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Uptown Palace

4.0 star property
VIP Access

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Photo gallery for Uptown Palace

Presidential Suite (Duomo view) | View from room
Suite (Duomo view) | View from room
Front of property
1 bedroom, premium bedding, down duvets, minibar
Suite (Duomo view) | Living area

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Via Santa Sofia N.10, Milan, MI, 20122
  • Piazza del Duomo
    ‪8 min walk‬
  • Cathedral of Milan
    ‪8 min walk‬
  • Galleria Vittorio Emanuele II
    ‪11 min walk‬
  • Milan (MXP-Malpensa Intl.)
    ‪44 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room Single Use

1 bedroom, premium bedding, down duvets, minibar

Deluxe Double Room Single Use

  • 22.0 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Double Room Single Use

1 bedroom, premium bedding, down duvets, minibar

Standard Double Room Single Use

8.6 out of 10
Excellent
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

1 bedroom, premium bedding, down duvets, minibar

Superior Double Room Single Use

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room

9.2 out of 10
Wonderful
(7 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

9.4 out of 10
Exceptional
(6 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

1 bedroom, premium bedding, down duvets, minibar

Superior Room

9.0 out of 10
Wonderful
(20 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Double or Twin Room

1 bedroom, premium bedding, down duvets, minibar

Standard Double or Twin Room

8.8 out of 10
Excellent
(41 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite (Duomo view)

Suite (Duomo view)

Suite (Duomo view)

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite (Duomo view)

Presidential Suite (Duomo view) | View from room

Presidential Suite (Duomo view)

  • 101 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Free daily buffet breakfast

iH Hotels Milano Ambasciatori

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, (1001)
The price is €234
for 1 room
includes taxes & fees
14 Aug - 15 Aug
iH Hotels Milano Ambasciatori

About this property

Uptown Palace

Hotel with a restaurant, a short walk to Piazza del Duomo
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
Uptown Palace offers 165 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Uptown Palace. During your stay, you're just a quick walk from Piazza del Duomo. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Up Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the location
  • Within a 10-minute walk of Piazza del Duomo and Cathedral of Milan
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center, 5 meeting rooms, and limo/town car service.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Uptown Palace. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Milan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Up Restaurant - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 23 per night); discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Up Restaurant

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift (70 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels
  • First-run films
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Airport shuttle fee: EUR 140 per person (one-way)
  • Airport shuttle fee per child: EUR 120 (one-way), (up to 18 years old)
  • Nearby parking fee: EUR 23 per night (2625 ft away)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Uptown Palace offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 015416-ALB-00421, IT015146A1DREVIGX3
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Uptown Palace
Uptown Palace Hotel
Uptown Palace Hotel Milan
Uptown Palace Milan
Uptown Palace Hotel
Uptown Palace Milan
Uptown Palace Hotel Milan

Uptown Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 595 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service, amenities
Lovely staff and great location to train station.
Stayed 3 nights in Apr 2025

8/10 Good

Maria

Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Stayed 1 night in Apr 2025

10/10 Excellent

Cameran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Morgan

Stayed 2 nights in Apr 2025

6/10 Okay

Sara Rebeca

Liked: Cleanliness, staff & service, amenities
It was ok
Stayed 3 nights in Apr 2025

2/10 Terrible

Eddie

Disliked: Staff & service
Super rude customer service, didn’t even stayed there! I missed my reservation instead of staying there!! HORRIBLE CUSTOMER SERVICE
Stayed 8 nights in Apr 2025

6/10 Okay

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and large, the bathroom excellent. The area around the hotel was not what we expected- it
Stayed 3 nights in Apr 2025

10/10 Excellent

LUIS CARLOS

Stayed 3 nights in Apr 2025

10/10 Excellent

Bereket

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 2 nights in Apr 2025

6/10 Okay

ahmad

Liked: Cleanliness, amenities
Disliked: Staff & service
The location of the hotel is average, some of the staff were not too helpful and friendly. The room was great.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ivetta, Golden Beach

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a construction
Stayed 4 nights in Apr 2025

10/10 Excellent

Anthony

Travelled with partner
Clean and luxurious
Stayed 2 nights in Apr 2025

6/10 Okay

Tracy

Stayed 5 nights in Mar 2025

2/10 Terrible

Tara

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was rude ... charged for water .. gave me smaller room than I paid for .. area was 12 minutes from Duomo nothing around hotel for at least 7 minute walk
Stayed 1 night in Apr 2025

10/10 Excellent

yodit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was very nice. They checked us in early and were able to switch us into a different room due to the shower and air condition not fully blowing. They were accommodating and very friendly each time. The location is close enough to the Dumo area. There is construction going on right outside the main entrance as of April 20 25 it wasn’t loud but a lot is blocked off. There are restaurants and a smaller grocery store nearby. You’re close enough to the popular area, but far enough to be relaxed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Suma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel and staff

Amazing hotel and staff. Location was excellent for Milan with a metro nearby as well and many shops/stores walking distance.
Stayed 2 nights in Mar 2025

10/10 Excellent

ralph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and great service
Stayed 3 nights in Mar 2025

8/10 Good

Juan Carlos

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff always greets you with a big smile and ready to help you with anything you need.
Stayed 1 night in Mar 2025

8/10 Good

Eugene

Travelled with family
Liked: Amenities
Friendly staff
Stayed 3 nights in Mar 2025

4/10 Poor

Jolene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1am laundry collection. Why?!

This is a nice hotel, comfy beds, friendly staff and super clean. But. I scored it so low because at 1.45am there was a lorry that came to collect a full van’s worth of metal created of laundry. Right outside my room! Needless to say it woke me up and the noise lasted about half an hour. Then there was more noise at 5am! Why on earth would you schedule that for the middle of the night when your main aim as a business is to ensure people can sleep! Absolutely ridiculous.
Stayed 2 nights in Mar 2025

8/10 Good

Yanqiao, Johns Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in great location and has beautiful view of the valley. The hotel is scenery itself with beautiful gardens. Wish they have more selection for breakfast.
Stayed 2 nights in Mar 2025