Mi Casa Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Mi Casa Hotel

Outdoor pool, pool loungers
Studio Suite, 1 King Bed with Sofa bed
Exterior
Poolside bar
Reception

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
9350 Turkey Lake Rd, Orlando, FL, 32819
  • Pointe Orlando
    ‪11 min walk‬
  • Orange County Convention Center
    ‪17 min walk‬
  • SeaWorld® Orlando
    ‪3 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

Studio Suite, 2 Double Beds, Pool View

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 2 Queen Beds

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, Multiple Beds, Pool View

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 2 Double Beds

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Mi Casa Hotel

Family-friendly hotel with free breakfast and theme park shuttle service
An outdoor pool, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free self parking, and a free theme park shuttle are also provided. Additionally, a business center, a children's pool, and dry cleaning are onsite.
Mi Casa Hotel offers 215 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Pillowtop beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy Mi Casa Hotel's location. During your stay, you're just a quick walk from Dr. P. Phillips Hospital. Free breakfast, free self parking, and a free theme park shuttle are available.
  • Free continental breakfast served daily
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground
  • Guests speak favorably about the location and the pool
  • Just a 4-minute drive from The Orlando Eye at ICON Park and a few minutes from CoCo Key Water Resort
  • Free theme park shuttle service
Mi Casa Hotel offers its guests an outdoor pool and a children's pool. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

There's an onsite business center. An arcade/game room, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Mi Casa Hotel. Free self parking is available.

This Orlando hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50.00 will be collected before check-in.
  • Resort fee: USD 4.50 per accommodation, per night
The resort fee includes:
  • In-room coffee
  • Internet access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Suites South Universal
Quality Suites Universal
Quality Suites Universal South
Quality Suites Universal South Hotel
Quality Suites Universal South Hotel Orlando
Quality Suites Universal South Orlando
Universal South
Quality Suites Hotel Orlando
Quality Suites Orlando
Quality Suites
Quality Suites
Mi Casa Hotel Hotel
Mi Casa Hotel Orlando
Mi Casa Hotel Hotel Orlando

Mi Casa Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 223 out of 1012 reviews
Rating 8 - Good. 171 out of 1012 reviews
Rating 6 - Okay. 185 out of 1012 reviews
Rating 4 - Poor. 161 out of 1012 reviews
Rating 2 - Terrible. 272 out of 1012 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Nicholas

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room. No hot water for 36h
Stayed 4 nights in Feb 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and property was quite acceptable for the price. Breakfast was good and always on time. Bed was comfortable and it was quiet at night. Water pressure good. Not the Hyatt but remember the cost is very affordable. Only negative was Expedia site showed it was .6 miles from convention center, it is if you can fly. The hotel is across the highway and the only way to get there, if you don't have a car, is to either walk 4 miles around the highway or use a ride share/taxi service. I've asked Expedia and the hotel to get the description changed.
Stayed 5 nights in Mar 2025

8/10 Good

Jefferson

Peaceful
Stayed 3 nights in Mar 2025

2/10 Terrible

Nicolas

Stayed 7 nights in Jan 2025

6/10 Okay

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very run down. Mold was growing in the bathroom. The tub was peeling. Had to ask for more towels because two towels were only in the room.
Stayed 2 nights in Mar 2025

4/10 Poor

Kimi

Disliked: Cleanliness, property conditions & facilities
Pool was cute. Rooms were very old, musty, smells strong on cleaning supply. Sheets were questionable if they were clean or not.
Stayed 1 night in Mar 2025

10/10 Excellent

Victor

Stayed 1 night in Mar 2025

8/10 Good

Marlene, Altamonte Springs

Liked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Brett

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hot tub was not working
Stayed 3 nights in Mar 2025

2/10 Terrible

hernando

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Mati

Stayed 5 nights in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Ew

Yuck. My allergies are killing me from the dirty hotel.
Stayed 1 night in Mar 2025

6/10 Okay

Jackie

Disliked: Property conditions & facilities
It was ok for what the price. And the ice machine didnt work.
Stayed 1 night in Mar 2025

2/10 Terrible

Terrell

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful hotel. Please don’t ever book
Stayed 2 nights in Mar 2025

2/10 Terrible

Caminae

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roach Casa

We entered our room after a long evening at Disney and noticed roaches and other bugs crawling around everywhere. The bed was clean, but NOTHING else was. The rooms were old and falling apart. We were offered another room, but it had the same issues, including more roaches. The kids were just in tears. It was quite a horrible experience for a family vacation. The hotel rooms are in much need of an exterminator and upgrade!
A roach
Loose flooring and rusted hardware connections
Some of the garbage in the chair
Stayed 5 nights in Feb 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Ni
Stayed 2 nights in Mar 2025

10/10 Excellent

Donavalisha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Leah C.

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t Book

Unfortunately this hotel doesn’t look as it appears online. The hotel is older, extremely dated, and appears unsafe. Upon turning into the property, I knew we were in for a terrible time. We checked in despite our fears to be greeted by a room that was worst than we could have imagined. My family and I had to find other accommodations at 3am. MiCasa was not “our house” and was not the start of a great start to a vacation. To credit management they did refund our reservation for 4 of the 5 nights we booked. Hotels.com as a courtesy refunded the additional night ,as we only remained in the room for 10mins and otherwise sat in the lobby locating another room and waiting on Uber.
Stayed 5 nights in Mar 2025

2/10 Terrible

Stephanie Kay Harbron

Disliked: Cleanliness, amenities, property conditions & facilities
From the photos on line it looks beautiful plus affordable. It’s extremely dated, my room had ants coming out of the ceiling in the bathroom. The door barely locked and the bathroom door didn’t close at all because its bigger than the frame. Some put a hole in the tub wall and its just poorly spackled. Online it says hot tub which is one of the reasons I picked it, no hot tub. It was freezing and filled with leaves. I requested housekeeping for Sunday because my trash was overflowing, they never showed up. I did not know that every night until past 2am that loud music would be playing and my neighbors let their kids run up and down the balcony, hitting my wall and door. I did not have the time to switch rooms or hotels or I would have. I was there for a limited time and on the go for softball.
Stayed 3 nights in Mar 2025

8/10 Good

Melissa

Stayed 3 nights in Mar 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Felix

Liked: Staff & service, property conditions & facilities
There were two cockroaches in the room, they should fumigate more often.
Stayed 2 nights in Feb 2025

2/10 Terrible

Stephanie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would encourage you to spend a little more to stay somewhere a little nicer!! I don’t believe I’ve ever had a bigger ‘ick’ feeling staying in a hotel- and I’ve stayed in hundreds. The floor and sheets were damp and smelled like mildew- walking around barefoot on the carpet gave my kids black feet! When we first checked in, another guest came down with a coach roach they’d found on their bed. We tried to get more towels and blankets and the staff was incredibly rude and dismissive. The hot tub and pool heaters were broken and while surprised they served a hot breakfast, we soon stopped eating there because the eggs were crunchy and the sausage didn’t taste like sausage.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went to Disneyworld for a weekend. The hotel was perfect for a 2 nights.
Stayed 2 nights in Feb 2025