Mi Casa Hotel

2.5 star property

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Photo gallery for Mi Casa Hotel

Outdoor pool, pool loungers
Poolside bar
Exterior
Studio Suite, 1 King Bed with Sofa bed
Children’s play area – outdoor

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • Breakfast included
  • 24/7 front desk

Explore the area

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9350 Turkey Lake Rd, Orlando, FL, 32819
  • Place, Pointe Orlando
    ‪11 min walk‬
  • Place, Orange County Convention Center
    ‪17 min walk‬
  • Place, SeaWorld® Orlando
    ‪3 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

Studio Suite, 2 Double Beds

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 2 Double Beds, Pool View

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed with Sofa bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 2 Queen Beds

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, Multiple Beds, Pool View

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Mi Casa Hotel

Family-friendly hotel with free breakfast and theme park shuttle service
An outdoor pool, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free self parking, and a free theme park shuttle are also provided. Additionally, a business center, a children's pool, and dry cleaning are onsite.
Mi Casa Hotel offers 215 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Pillowtop beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy Mi Casa Hotel's location. During your stay, you're just a quick walk from Dr. P. Phillips Hospital. Free breakfast, free self parking, and a free theme park shuttle are available.
  • Free continental breakfast served daily
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground
  • Guests speak favorably about the clean accommodations and the bar
  • Just a 4-minute drive from The Orlando Eye and a few minutes from CoCo Key Water Resort
  • Free theme park shuttle service
Mi Casa Hotel offers its guests an outdoor pool and a children's pool. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

There's an onsite business center. An arcade/game room, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Mi Casa Hotel. Free self parking is available.

This Orlando hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50.00 will be collected before check-in.
  • Resort fee: USD 4.50 per accommodation, per night
The resort fee includes:
  • In-room coffee
  • Internet access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Suites South Universal
Quality Suites Universal
Quality Suites Universal South
Quality Suites Universal South Hotel
Quality Suites Universal South Hotel Orlando
Quality Suites Universal South Orlando
Universal South
Quality Suites Hotel Orlando
Quality Suites Orlando
Quality Suites
Quality Suites
Mi Casa Hotel Hotel
Mi Casa Hotel Orlando
Mi Casa Hotel Hotel Orlando

Mi Casa Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 222 out of 1003 reviews
Rating 8 - Good. 168 out of 1003 reviews
Rating 6 - Okay. 185 out of 1003 reviews
Rating 4 - Poor. 157 out of 1003 reviews
Rating 2 - Terrible. 271 out of 1003 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Do not stay at this property! We are seasoned business travelers that stay in Orlando hotels every Friday, Saturday, Sunday. We were very clean and checked out properly after a three nights stay. The hotel did not return back our $50 deposit on our credit card after five days of waiting. I called Expedia and they said that after calling this property on our behalf, several times, someone finally picked up and said that it took five business days. It was past that timeframe, and if we did not call Expedia to contact this property on our behalf, they would’ve just taken our $50 deposit. The staff at this property is not honest and I do not recommend anyone staying here…even though the photos online look beautiful. Also, there were tiny ants all over the bathroom walls and got into my toiletry kit, and I brought those ants home into my bathroom.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Stayed 3 nights in Jun 2025

4/10 Poor

Jaden

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jun 2025

2/10 Terrible

Dominik

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely leave negative reviews, but I feel like I owe it to fellow travelers—this place ruined the start of my trip to Orlando. I booked three nights but ended up leaving after just one. The hotel looks nice in photos, but in reality it’s dirty, run-down, and smells strongly of mold. The front desk manager was rude at check-in and even gave me keys to a room that was already occupied—with no apology. The room I got was in terrible condition, and the place felt unsafe, especially at night with lots of noise and sketchy activity. I quickly found a better hotel and won’t be returning here. Avoid if you want to enjoy your stay.
Stayed 3 nights in Jul 2025

2/10 Terrible

Harry

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Kellie

Liked: Cleanliness
Disliked: Amenities
We booked a room for 5 (2 full beds and a sleeper couch). Our room was supplied with 1 bath towel and 2 small hand towels. The sleeper couch was not equipped with sheets or a pillow. When we asked for these items, we were told they didnt have anything they could give us at that time. We had to wait till the next day when the laundry was done.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alexander, Daytona Beach

Stayed 1 night in Jun 2025

8/10 Good

Ailyn

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

6/10 Okay

Marli

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service

Disappointed ineptness

Fair quality. Old, but comfy. Had to ask for towels; had no washcloths. Upon checking in, the agent said our res was canceled even though it was paid in advance, so we had no place to go at midnight. He said they were full, so not helpful. That was it. I had to buy a room in a higher priced hotel with availability (not many available in Orlando summers)-checked in at 3:am. I returned the next morning since MiCasa had my money. The manager was working and not very kind. She was a tad self righteous in protecting their error claiming that the error was not theirs but mine. In the end, she restored my res and said my unused night fee would be returned. No apologies nor offerings of service due to their ineptitude. Very disappointed.
Stayed 5 nights in Jun 2025

10/10 Excellent

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

4/10 Poor

Jaemilyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service, no washing machine, got the room changed because it didn't had A/C and it was very hot.
Stayed 8 nights in Jun 2025

4/10 Poor

Samia

Stayed 1 night in Jun 2025

2/10 Terrible

Tim

Could not make the trip. No one ever answered the phone about a refund. Cannot get in touch with anyone and now i am out on my money.
Stayed 6 nights in Jun 2025

4/10 Poor

Julimarie

Travelled with family
First of all, I had cockroaches in the bathroom, so I let it go. Until the next day I found several cockroaches on the bed, I couldn't stand it anymore. I went to the lobby and they changed my room from then on, I had no problems.
Stayed 7 nights in Jun 2025

6/10 Okay

Marina, west palm beach

Disliked: Amenities, property conditions & facilities
Our room had a leak and the sink was clogged. They sent someone over to “fixing” but stayed the same issue. Breakfast was ok. Nice staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Edward A

Liked: Cleanliness, amenities, property conditions & facilities
Nice property, but old. Great staff.
Stayed 3 nights in May 2025

10/10 Excellent

Zaryanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay!
Stayed 1 night in May 2025

6/10 Okay

nieves, Brookhaven

Stayed 1 night in Jun 2025

2/10 Terrible

maddison

Disliked: Cleanliness, staff & service, room comfort

Terrible experience

Well, my check in experience was absolutely terrible. The lady at the front desk was either on drugs or having a stroke. She couldn't even stand up straight we had to call an ambulance for her and it took about 2 hours for me to get checked into my room which hmm was the wrong room, not the room that I had booked and It was hard for me to get my room changed to the room that I did book. It was just a very unpleasant experience, but I had no other choice. Because I was in town for a convention and a lot of the hotels, we're full. I would love to either have my money back or have some type of compensation for the lack of professionalism that came from an experience that I was supposed to be on vacation and the hotel is supposed to be doing a job.
Stayed 4 nights in May 2025

4/10 Poor

CARLOS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Lance

Liked: Cleanliness
Disliked: Room comfort
Screaming
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly pool was very nice but the hot tub wasn’t working overall nice stay close to parks
Stayed 1 night in May 2025

6/10 Okay

Glenda

Stayed 2 nights in Apr 2025

4/10 Poor

Ward

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

jonathan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend nobody ever stay at this hotel was the most dirtiest hotel room I’ve ever experienced in my nine years of traveling. There was pee stains on the bed black spots on the curtain burn marks in the carpet. All carpeting was dirty and black AC unit smelled terrible. TVs did not work on door was not even attached was filled with cardboard so nobody could peek in doors do not close all the way showing light through the doorways. Bathrooms were absolutely disgusting. Showerheads were not cleaned. Walls were all damaged painted over with new paint on half the walls painted over dirt spots TV stands are falling apart. Dresser drawers would not pull out if I was not staying there for only three days. I would’ve definitely booked a different hotel was not accommodated at all, and was told that I was not able to have a room change and that that room was clean when I have picture proof of the room being absolutely disgusting. They do not care about their customers by the clean of their hotel. Please stay away. I advise you. It’s your best decision.
Stayed 3 nights in Apr 2025