2/10 Terrible
Sherry
4 Nov 2025
We were unable to travel to this hotel due to Tropical storm Amy closing down all roads and trains. I contacted the hotel to see if there was any refund for our rooms as this was through no fault of ours. This was the ONLY hotel throughout our entire 3 week stay that was unwilling to refund even a portion of our money. Even though we know that there were guest stranded there as well and using those rooms. Luckily our hotel in Glasgow worked with us and many, many others to help with this unfortunate situation. I will highly recommend all of the other 6 hotels we stayed at and tell everyone to steer clear of Muthu Alexandra Hotel.
Sherry
Stayed 2 nights in Oct 2025






























