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Hotel Trusty Osaka Abeno

4.0 star property

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Photo gallery for Hotel Trusty Osaka Abeno

Reception
Café
Lobby
Point of interest
Hallway

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
1-5-10-300 Abenosuji, Abeno-ku, Osaka, Osaka, 545-0052
  • Place, Abeno Harukas
    ‪1 min walk‬
  • Place, Spa World
    ‪10 min walk‬
  • Place, Tsutenkaku Tower
    ‪12 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for Regular Double Room (150cm) Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Regular Double Room (150cm) Smoking (No meal and bed for child [0-11 y/o])

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Basic Double Room, Non Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Basic Double Room, Non Smoking (No meal and bed for child [0-11 y/o])

8.4 out of 10
Very good
(16 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Superior Double Room, Smoking (No meal and bed for child [0-11 y/o])

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Standard Twin Room, Smoking (No meal and bed for child [0-11 y/o])

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Single Room, Smoking (130cm bed) (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Standard Single Room, Smoking (130cm bed) (No meal and bed for child [0-11 y/o])

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Executive Double Room, 1 King Bed, Non Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Executive Double Room, 1 King Bed, Non Smoking (No meal and bed for child [0-11 y/o])

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Regular Double Room (150cm) Non Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Regular Double Room (150cm) Non Smoking (No meal and bed for child [0-11 y/o])

9.2 out of 10
Wonderful
(17 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Basic Double Room, Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Basic Double Room, Smoking (No meal and bed for child [0-11 y/o])

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room, Non Smoking (130cm bed) (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Standard Single Room, Non Smoking (130cm bed) (No meal and bed for child [0-11 y/o])

8.0 out of 10
Very good
(5 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Twin Room, Non Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Standard Twin Room, Non Smoking (No meal and bed for child [0-11 y/o])

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Double Room, Non Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Superior Double Room, Non Smoking (No meal and bed for child [0-11 y/o])

7.8 out of 10
Good
(8 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room - Non-Smoking

Lobby

Standard Double Room - Non-Smoking

  • Sleeps 2

View all photos for Standard Double Room - Smoking

Lobby

Standard Double Room - Smoking

  • Sleeps 2

View all photos for Superior Double Room - Non-Smoking

Lobby

Superior Double Room - Non-Smoking

  • Sleeps 2

View all photos for Superior Double Room - Smoking

Lobby

Superior Double Room - Smoking

  • Sleeps 2

View all photos for Executive Double Room - Non-Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Executive Double Room - Non-Smoking

  • Sleeps 2

View all photos for Executive Double Room - Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Executive Double Room - Smoking

  • Sleeps 2

View all photos for Standard Twin Room - Non-Smoking

Lobby

Standard Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room - Smoking

Lobby

Standard Twin Room - Smoking

  • Sleeps 2

View all photos for Standard Single Room- Non-Smoking

Lobby

Standard Single Room- Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

View all photos for Standard Single Room-Smoking

Lobby

Standard Single Room-Smoking

  • Sleeps 1

View all photos for Abeno Regular Double Room-Non-Smoking

Lobby

Abeno Regular Double Room-Non-Smoking

  • Sleeps 2

View all photos for Abeno Regular Double Room-Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Abeno Regular Double Room-Smoking

  • Sleeps 2

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About this property

Hotel Trusty Osaka Abeno

This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a microwave in a common area, dry cleaning, and a 24-hour front desk.
Hotel Trusty Osaka Abeno offers 202 accommodations with complimentary bottled water and slippers. 43-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones.

Our customers tell us they can't get enough of Hotel Trusty Osaka Abeno's great location. During your stay, you're just a quick walk from Abeno Harukas. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include meeting rooms, a multilingual staff, and an elevator
  • Guests have great things to say about the helpful staff and the location
  • 10 minutes by foot from Spa World and a 2-minute drive from Tsutenkaku Tower
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A terrace, a vending machine, and multilingual staff are also featured at Hotel Trusty Osaka Abeno.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
TERRACE Cafe Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Rin-Tei - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 7:00 AM to midnight; JPY 2,500 per night; discounts available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,750 for adults and JPY 1,760 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Rin-Tei
  • TERRACE Cafe Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children ages 0-11, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 1760 for children
  • Nearby parking fee: JPY 2500 per night (328 ft away; open 7:00 AM to midnight)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Trusty Abeno
Hotel Trusty Abeno Osaka
Hotel Trusty Osaka Abeno
Trusty Abeno
Trusty Osaka Abeno
Hotel Trusty Osaka Abeno Hotel
Hotel Trusty Osaka Abeno Osaka
Hotel Trusty Osaka Abeno Hotel Osaka

Hotel Trusty Osaka Abeno Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 548 out of 1000 reviews
Rating 8 - Good. 325 out of 1000 reviews
Rating 6 - Okay. 92 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good, great location for exploring Osaka. Room had everyhing we needed. The breakfast was a little average for western options but that's the only down side.
Stayed 4 nights in Dec 2025

8/10 Good

Tsui Fa

Liked: Cleanliness, staff & service, amenities
Great location with JR, metro and Kintetsu Railway nearby, clean room and friendly staff. The only thing made me feeling inconvenient is that most of the electrical sockets are located too close to the wall and not suitable for me to plug in my universal adapter. I could only plug in my universal adapter to the electrical socket which is located near the ground, far away from desk/bed, and it’s very inconvenient to charge my mobile devices.
Stayed 6 nights in Nov 2025

6/10 Okay

Joshua

Stayed 6 nights in Nov 2025

8/10 Good

TOSHIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋の清掃は行き届いていて満足してます。
Stayed 1 night in Nov 2025

8/10 Good

MIYUKI

Stayed 1 night in Nov 2025

10/10 Excellent

Douglas

Stayed 1 night in Nov 2025

8/10 Good

Chi Yung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 3 nights in Nov 2025

10/10 Excellent

Jesse, Doral

Liked: Cleanliness, amenities, property conditions & facilities
Awesome large room and accessible to Tenoji station and mall and restaurants. Not chaotic like Dotonbuti.
Stayed 4 nights in Nov 2025

8/10 Good

Tojiro

Liked: Cleanliness, staff & service, amenities
I have been staying at this hotel for past 15 years. Their service, location and breakfast are excellent. Price is little higher but it is acceptable.
Stayed 4 nights in Nov 2025

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room - with lots of space. Friendly staff and a great location.
Stayed 3 nights in Nov 2025

10/10 Excellent

kay Cheng, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good housekeeping
Stayed 12 nights in Oct 2025

8/10 Good

YASUHARU

Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 1 night in Oct 2025

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, amenities
All-around good and conveniently-located hotel in the middle of Tennoji's hustle and bustle area. Second stay in one year via the first experience being smooth and great. The entrance is not too easy to locate, but once you know where it is and what Midosuzi line, Tennoji station subway exit to take (#12!), it is all good from there.
Stayed 1 night in Oct 2025

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness, amenities
Housekeeping was good. Bath soap n shampoo were replenished everyday. Lighting in the room should be brighter. Somehow we received better service from reception n breakfast place during our visit in April this year.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jon

Stayed 1 night in Oct 2025

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended, service, facilities, cleanliness, attention to detail, and central location makes of this hotel a definite repeat whenever back in Osaka for business or leisure travel.
Stayed 4 nights in Sep 2025

8/10 Good

JUNG EUN

Stayed 3 nights in Oct 2025

10/10 Excellent

Miki

Stayed 1 night in Oct 2025

8/10 Good

MIWA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The mattress was the most comfortable I have had in Japan. Still firm, but with more (appropriate) give than others -- probably what would be considered Firm in the U.S., as opposed to Extra Firm. The staff was English speaking and very helpful. The location is convenient, close to airport transportation and Tennoji Park. The room is slightly bigger than what is typical in Japanese urban centers -- economical but comfortable.
Stayed 1 night in Sep 2025

6/10 Okay

Justin

Travelled with group
Disliked: Amenities
Nice lobby area. Very awkward to find the place. Rooms are depressing, old and small
Stayed 3 nights in Sep 2025

6/10 Okay

Naoki

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Carmen

Stayed 1 night in Sep 2025

10/10 Excellent

Changyong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect clean perfect breakfast perfect room condition perfect location :)
Stayed 3 nights in Sep 2025