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Hyatt Place Memphis/Germantown

3.0 star property

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Photo gallery for Hyatt Place Memphis/Germantown

Exterior
Lobby
Down duvets, pillow-top beds, desk, blackout curtains
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
9161 Winchester Rd, Memphis, TN, 38138
  • Place, Mike Rose Soccer Complex
    ‪3 min drive‬
  • Place, Carriage Crossing
    ‪4 min drive‬
  • Place, TPC Southwind
    ‪5 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Down duvets, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(108 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(53 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Down duvets, pillow-top beds, desk, blackout curtains

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Down duvets, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(16 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Ada King Room With Tub

  • Sleeps 4

King Room

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 5

Hf Queen Sfbd

  • Sleeps 5

King Room With Sofa Bed-High Floor

  • Sleeps 4

Similar properties

Lobby
Hyatt Place Memphis/Wolfchase Galleria
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,416 reviews
The price is €95
includes taxes & fees
17 Feb - 18 Feb
Hyatt Place Memphis/Wolfchase Galleria

About this property

Hyatt Place Memphis/Germantown

Hotel in Memphis with a 24-hour fitness center and a coffee shop
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a coffee shop/cafe. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite.
Hyatt Place Memphis/Germantown offers 127 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
The free breakfast at Hyatt Place Memphis/Germantown gets good marks from our customers. During your stay, you'll be close to TPC Southwind. Features include free WiFi in public areas, free self parking, and a free area shuttle.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the café
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Mike Rose Soccer Complex and a few minutes from Shoppes At Hacks Cross
  • Free shopping center and local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Memphis/Germantown offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a coffee shop/cafe on site. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. The business-friendly Hyatt Place Memphis/Germantown also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. An area shuttle within 5 miles and a shopping center shuttle are free. Self parking is free.

This 3-star Memphis hotel is smoke free.

Guests are served free buffet breakfast.
Bakery Cafe - This café serves light fare only.
Guest Kitchen - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 miles
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe

Restaurants on site

  • Bakery Cafe
  • Guest Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Hotel Memphis/Germantown
Hyatt Place Memphis/Germantown
Hyatt Place Memphis/Germantown Hotel Germantown
Hyatt Place Memphis/Germantown Germantown
Hyatt MemphisGermantown Germa
Hyatt Place Memphis Germantown
Hyatt Place Memphis/Germantown Hotel
Hyatt Place Memphis/Germantown Memphis
Hyatt Place Memphis/Germantown Hotel Memphis

Hyatt Place Memphis/Germantown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 682 out of 1006 reviews
Rating 8 - Good. 193 out of 1006 reviews
Rating 6 - Okay. 61 out of 1006 reviews
Rating 4 - Poor. 37 out of 1006 reviews
Rating 2 - Terrible. 33 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Holly H, Stafford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room. Pleasant staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Quality bed, shower, etc. very clean.breakfast and coffee were delicious. A safe area of Memphis. It was all good.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely friendly and helpful. The hot breakfast was outstanding; different hot items each day. The bed was very comfortable, and the room was great. All-in-all, a wonderful stay at the Hyatt Place Memphis/Germantown. Will certainly stay there again on a return trip.
Stayed 3 nights in Oct 2025

10/10 Excellent

Becky

Amazing on every level - clean, quiet, cozy comfortable, over the top breakfast. Just excellent!
Stayed 1 night in Oct 2025

10/10 Excellent

Brooke

Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful. The room was very nice and we enjoyed our stay.
Stayed 1 night in Oct 2025

8/10 Good

Marianne

Stayed 1 night in Oct 2025

8/10 Good

Jeannie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was great overall but once we got in our room I noticed stains on wallpaper and in the tub. The ac unit was really loud and woke us up multiple times throughout the night. On the positive side the staff was great and the breakfast was great!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the breakfast menu and the free parking and the convenience to many places.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out was easy....staff was pleasant.... room was nice, clean and quiet...bed was comfy... breakfast had different choices to eat, everything was fresh.
Stayed 1 night in Aug 2025

8/10 Good

Aushea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, parking, and breakfast were great! The rooms were spacious and comfortable. I would like to point out that the room we stayed in the hotel the door had a latch missing. It was completely taken out of the door frame. Other than that it was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, amenities
Was a great experience nice hotel would visit again and recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Tim

Stayed 1 night in Oct 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Dorothy DaShonn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the hotel was clean and fresh. The dining options were great and breakfast was delicious and nutritious.
Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great and parking was good
Stayed 1 night in Oct 2025

10/10 Excellent

Juweon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best option in this price range for Collierville/Germantown area.
Stayed 1 night in Oct 2025

6/10 Okay

Amir

Business traveller, Travelled with partner
Liked: Property conditions & facilities
The property was decent. The room was clean, spacious, staff were friendly. But I was informed that they don’t have cleaning service on daily bases and only offer every third day when I informed them that my room was not cleaned the following day. I stayed only two nights. The property clearly says daily cleaning service. If I would have known this I would have picked a different property.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 7 days, and found the location to be very convenient to everything in Collierville and Germantown. The room was quiet, staff was friendly and accommodating, and our room was quiet.
Stayed 7 nights in Sep 2025

8/10 Good

Whitney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was so-so, otherwise a great hotel, friendly staff, breakfast was excellent. Charged $3 for bottled water was a bit much but would stay again.
Stayed 1 night in Sep 2025

8/10 Good

Amanda

Stayed 2 nights in Sep 2025

4/10 Poor

Rachal

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Alicia

Stayed 1 night in Sep 2025

10/10 Excellent

David, Fayetteville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
desk managers were wonderful and very helpful
Stayed 1 night in Sep 2025