Gardentree Hotels Memphis East near I 40

2.5 star property

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Photo gallery for Gardentree Hotels Memphis East near I 40

Reception
Lobby sitting area
Lobby
Meeting facility
Reception

Reviews

4.2 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Room service

Explore the area

View in a map
6101 Shelby Oaks Dr., Memphis, TN, 38134
  • Place, Golf and Games Family Park
    ‪2 min drive‬
  • Place, University of Memphis
    ‪10 min drive‬
  • Place, Beale Street
    ‪18 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪20 min drive‬

Room options

Room, 1 King Bed

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 Queen Bed

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

Room, 2 Queen Beds

  • Sleeps 4
  • Free Wi-Fi

Room, 1 King Bed, Accessible

  • Sleeps 2
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • Free Wi-Fi

Room, 1 Queen Bed

  • Sleeps 2
  • Free Wi-Fi

2 Queen Bed Accessible

  • Sleeps 4
  • Free Wi-Fi

Similar properties

About this property

Gardentree Hotels Memphis East near I 40

A business center, concierge services, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a convenience store, ATM/banking services, and a banquet hall are onsite.
Gardentree Hotels Memphis East near I 40 offers 151 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

With your stay at Gardentree Hotels Memphis East near I 40, you'll be connected to the convention center and within walking distance of Methodist Le Bonheur Healthcare. Features include free WiFi in public areas and free self parking, plus a business center.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Amenities include a business center, convenience store, and an ATM
  • 8 minutes by car from Wolfchase Galleria and 9 minutes from University of Memphis
  • Pets welcome for a fee
WiFi is free in public spaces. There's an onsite business center. The business-friendly Gardentree Hotels Memphis East near I 40 also features a vending machine, concierge services, and a convenience store. Self parking is free.

Smoking is allowed in designated areas at this Memphis hotel.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1974
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 10
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 10 (subject to availability)
  • Late check-out fee: USD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

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Memphis Clarion
Gardentree Hotels Hotel Memphis
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Gardentree Hotels Memphis East near I 40 Reviews

Reviews

4.2
Rating 10 - Excellent. 129 out of 1000 reviews
Rating 8 - Good. 74 out of 1000 reviews
Rating 6 - Okay. 104 out of 1000 reviews
Rating 4 - Poor. 127 out of 1000 reviews
Rating 2 - Terrible. 566 out of 1000 reviews

4.4/10

Cleanliness

5.2/10

Staff & service

4.4/10

Amenities

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, amenities
I recently stayed at this hotel and unfortunately had a very disappointing experience. From the moment I checked in, things were off. The front desk staff seemed uninterested and unwelcoming, and the check-in process took much longer than it should have. When I got to my room, it was not what I expected at all. The room didn’t feel properly cleaned there were stains on the sheets, dust on the furniture, and the bathroom had hair left in the shower. The towels looked worn and dingy instead of fresh. For the price I paid, I expected much better cleanliness and attention to detail. The noise level was another big issue. I could hear everything from the hallway and neighboring rooms, which made it very hard to relax or sleep. The walls seemed paper thin. On top of that, the air conditioning unit was either too loud or barely working, so the room was uncomfortable throughout the night. To make matters worse, when I brought these concerns to the front desk, the response felt dismissive. There was no real attempt to resolve the issues or offer any type of compensation. Customer service goes a long way, and I definitely did not feel valued as a guest. Overall, I would not stay here again and would not recommend this hotel to anyone looking for a clean, comfortable, and peaceful stay. There are far better options for the same price.
Stayed 3 nights in Feb 2026

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities
No I didn't stay horrible smells bad dead roaches In picture frames staff sorry
Stayed 1 night in Feb 2026

2/10 Terrible

Obed

Disliked: Cleanliness, amenities, property conditions & facilities
I went there to check in.. but they refused to give me the 2 rooms that i reserved. They claimed that they didn’t have any rooms available. I ask for my refund and they said that i have to call expedia. Terrible customer service through OYO.. i need my refund for my two rooms. I cannot get any response back from expedia… idk why… plz send me my refund
Stayed 1 night in Jan 2026

2/10 Terrible

Christian

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible, just don’t.
Stayed 14 nights in Jan 2026

8/10 Good

Chasity

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was nice to stay in for the night. The staff was able to fix any issues that arose in my stay immediately. The location was convenient with food options surrounding it.
Stayed 1 night in Dec 2025

10/10 Excellent

sophie

Liked: Cleanliness, amenities, property conditions & facilities
This hotel offers good value for business travelers. The room was functional, Wi-Fi worked well, parking was convenient, and access to the main highway made travel efficient. A practical and budget-friendly option for work stays.
Stayed 1 night in Jan 2026

2/10 Terrible

L Blake

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
There is probably not enough space to tell you everything but first off I will say this: it should not be open. It is an old hotel that was abandoned and still has graffiti on the walls, trash in the corners of the hallway and no elevator that works. We stayed on the fourth floor and tried to walk down the stairs at the end of the hall and the fire door was locked. The reception desk is behind bulletproof glass. It has potential but their attempt to bring in money while renovating is a major mistake. I will give credit to the young man who attempted to find us a room on the lower floor, but none of them were habitable. The tub in the first room he showed his had boot prints and it where the workers had been repairing the tub. And, the blackout curtain on the room would not close all the way because hooks were missing on the end. Another obvious marketing ploy was the pictures on your website. They are nothing like the hotel. They may be the eventual plans for the hotel, but they are not indicative of the property. I really felt uncomfortable in the hotel. There were signs all around it saying visitors are not allowed. In my opinion, this is a black eye on Hotels.com for allowing this hotel to be on their website.
Stayed 1 night in Jan 2026

2/10 Terrible

Ashlee, Cranston

Stayed 1 night in Jan 2026

2/10 Terrible

Laila

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a valid reservation through Expedia and arrived to check in on December 22. At the front desk, the staff took my payment and provided a room number. However, when we went to the assigned room, we were informed that it was not available and had not yet been cleaned. We were then told that the hotel had no other rooms available. Because the hotel was unable to accommodate us, we did not stay at the property at all. Despite this, a no-show fee was charged to the card saved in my Expedia account. This charge is incorrect, as I was physically present and attempted to check in. The failure to provide a room was entirely on the hotel’s side. It appears that the reservation was not properly handled or canceled in their system. I made multiple attempts to contact the hotel for assistance, but I was repeatedly given a phone number that could not be reached, and I have not received any refund. Please refund the money deducted to my account.
Stayed 1 night in Dec 2025

2/10 Terrible

Ashley

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This place is HORRIBLE!! First of all when you walk into the lobby, it’s freezing cold, even the receptionist was bundled up because how cold the lobby was, the lobby looked a mess. The elevators does not work but they put me on the 4th floor. It was trash all over the hallways and the lights did not work in the hallways. This place makes you feel extremely uncomfortable and unsafe. It was graffiti all over the walls in the stairwell. Homeless people sitting in the stairwell begging for money as you’re trying to get to your room. As soon as I saw my room which was extremely ran down and smelled like someone or something died in there I immediately went back to the receptionist and asked for a refund!! I booked this place for a week but didn’t even stay in that building for a good 10 minutes!! I am STILL WAITING ON MY REFUND that they refusing to give me!
Stayed 7 nights in Dec 2025

10/10 Excellent

Delaney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment was quiet and suitable for rest. The room was arranged neatly with proper care. Staff ensured a smooth stay throughout. It was an enjoyable experience.
Stayed 1 night in Dec 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t have asked for a better experience. Comfortable seating areas in the lobby. Check-in was smooth and quick.
Stayed 1 night in Dec 2025

10/10 Excellent

Nora

Liked: Cleanliness, amenities, property conditions & facilities
The room felt thoughtfully designed. A very restful experience.
Stayed 1 night in Dec 2025

10/10 Excellent

tilina

Stayed 2 nights in Dec 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, and thoughtful touches made the stay feel truly special.
Stayed 1 night in Dec 2025

2/10 Terrible

Tilina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
roachesbad just everything was nasty
Stayed 5 nights in Dec 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful interior with a cozy, welcoming atmosphere. All amenities were well-maintained and in perfect working order. We would definitely stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Cal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay felt peaceful with a quiet and clean property. The room was maintained carefully. Staff acted responsibly and ensured comfort. Overall, it was a very good stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Remy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel experience was relaxing and well-organized. The room was tidy and had everything in place. Staff remained polite and responsive. The stay was completely satisfying.
Stayed 1 night in Dec 2025

2/10 Terrible

Jenn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where do I start- the door lock was broke so it just pushed open, there are boards on the windows, used shampoo, no microwave, refrigerator or remote. The exits were all locked expect the front.
Stayed 3 nights in Nov 2025

4/10 Poor

Quenton

Liked: Staff & service
Disliked: Cleanliness, amenities
Elevate broken. Random people in and out of the hotel. Bugs/roaches popping up. No house keeping coming to assist
Stayed 3 nights in Nov 2025

10/10 Excellent

Itzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy movement around the area. The room was bright and properly cleaned. Staff offered timely assistance. A very comfortable experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Graysen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A peaceful environment made it perfect for resting. The room was neat and well-lit. Staff responded quickly. A smooth experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful interior setup with great maintenance. The room looked inviting and tidy. Staff managed everything smoothly. A pleasant experience overall.
Stayed 1 night in Nov 2025

10/10 Excellent

Erick

Liked: Cleanliness, amenities, property conditions & facilities
Lovely ambiance around the reception brought a positive feeling. The room maintained a fresh look with clean surfaces. Lighting contributed to a cozy environment. Service quality met expectations well.
Stayed 1 night in Nov 2025