Hotel Marseille

Hotel Hermès Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 155 out of 381 reviews
Rating 8 - Good. 167 out of 381 reviews
Rating 6 - Okay. 47 out of 381 reviews
Rating 4 - Poor. 8 out of 381 reviews
Rating 2 - Terrible. 4 out of 381 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the rest of the reviews. The place is stunning. Larger room than I anticipated for the traditional. Check in and rest of staff were lovely and helpful with all queries. Location is incredible for price. We enjoyed a drink on the rooftop and sites of the harbour. Also nice that the lock the door when rooftop is open and have 24 hour staff. If arriving from train station it is much too far to walk be prepared to catch public bus to hotel, which will be a safer option. Once down at harbour we felt safe and relaxed. Would highly recommend this hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Florin

Stayed 1 night in Sep 2025

6/10 Okay

Diane

I liked the roof top terrace.I had requested a room with a balcony months ago as I booked last year. No point requesting as I didn't get one!
Stayed 2 nights in Jun 2025

10/10 Excellent

Marta

Stayed 2 nights in Jun 2025

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy checkin, rooftop garden bar, good breakfast. Good value.
Stayed 1 night in May 2025

6/10 Okay

Lindsey

Liked: Cleanliness, staff & service, room comfort
While the hotel was a bit dated, it had a gorgeous roof top bar overlooking the harbour. All the staff were super kind and friendly. Breakfast was not worth the €10 when you can get a better deal in some of the cafes along the front. But it was plentiful and had fresh squeezed orange juice which is a plus. It is ideally situated in the old port and very close to metro and the boat to chateau d’if. There are pubs across the harbour about 5 mins walk.
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Not value for money

This hotel was not really as expected. Our room was very old compared to others (we saw them being cleaned) and our room had an extra wall so it was very claustrophobic because the bed was in a nook. It was tiny, outdated, and just generally quite run down. The shower didn’t have a full size screen so the bathroom was soaked every time we showered. The room was very humid and the aircon was not great. The road was very noisy so we couldn’t open windows. No room to open a suitcase fully. I wasn’t expecting luxury for the price but it was overpriced for what was offered.
Stayed 3 nights in May 2025

10/10 Excellent

jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older building and a small (by NA standards) room but very well kept. A great location to get around and fairly close to saint Charles rail station. There was some miscommunication about the payment, but the desk staff (particularly the woman with the australian accent) was extremely helpful, friendly and accommodating and made what couldve been a very stressful situation one of the highlights of my trip. Pretty much across the road to the Calanque tour and the Archeological museum. The service alone is worth the stay. The location right in the old port is another. The rooftop patio has an amazing view and again, is worth the stay alone.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff . Great location . Very clean and quiet which is great considering It is located right on the harbor .
Stayed 1 night in Apr 2025

10/10 Excellent

Normand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first impression was not good! Its an old building, but that impression turned positive by the security of it (had to be buzzed in), old is actually historic and very comfortable (small, cozy room, but not kacking anything). We had a view of the port from the 4th floor and were allowed access to the rooftop area before it opened for even better views. Our big mistake, not reserving le petit dejeuner offered for the next morning when we checked in. It appeared to be good value for the money but needs to be reserved the night before, and 8 am in the area offers no choices. We had booked a walking tour of Marseille and were allowed to store our bags in the breakfast area, no issues, everything was waiting for us on our return. The bed was comfortable, room was quiet and the Hermes offers excellent access to the historic port area. Would definitely return given the chance.
Stayed 1 night in Mar 2025

10/10 Excellent

Arden

Liked: Cleanliness, staff & service, property conditions & facilities
The room and hotel were clean. You get what you pay for, nothing extra or fancy. But overall it was great!
Stayed 2 nights in Feb 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful room was clean and simple. Only stayed 1 night.
Stayed 1 night in Nov 2024

8/10 Good

Pierre

Travelled with family
Liked: Cleanliness, staff & service

Perfect location

Stayed 4 nights in Nov 2024

10/10 Excellent

Geng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, plenty of good restaurants nearby. Very clean and super friendly staff.
Stayed 3 nights in Oct 2024

6/10 Okay

Bekim

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and view are what we liked best. It’s close to the marina and there are numerous restaurants to choose from. Walkable and safe. Small rooms but clean and comfortable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and helpful. We were able to use the kettle in the breakfast room during the day to make cups of tea at no extra charge. Very effective a/c. Fabulous location.
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Compact and clean. Ample breakfast, friendly staff and a fabulous roof terrace bar.
Stayed 3 nights in Aug 2024

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service

Basic but great location

Basic hotel but good value for money and in a fantastic location. Air conditioning wasn’t the best but was manageable in 30+ degree heat and staff are great and very helpful.
Stayed 4 nights in Jul 2024

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited from Florida and the location of this hotel was great. Could walk to great restaurants and shops. Staff was very helpful and friendly
Stayed 1 night in Jul 2024

4/10 Poor

Gengxu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

Great location.

Right in the hub of Vieux-Point. Walkable to shops, restaurants and sites. The sightseeing train is right out front but if you want to go,go first thing as the lineups are tremendous. Monica and the other staff are very kind and accommodating. Paid breakfast was plentiful and tasty. We had a room which the AC wasn’t working and were able to change. The first room was very small and the second one was spacious however the shower was so small so not sure how a larger person would fit. Both rooms had a lovely view of the port. The hall carpets are in need of replacing or just a super deep clean. The rooftop bar is a must for a drink and/or tapas for a stunning view.
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

John

Stayed 2 nights in May 2024

8/10 Good

mahvash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i didn't care was the size of the room. It was small. Thanks
Stayed 4 nights in Mar 2024