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Mi Casa Hotel

2.5 star property

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Photo gallery for Mi Casa Hotel

Outdoor pool, pool loungers
Reception
Business centre
Studio Suite, 1 King Bed with Sofa bed
Poolside bar

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
9350 Turkey Lake Rd, Orlando, FL, 32819
  • Place, Pointe Orlando
    ‪9 min walk‬
  • Place, Wonderworks
    ‪11 min walk‬
  • Place, Orange County Convention Center
    ‪17 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Pool View

Studio Suite, 2 Double Beds, Pool View

Studio Suite, 2 Double Beds, Pool View

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Multiple Beds, Pool View

Studio Suite, Multiple Beds, Pool View

Studio Suite, Multiple Beds, Pool View

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Mi Casa Hotel

Family-friendly hotel with free breakfast and theme park shuttle service
An outdoor pool, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free self parking, and a free theme park shuttle are also provided. Additionally, a business center, a children's pool, and dry cleaning are onsite.
Mi Casa Hotel offers 215 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Pillowtop beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy Mi Casa Hotel's location. During your stay, you're just a quick walk from Dr. P. Phillips Hospital. Free breakfast, free self parking, and a free theme park shuttle are available.
  • Free continental breakfast served daily
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground
  • Guests speak favorably about the pool and the bar
  • Just a 4-minute drive from CoCo Key Water Resort and a few minutes from The Orlando Eye
  • Free theme park shuttle service
Mi Casa Hotel offers its guests an outdoor pool and a children's pool. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

There's an onsite business center. An arcade/game room, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Mi Casa Hotel. Free self parking is available.

This Orlando hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50.00 will be collected before check-in.
  • Resort fee: USD 8.50 per accommodation, per night
The resort fee includes:
  • In-room coffee
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Suites South Universal
Quality Suites Universal
Quality Suites Universal South
Quality Suites Universal South Hotel
Quality Suites Universal South Hotel Orlando
Quality Suites Universal South Orlando
Universal South
Quality Suites Hotel Orlando
Quality Suites Orlando
Quality Suites
Quality Suites
Mi Casa Hotel Hotel
Mi Casa Hotel Orlando
Mi Casa Hotel Hotel Orlando

Mi Casa Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 225 out of 1002 reviews
Rating 8 - Good. 168 out of 1002 reviews
Rating 6 - Okay. 177 out of 1002 reviews
Rating 4 - Poor. 154 out of 1002 reviews
Rating 2 - Terrible. 278 out of 1002 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Lloyd

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The grounds where very dirty. The elevators nasty. No ice machines. My floor was soaked. For the price it was a waste. I asked for a certain room away from elevators. He declined to honor it. Towels was worn. No wash cloths. Holes in doors stuffed with paper. Dark in places. Reminded me of a scary movie. Exteriors nasty. I dont take pics anymore. Because Hotels.com doesn't allow the truth to be displayed.
Stayed 1 night in Oct 2025

4/10 Poor

Jacob

Disliked: Cleanliness, staff & service
Management was very rude, and then they hang up on you if you call back, they don’t answer.
Stayed 2 nights in Oct 2025

8/10 Good

Pamela

Business traveller
This is a middle of the road hotel but its location is close to the hospital.
Stayed 1 night in Oct 2025

8/10 Good

Casta Alejandra

Stayed 1 night in Oct 2025

6/10 Okay

Eric

Travelled with family
Had to ask for wash clothes. No shampoo, conditioner, or toothpaste in the bathroom. Coffee maker was broke.
Stayed 3 nights in Sep 2025

2/10 Terrible

marcelo

Travelled with family
Disliked: Property conditions & facilities
Stayed 9 nights in Sep 2025

10/10 Excellent

Edith

Stayed 1 night in Sep 2025

2/10 Terrible

Marlene Gioconda, Monroe

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is not well maintained and there are roaches inside and outside the rooms. Carpets are dirty. The pool was dirty and not maintained, besides there was loud music playing until late at night. The people selling Disney entrances were very aggressive and they even follow my boyfriend to the parking lot trying to sell him a package. The “complimentary” breakfast was bad and cold. Our overall experience with this place was terrible. We will never stay or recommend this place to our friends and family.
Stayed 4 nights in Sep 2025

2/10 Terrible

Amanda Nicole, Burns Lake

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont even know where to begin. This place is nothing like the pictures at all. It is run down and nasty. We got in late due to a flight delay and we checked in and went to our room. Upon opening the room door the stench of mildew and mold eminated from the room. It was 1130pm and my children hadnt eaten yet so we went to grab them food. While walking thru the outdoor hallways there were "women by the hour" if you know what i mean. Drinking and partying. When we returned we were having problems breathing as the smell was soo bad. I was gonna try to stay one night and find a new place in the morning but i didnt want to risk my families lives staying there. My throat had already began closing up. I told the receptionist we cant stay there. The room is nasty and moldy and she offered to change rooms. I told her they are all gonna be like that. She refunded my damage deposit and resort fees and we left. The hotel has refused to refund us. If i can save other people their money and health. DO NOT STAY HERE! RUN. Ps. There were bugs crawling all over the sink in the bathroom.
Stayed 7 nights in Aug 2025

4/10 Poor

Natasha

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

2/10 Terrible

carlene

Disliked: Property conditions & facilities
Was not good
Stayed 13 nights in Aug 2025

4/10 Poor

Christi

Travelled with family
Disliked: Amenities, property conditions & facilities
No ice in the machines. Only 2 towels in the room that we stayed in for 4 people.
Stayed 1 night in Aug 2025

6/10 Okay

Allicia

Travelled with family, Business traveller
Disliked: Amenities
There were bugs in our room Ants and spiders. The staff looked at you crazy for requesting towels. The pictures are of how the place use to look. Pool and bar was good. They also need to get the elevator fixed and update the room’s lights. So dark.
Stayed 6 nights in Aug 2025

2/10 Terrible

Nahir Belinda

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs Renovation
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room smelled pretty bad, moisture or mold.
Stayed 8 nights in Jun 2025

6/10 Okay

blanca

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Sharon

Disliked: Staff & service, property conditions & facilities
The complete property smell like cigars, it feels very unsafe, looks like people are living there, no just on vacation, the pool was dirty, green dirty, and out of service, the shower was clogged. Awful. I don't recommend this hotel for anyone, specially not with children or women's alone.
Stayed 5 nights in Jul 2025

4/10 Poor

Andrea

Stayed 4 nights in Jul 2025

2/10 Terrible

Camille

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Steve

Travelled with family and small children
Liked: Cleanliness, staff & service
It’s very close to Seaworld and other theme parks very affordable downside is you can’t take breakfast to your room and they charge you hidden fees when you get there three dollar charge per day
Stayed 3 nights in Jul 2025

10/10 Excellent

Sherlline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Huge room space for the price
Stayed 4 nights in Jul 2025

8/10 Good

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Pool had a malfunction and was not useable but the room was great quality for the money spent! Will definitely book again when im in the area
Stayed 4 nights in Jul 2025

2/10 Terrible

Robert, Haines City

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in serious need of a renovation. The decor and all the furniture and beds were extremely dated. The food that they serve for breakfast was absolutely disgusting. Their pool was closed for maintenance and we should’ve been notified prior to confirming our booking… Our kids were extremely disappointed and upset that they couldn’t use the pool. Spend a bit more money and just stay someplace else
Stayed 3 nights in Jul 2025

2/10 Terrible

Bing

Disliked: Cleanliness
Stayed 5 nights in Jul 2025

2/10 Terrible

David

Stayed 1 night in Jul 2025