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4.0 out of 5

"Very easy to get to and car park right next to building. Single room at back of the building but perfect for what I needed. I couldn't seem to open th ... " More

By a verified traveller on Mon 17 Feb 2020

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Executive Double Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
€156* Per night/room 14 May - 15 May

Executive Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double or Twin Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Burts Hotel. During your stay, you're just a quick walk from Saint Cuthbert's Way. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include newspapers, a meeting room and a car charging station
  • Guests speak favourably about the breakfast and the location
  • Steps from Saint Cuthbert's Way and Melrose Abbey
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Burts Hotel ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Burts Hotel

Everyone (1)
5 out of 5
Very easy to get to and car park right next to building. Single room at back of the building but perfect for what I needed. I couldn't seem to open the window when I got a bit warm but it was cold outside so maybe it was just me. Would have been nice to get some air though! Breakfast was great - lovely presentation - shame I had to wolf it down. Staff very good and I got a call earlier on in the day I checked out to say I'd left my make up bag so was able to go back and pick it up. Definitely would stay again!

Posted by , from Newcastle on 17 Feb 2020

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3 out of 5

Posted by on 22 Aug 2019

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Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Burts Hotel also features a terrace, a garden, and room service (during limited hours). Self parking is free. This 3-star Melrose hotel is smoke free.

  • 20 guestrooms or units
  • Deli
  • Charging station for electric cars
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Newspapers for purchase
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Tweedbank Station (3 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Burts Hotel offers 20 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Melrose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

On-site venue – This restaurant specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 11 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 11 PM
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Burts Hotel Melrose
  • Burts Melrose
  • Burts Hotel Hotel
  • Burts Hotel Melrose
  • Burts Hotel Hotel Melrose

You should know

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.