4/10 Poor
KAYLA
Travelled with group
5 Jun 2025
Marie was great . However we got the 20 minutes before pool closed we was leaving at 9:55 ask the guy if we was holding him up he said yes . Then pool closed at 10pm but hot tub closed at 11pm staff tried to make us leave at 10 but we was in hot tub then stood around waiting and even came up to us the same guy from night before said it’s 10:55 . Then when check out we had to make 3 trips on the 2nd trip coming back up someone had when in our room open the curtains , took out trash in bedroom and outside door yet housekeeper n maintenance said they didn’t go in yet our curtains was open with our stuff at door they should of never went in room with our stuff in it when they haven’t been our room in 6 days .. hallways smelled on 3rd floor like wet carpets . And as we was leaving the staff decided to paint a bench on the 3rd floor hallways for us to smell it as we was going back n fourth
KAYLA
Stayed 6 nights in May 2025