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Uptown Palace

Property class: 4
VIP Access

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Photo gallery for Uptown Palace

Presidential Suite (Duomo view) | View from room
Suite (Duomo view) | Living area
Presidential Suite (Duomo view) | Terrace/patio
Presidential Suite (Duomo view)
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Via Santa Sofia N.10, Milan, MI, 20122
  • Place, Piazza del Duomo
    ‪8 min walk‬
  • Place, Cathedral of Milan
    ‪8 min walk‬
  • Place, Galleria Vittorio Emanuele II
    ‪11 min walk‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪89 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Standard Double or Twin Room

8.8 out of 10
Excellent
(46 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Single Room

Single Room

Single Room

9.4 out of 10
Exceptional
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room

Premium bedding, down duvets, minibar, in-room safe

Superior Room

9.2 out of 10
Wonderful
(25 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room

8.6 out of 10
Excellent
(9 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite (Duomo view)

Suite (Duomo view)

Suite (Duomo view)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room Single Use

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Standard Double Room Single Use

8.8 out of 10
Excellent
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room Single Use

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Presidential Suite (Duomo view)

Presidential Suite (Duomo view) | View from room

Presidential Suite (Duomo view)

  • City view
  • 101 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Uptown Palace

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
Uptown Palace offers 165 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Uptown Palace. During your stay, you're just a quick walk from Piazza del Duomo. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Up Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Piazza del Duomo and Cathedral of Milan
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center, 5 meeting rooms, and limo/town car service.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Uptown Palace. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Milan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Up Restaurant - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 23 per night); discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Up Restaurant

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift (70 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels
  • First-run films
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 10.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Airport shuttle fee: EUR 140 per person (one-way)
  • Airport shuttle fee per child: EUR 120 (one-way), (up to 18 years old)
  • Nearby parking fee: EUR 23 per night (2625 ft away)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Uptown Palace offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 015416-ALB-00421, IT015146A1DREVIGX3
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Uptown Palace
Uptown Palace Hotel
Uptown Palace Hotel Milan
Uptown Palace Milan
Uptown Palace Hotel
Uptown Palace Milan
Uptown Palace Hotel Milan

Uptown Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 601 out of 1003 reviews
Rating 8 - Good. 215 out of 1003 reviews
Rating 6 - Okay. 99 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 45 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Zainab

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and the shower was awesome. Decent distance from the duomo but very far from milan centrale station. Cant fault the hotel. Really good location
Stayed 2 nights in Jan 2026

10/10 Excellent

Lisa

Stayed 1 night in Jan 2026

10/10 Excellent

Patricia, Howard Beach

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Walk to the duomo, shops and restaurants. Clean beautiful a very comfortable place to stay. I will return.
Stayed 2 nights in Jan 2026

10/10 Excellent

ADITYA

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything
Stayed 1 night in Jan 2026

4/10 Poor

Leigh

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was run down, stunk of sewage, and everything was musty and dingy.
Stayed 1 night in Dec 2025

10/10 Excellent

Katherine

Stayed 4 nights in Dec 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Andre, Holladay

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was fresh and the staff was very friendly and fast.
Stayed 1 night in Dec 2025

10/10 Excellent

Marcella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Usual consistent experience - we even got an upgrade!
Stayed 2 nights in Dec 2025

10/10 Excellent

Tomoko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very friendly. The shower was exceptionally good!!
Stayed 2 nights in Dec 2025

10/10 Excellent

CARLOS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel, very modern, very clean and comfortable. Incredible view of the Duomo and the city from the restaurant on 13th floor. The staff is very courteous and helpful.
Stayed 2 nights in Dec 2025

4/10 Poor

Rhys

Liked: Cleanliness
Yes honestly did t live up to the expectations. I was also supposed to receive a bottle of wine and they offered a glass of prosecco. I was told there is no upgrade even though when I checked for rooms there were available. On my booking it says I get a free upgrade when available. I was disappointed
Stayed 1 night in Dec 2025

10/10 Excellent

ROSSANNA

Stayed 1 night in Dec 2025

10/10 Excellent

Leslie

Stayed 2 nights in Dec 2025

10/10 Excellent

Carlo

Business traveller
Liked: Cleanliness, staff & service, amenities
clean room, nice staff, great location, walking distance to Duomo, safe area
Stayed 3 nights in Dec 2025

8/10 Good

Or

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Nov 2025

10/10 Excellent

Nada

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room is well equipped with all comfort options, the cleanliness was top notch and the location is amazing
Stayed 2 nights in Nov 2025

6/10 Okay

Lyn

Travelled with group
Expedia Gold Member Status not recognised despite being advertised. Room very small. Had to ask for robes, even though these are also advertised. Location very good. Hotel not quite as described!
Stayed 3 nights in Dec 2025

8/10 Good

Rosanna

Liked: Cleanliness, staff & service, amenities
Yes room size
Stayed 2 nights in Nov 2025

10/10 Excellent

marc

Stayed 1 night in Dec 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Nov 2025

10/10 Excellent

Eoin

Liked: Cleanliness, staff & service, amenities
The hotel is well located in a quiet area. The room was very clean and comfortable and the breakfast buffet was very good and located in the top floor with a wonderful view over the city
Stayed 2 nights in Nov 2025

10/10 Excellent

Suleyman

Business traveller
Liked: Cleanliness, staff & service, amenities
Best hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent attentive service.
Stayed 11 nights in Oct 2025

10/10 Excellent

Hamdi

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, nice rooms, great breakfast and close to center
Stayed 3 nights in Oct 2025