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Mi Casa Hotel

2.5 star property

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Photo gallery for Mi Casa Hotel

Outdoor pool, pool loungers
Reception
Studio Suite, 1 King Bed with Sofa bed
Poolside bar
Business centre

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
9350 Turkey Lake Rd, Orlando, FL, 32819
  • Place, Phillips Crossing
    ‪2 min drive‬
  • Place, Universal Orlando Resort
    ‪4 min drive‬
  • Place, Universal Studios Florida
    ‪7 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Suite, 2 Double Beds, Pool View

Studio Suite, 2 Double Beds, Pool View

Studio Suite, 2 Double Beds, Pool View

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, Multiple Beds, Pool View

Studio Suite, Multiple Beds, Pool View

Studio Suite, Multiple Beds, Pool View

  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Mi Casa Hotel

An outdoor pool, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free self parking, and a free theme park shuttle are also provided. Additionally, a business center, a children's pool, and dry cleaning are onsite.
Mi Casa Hotel offers 215 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Pillowtop beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy Mi Casa Hotel's location. During your stay, you'll be close to Orange County Convention Center. Free breakfast, free self parking, and a free theme park shuttle are available.
  • Free continental breakfast served daily
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground
  • Guests speak favorably about the location and the pool
  • Just a 4-minute drive from The Orlando Eye and a few minutes from CoCo Key Water Resort
  • Free theme park shuttle service
Mi Casa Hotel offers its guests an outdoor pool and a children's pool. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

There's an onsite business center. An arcade/game room, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Mi Casa Hotel. Free self parking is available.

This Orlando hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50.00 will be collected before check-in.
  • Resort fee: USD 8.50 per accommodation, per night
The resort fee includes:
  • In-room coffee
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Suites South Universal
Quality Suites Universal
Quality Suites Universal South
Quality Suites Universal South Hotel
Quality Suites Universal South Hotel Orlando
Quality Suites Universal South Orlando
Universal South
Quality Suites Hotel Orlando
Quality Suites Orlando
Quality Suites
Quality Suites
Mi Casa Hotel Hotel
Mi Casa Hotel Orlando
Mi Casa Hotel Hotel Orlando

Mi Casa Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 219 out of 1000 reviews
Rating 8 - Good. 156 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 153 out of 1000 reviews
Rating 2 - Terrible. 301 out of 1000 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

4/10 Poor

Azad, Bothell

Disliked: Cleanliness, amenities, property conditions & facilities
Booked multi-bed room for family of six however the extra provided sofa bed doesn’t have any bedsheet or blanket and upon asking for it I was told they don’t have extra. Question is how are 6 people supposed to sleep in this case? Room was smelly and not well maintained. Its definitely old with paint chipping off from the wall. Stayed for 6 days no room service at all. Everyday I’ve to go and ask for replacement towels at reception. Moreover, phone in my room was not working so I’ve to walk to make any request. Breakfast was ok for the price. Shuttle to park is very rare and avoid if possible. Overall, i would not recommend staying at the hotel.
Stayed 6 nights in Jan 2026

8/10 Good

DAVID

Travelled with family
Liked: Cleanliness, amenities
Not following through with general upkeep of hotel.
Stayed 2 nights in Nov 2025

2/10 Terrible

Lonnie

Stayed 1 night in Jan 2026

4/10 Poor

Aldana

Stayed 2 nights in Jan 2026

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities
Room needs serious renovations
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony, Rochester

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice stay,,wish the weather would have been warmer to enjoy the pool area!
Stayed 4 nights in Jan 2026

6/10 Okay

Teresa

Stayed 2 nights in Jan 2026

2/10 Terrible

Bridgid Marie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches, people fighting outside room, blood on my pillow, no ice machine, felt unsafe so checked out within 1hr but wouldn't give refund! DO NOT STAY HERE!!! HORRIFIC
Stayed 4 nights in Jan 2026

2/10 Terrible

Ana

Worst hotel ever I stayed!!! The room rug was black of dirt, bath tub sink was running all day long like a faucet since the valve was broken. No blankets or towels available in the room. The lobby attendant by teenagers and at night time smelling like Marijuana, and waht about the supposedly complimentary breakfast... bread, eggs with water a burn meet! good luck if you find coffee
Stayed 3 nights in Jan 2026

8/10 Good

Teresa

Stayed 2 nights in Jan 2026

6/10 Okay

Adrian Antonio Matos

Stayed 6 nights in Jan 2026

4/10 Poor

Richardina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We need to beg for towels We need to go to front desk to ask for papertowel Tgey dont clean the room, need to ask one day before and before 9am
Stayed 7 nights in Nov 2025

2/10 Terrible

Yaman

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very very dirty, cockroaches everywhere in the rooms and sheets are dirty. Be careful guys.
Stayed 2 nights in Jan 2026

8/10 Good

Anabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 5 nights in Dec 2025

10/10 Excellent

Kiara

Stayed 4 nights in Dec 2025

4/10 Poor

iris, Philadelphia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon walking in my room, there were roaches. I waited four days for a washcloth that never came. The remote controls never worked for the TV so all we could watch was YouTube. Requested a new remote control, but the maintenance man rudely refused to have a conversation about what the problem was. You’re not allowed housekeeping services until after three days of your stay. I had to get my own linens and pillows for my pull out bed which was extremely old, lopsided and uncomfortable. Would not recommend.Sink and tub took forever to drain.they advertise a pool and a hot tub, pool was there hot tub wasn’t hot ever nor warm pretty much ice cold. The way they word they have shuttle service You would think that it goes to the 2 other major parks as well, but their shuttle only goes to universal which made my trip a lot pricier because I had to use Uber the whole time with 6 people traveling in my group. The few employees that we did encounter with the exception of maintenance were absolutely wonderful.
Roach! First thing I saw when we walked in
Stayed 3 nights in Dec 2025

4/10 Poor

Felicia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and i had to switch rooms because our initial room they put us in was dirty. No wash cloths only 1 towel for 3 adults and the bed looked slept in dirty wrinkle sheets floor had mildew rings even on the couch and desk chair. Smelled of mold. The second room was just a bit better but the sofa bed dis not come out and still only 1 towel for 3 adults. I never make bad reviews about a hotel but this place took the cake. Don't stay here unless you absolutely have no choice. On the plus side the guy at the feont desk waa nice.
Stayed 1 night in Dec 2025

8/10 Good

Bojan

Travelled with partner
Staff
Stayed 1 night in Dec 2025

2/10 Terrible

dale

Stayed 4 nights in Dec 2025

8/10 Good

vijaya kumar

Stayed 4 nights in Dec 2025

6/10 Okay

Heather

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room was very dirty, you could really tell in the bathroom where there were still tons of dirt in the floor, there were also a lot of black curly hairs all over the bathroom. Breakfast fell very short with watery scrambled eggs, undercooked sausage, mixed fruit melody out of a can, some cereal, toast and bagels which were both hard. Milk was out for the cereal, asked the ladies standing in little room for more they continued their conversation and got it when they were done chit chatting.
Stayed 1 night in Dec 2025

2/10 Terrible

Darryl

Stayed 2 nights in Dec 2025

4/10 Poor

YESENIA, GURABO

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room is humid, bathroom walls are full of black mold, and towels never dry. We found cockroaches died and alive. Breakfast was included with room rate, but was always the same food and coffee ran out quickly. Room service is only available if you're 5 days or more and upon request. We need to go daily to front desk for clean towels.
Stayed 7 nights in Dec 2025

2/10 Terrible

paul

the place was filthy
Stayed 3 nights in Dec 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elevator smelled kinda bad so some cleaning is required. Other wise it was such cozy nice place to stay. Check in and Check out was superfast. It needs some vending machines cause all of them were out of order. Room was clean and nice. Will stay again when going to Orlando. I recommend
Stayed 2 nights in Dec 2025