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4.0 out of 5

"Really good location. The air conditioning was quite weak and the maid rarely restocked the cups but it was a pleasant experience overall. " More

By a verified traveller on Sun 04 Aug 2019

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Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€122* Per night/room 1 Jul - 2 Jul

Executive Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Novotel Marseille Centre Prado Vélodrome, you're just a quick walk from Prado Market. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy French cuisine while dining at Novotel Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a playground
  • Just a 2-minute drive from Parc Chanot Convention and Exhibition Center and a few minutes from Old Port of Marseille
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Novotel Marseille Centre Prado Vélodrome ratings based on 7 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Marseille Centre Prado Vélodrome

Everyone (5) Couples (1)
5 out of 5

Posted by on 26 Sep 2019

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Comment from Hotel Management

1 Jul 2020 by JLS

Madame Monsieur Vous notez 5/5 votre passage au NOVOTEL MARSEILLE CENTRE PRADO VELODROME. Nous en déduisons que. vous avez apprécié votre séjour. Merci encore et à bientôt au NOVOTEL MARSEILLE CENTRE PRADO VELODROME. Cordialement Jean-Luc SEMON

4 out of 5

Posted by on 12 Aug 2019

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Comment from Hotel Management

6 Sep 2019 by Jean-Luc SEMON

Madame, Monsieur Merci d'avoir noté votre séjour au NOVOTEL MARSEILLE CENTRE PRADO VELODROME. Malheureusement votre commentaire est anonyme, nous ne pouvons pas prendre les mesures ciblées nécessaires. Merci encore et à bientôt au NOVOTEL MARSEILLE CENTRE PRADO VELODROME. Cordialement Jean-Luc SEMON

4 out of 5
Really good location. The air conditioning was quite weak and the maid rarely restocked the cups but it was a pleasant experience overall.

Posted by on 4 Aug 2019

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Comment from Hotel Management

4 Sep 2019 by Jean-Luc SEMON

Dear Madam, sir We thak you to rate the NOVOTEL MARSEILLE CENTRE PRADO VELODROME. During summertime, it's very hard to refresh the rooms, particularily this year with the heat wave of summer. We escalate your complaint concerning the cups to the housekeeping manager. Wer're looking forwards to welcoming you soon at NOVOTEL MARSEILLE CENTRE PRADO VELODROME. Best regards Jean-Luc SEMON

3 out of 5
Bad receptionist, rude and impolite. Room was good - but bad view.

Posted by on 25 Jul 2019

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Comment from Hotel Management

5 Sep 2019 by Jean-Luc SEMON

Dear Guest We're sorry to know that you didn't enjoy your stay at NOVOTEL MARSEILLE CENTRE PRADO VELODROME. We're upset to learn that our receptionnist was rude and impolite. As your survey is anonymous, we can not take appropriate corrective action. You can contact me to give us more information. We are looking further to welcoming you again soon at NOVOTEL MARSEILLE CENTRE PRADO VELODROME, an regain your trust Best regards Jean-Luc SEMON

3 out of 5

Posted by on 24 Feb 2020

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Comment from Hotel Management

1 Jul 2020 by JLS

Madame Monsieur nous vous remercions d'avoir évalué votre séjour au NOVOTEL MARSEILLE CENTRE PRADO VELODROME. Votre avis est important car il nous permet d'améliorer la qualité de nos services. Toutefois vous ne nous donner aucun détail, nous ne pouvons donc pas engager les mesures correctives nécessaires. nous espérons vous revoir bientôt au NOVOTEL MARSEILLE CENTRE PRADO VELODROME. Cordialemen

5 out of 5

Posted by on 14 May 2019

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Comment from Hotel Management

21 May 2019 by Jean-Luc SEMON

Cher client nous vous remercions d'avoir pris le temps d'évaluer votre séjour au NOVOTEL MARSEILLE CENTRE PRADO VELODROME. Vous nous attribuez la note Maximale car vous avez apprécié votre séjour, c'est notre plus belle récompense. Merci en core et à bientôt au NOVOTEL MARSEILLE CENTRE PRADO VELODROME. Cordialement

4 out of 5

Bon rapport qualité prix

Correct, bon rapport qualité/prix. Petit dej à améliorer en termes de choix.

Posted by on 23 Aug 2016

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About the Novotel Marseille Centre Prado Vélodrome

Location 103 Avenue Du Prado, Marseille, Bouches-du-Rhone 13008

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 4 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2906 square feet (270 square metres) and includes conference space. A library, an arcade/games room, and multilingual staff are also featured at the family-friendly Novotel Marseille Centre Prado Vélodrome. This 4-star Marseille hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 8 levels
  • 2906 sq ft of conference space
  • 270 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Library
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Transport

  • Train station: Marseille Saint Charles Station (3.2 km / 2 mi)
  • Metro station: Perier Metro Station (0.1 km / 0.1 mi)

Room Amenities

Novotel Marseille Centre Prado Vélodrome offers 120 air-conditioned accommodations with free minibar items and a safe. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Novotel Restaurant – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.

Novotel Café – On-site bar. Open daily.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at noon
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and ANCV Cheques-vacances; cash is not accepted

This property uses a grey water recycling system

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard and ANCV Chèques-vacances. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Grey water recycling system
  • One child stays free
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Caters to LGBTQ guests
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • ANCV Chèques-Vacances
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 16
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.5 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Marseille Centre
  • Novotel Marseille Centre Prado
  • Novotel Prado
  • Novotel Prado Hotel
  • Novotel Prado Hotel Marseille Centre
  • Novotel Marseille Centre Prado Vélodrome Hotel
  • Novotel Marseille Centre Prado Vélodrome Hotel
  • Novotel Prado Vélodrome Hotel
  • Novotel Marseille Centre Prado Vélodrome
  • Novotel Prado Vélodrome
  • Novotel Marseille Centre Prado Vélodrome Marseille
  • Novotel Marseille Centre Prado Vélodrome Hotel Marseille

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.