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Arc The Hotel

4.0 star property

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Photo gallery for Arc The Hotel

Exterior
Breakfast, lunch and dinner served
Reception
Reception
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
140 Slater St, Ottawa, ON, K1P5H6
  • Place, Rideau Canal
    ‪5 min walk‬
  • Place, National Arts Centre
    ‪5 min walk‬
  • Place, Parliament Hill
    ‪8 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Intimate Queen Room

Intimate Queen Room

Intimate Queen Room

8.6 out of 10
Excellent
(75 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Majestic King Room

Premium bedding, memory-foam beds, in-room safe, desk

Majestic King Room

8.6 out of 10
Excellent
(23 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Spacious Corner Suite

Spacious Corner Suite

Spacious Corner Suite

8.4 out of 10
Very good
(12 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Luxury Suite

Romantic Luxury Suite

Romantic Luxury Suite

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Family Double Room

Cozy Family Double Room

Cozy Family Double Room

9.0 out of 10
Wonderful
(23 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier King Room

Premium bedding, memory-foam beds, in-room safe, desk

Premier King Room

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior
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About this property

Arc The Hotel

A restaurant, a bar/lounge, and a conference center are available at this smoke-free hotel. Other amenities include self parking, concierge services, and dry cleaning. Housekeeping is available on request.
Arc The Hotel offers 112 accommodations with laptop-compatible safes and coffee/tea makers. Memory foam beds feature premium bedding. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Our customers tell us they can't get enough of Arc The Hotel's great location. During your stay, you're just a quick walk from Rideau Canal. Features include a restaurant, a bar, and a conference center.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Within a 15-minute walk of Rideau Canal and Parliament Hill
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There are 3 meeting rooms available. The luxury Arc The Hotel also features multilingual staff, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Ottawa hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
ARC Restaurant & Lounge - This restaurant serves breakfast, lunch, and dinner.
Room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (CAD 30 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: CAD 13 to 22 for adults and CAD 9 to 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ARC Restaurant & Lounge

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Vegetable garden

Accessibility

  • Lift

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 14.99 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 13.00 to 22.00 for adults, and CAD 9 to 22.00 for children
  • Secured self parking fee: CAD 30 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Arc Hotel
Arc Hotel Ottawa
Arc Ottawa
Hotel Arc
Arc The Hotel Hotel
Arc The Hotel Ottawa
Arc The Hotel Hotel Ottawa

Arc The Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 584 out of 1125 reviews
Rating 8 - Good. 307 out of 1125 reviews
Rating 6 - Okay. 154 out of 1125 reviews
Rating 4 - Poor. 47 out of 1125 reviews
Rating 2 - Terrible. 33 out of 1125 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

michelle

Liked: Cleanliness, staff & service, amenities
Staff was courteous
Stayed 2 nights in Dec 2025

10/10 Excellent

Leya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was ok. For avocado toast, ask for the bread to be toasted more. It came almost untoasted. Service was great
Stayed 2 nights in Jan 2026

6/10 Okay

Sandrine

Liked: Cleanliness, staff & service
Good points: well situated, the staff was kind and helpful (particularly the man for the parking). The room was a good size, clean and well furnished. The bed is comfy. It was a fair price for the room in winter. Negative points: it took more than 10 min of letting the hot water flow before getting any warm water (in the shower and at the sink). The first night, we took a cold shower because of it. This isn’t normal for an hotel of this kind. The room isn’t soundproof and people in the corridor woke us up several times. The lights in the room are too bright and not cozy. Be also aware that the clearance for the parking is 5”9 and that you have to walk outside and down a slope to get there. I’m not sure if it’s wheelchair accessible.
Bedroom
Bathroom
Stayed 3 nights in Dec 2025

10/10 Excellent

Véronique

Stayed 2 nights in Dec 2025

10/10 Excellent

Valerie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent , food and service in the restaurant was excellent! Enjoyed my stay in Ottawa
Stayed 2 nights in Dec 2025

8/10 Good

Amir

Stayed 4 nights in Nov 2025

6/10 Okay

Shahram

Hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Stayed 2 nights in Dec 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
I really liked my staying, no complains
Stayed 3 nights in Dec 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Your staff were exceptional - both the two we encountered at checkin and the two concierges. The room was very nice and we appreciated the mugs. The room was lovey and clean. We thought the lighting could do with improvement, it was harsh and low. Thank you.
Stayed 1 night in Dec 2025

8/10 Good

MONIKA

Business traveller
Liked: Cleanliness
Room was clean but it was a small room with tiny window.
Stayed 7 nights in Nov 2025

8/10 Good

Blake

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and attentive staff. Nice sized, comfortable room. Bathroom a bit small and dated and closet space is minimal.
Stayed 3 nights in Dec 2025

6/10 Okay

Annabelle

Business traveller
Disliked: Property conditions & facilities
I am very light sensitive and the cool LEDs in the room made the stay unpleasant. That type of lighting is a very weird choice. The hallway lights are better!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff were very helpful and welcoming. The room was clean, comfy and exactly what I needed.
Stayed 1 night in Dec 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Very convenient located establishment, very capable staff! The premium king suite was a bit cramped- one side of the king bed was a very steep slope - hvac system is bothersome. The restaurant should invest in an upgrade in their coffee system rather than the Kerig. Had to go down the street for a decaf.
Stayed 1 night in Dec 2025

8/10 Good

Peter

Stayed 2 nights in Dec 2025

8/10 Good

Alan

Stayed 2 nights in Dec 2025

6/10 Okay

Patricia

Stayed 2 nights in Nov 2025

4/10 Poor

Dan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Parking was a major issue. I wasnt tlld where parking was prior to coming. Ended up having to pay 35 dollars just to be able to stay until check out time. After having to wake up at 5:30 to go and try to move the company van to a paking lot that wouldnt cost me 25.00 for any parkinglot. (To not avail as they all didnt have enough clearance) and than on top of that not hot water. Closest convenience store with beer was a 10 min walk away too. Hard pass. more than 2 hrs
Stayed 1 night in Nov 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Nov 2025

10/10 Excellent

Mengzhe

Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, upgraded & love the service! The television feed was not functioning upon check out.
Stayed 1 night in Nov 2025

8/10 Good

David

Stayed 2 nights in Nov 2025

10/10 Excellent

RUBEN

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Great staff, truly enjoyed my stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Linden

Liked: Cleanliness, staff & service, amenities
The staff were very welcoming and attentive. We were personally led and oriented to the on-site parking!
Stayed 2 nights in Nov 2025