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Hyatt Place Memphis/Germantown

3.0 star property

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Photo gallery for Hyatt Place Memphis/Germantown

Exterior
Lobby
Down duvets, pillow-top beds, desk, blackout curtains
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
9161 Winchester Rd, Memphis, TN, 38138
  • Place, Mike Rose Soccer Complex
    ‪3 min drive‬
  • Place, Carriage Crossing
    ‪4 min drive‬
  • Place, TPC Southwind
    ‪5 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Down duvets, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(109 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(56 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Down duvets, pillow-top beds, desk, blackout curtains

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Down duvets, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(20 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
Hyatt Place Memphis/Wolfchase Galleria
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,430 reviews
The price is €97
includes taxes & fees
5 Apr - 6 Apr
Hyatt Place Memphis/Wolfchase Galleria

About this property

Hyatt Place Memphis/Germantown

This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a coffee shop/cafe. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite.
Hyatt Place Memphis/Germantown offers 127 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
The free breakfast at Hyatt Place Memphis/Germantown gets good marks from our customers. During your stay, you'll be close to TPC Southwind. Features include free WiFi in public areas, free self parking, and a free area shuttle.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the café
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Mike Rose Soccer Complex and a few minutes from Shoppes At Hacks Cross
  • Free local-area and shopping center shuttle service
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Memphis/Germantown offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a coffee shop/cafe on site. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. The business-friendly Hyatt Place Memphis/Germantown also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. An area shuttle within 5 miles and a shopping center shuttle are free. Self parking is free.

This 3-star Memphis hotel is smoke free.

Guests are served free buffet breakfast.
Bakery Cafe - This café serves light fare only.
Guest Kitchen - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 miles
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe

Restaurants on site

  • Bakery Cafe
  • Guest Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Hotel Memphis/Germantown
Hyatt Place Memphis/Germantown
Hyatt Place Memphis/Germantown Hotel Germantown
Hyatt Place Memphis/Germantown Germantown
Hyatt MemphisGermantown Germa
Hyatt Place Memphis Germantown
Hyatt Place Memphis/Germantown Hotel
Hyatt Place Memphis/Germantown Memphis
Hyatt Place Memphis/Germantown Hotel Memphis

Hyatt Place Memphis/Germantown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 674 out of 1000 reviews
Rating 8 - Good. 192 out of 1000 reviews
Rating 6 - Okay. 64 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Not enough hot water in shower. Only 2 luggage carts for the entire hotel is not enough.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rebeca, Germantown

Stayed 1 night in Dec 2025

10/10 Excellent

Patricia

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 3 nights in Dec 2025

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Great area. Great people.
Stayed 1 night in Dec 2025

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2025

8/10 Good

kareem

Stayed 2 nights in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, property conditions & facilities
clean room and great staff
Stayed 1 night in Dec 2025

6/10 Okay

Dalton

Stayed 1 night in Dec 2025

6/10 Okay

Pam

Disliked: Cleanliness
Our floor smelled of pot for both of our 2 night stay. Reported to desk who made a note of it, but don't know if anything was done.
Stayed 2 nights in Dec 2025

4/10 Poor

Kim

Disliked: Property conditions & facilities
The shower was cold, would not get warm.
Stayed 1 night in Dec 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
My stay was amazing your staff was so kind sweet and caring the rooms were nice and I definitely will rate it 10/10
Stayed 2 nights in Dec 2025

10/10 Excellent

Jill

Stayed 1 night in Dec 2025

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and has a nice variety. They have actual dinner plates and bowls, no plastic plates or utensils— a plus for me!!!!
Stayed 1 night in Dec 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities
The staff were great.
Stayed 1 night in Nov 2025

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The young guy with blonde hair that checked me in was so kind! Great experience over all.
Stayed 1 night in Dec 2025

8/10 Good

Verne

Liked: Cleanliness, staff & service, property conditions & facilities
Very Friendly staff. Room was comfortable.
Stayed 4 nights in Nov 2025

10/10 Excellent

Brice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is very nice... clean and lots of room. The check in staff were wonderful.
Stayed 1 night in Dec 2025

10/10 Excellent

Tierre

Liked: Cleanliness, staff & service, amenities
Clean rooms! Exceptional hospitality!
Stayed 1 night in Nov 2025

10/10 Excellent

Amir

Stayed 1 night in Dec 2025

10/10 Excellent

tiffany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fresh and parking was good
Stayed 2 nights in Nov 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities
Clean and quiet rooms! Very friendly and accommodating staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Arlis

Stayed 2 nights in Nov 2025