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Lord Elgin Hotel

4.0 star property

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Photo gallery for Lord Elgin Hotel

Lobby sitting area
Property preview
Daily full breakfast for a fee
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

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100 Elgin St, Ottawa, ON, K1P5K8
  • Place, Rideau Canal
    ‪2 min walk‬
  • Place, Rideau Centre
    ‪5 min walk‬
  • Place, Parliament Hill
    ‪8 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Classic Two Queen Room

Classic Two Queen Room

Classic Two Queen Room

8.8 out of 10
Excellent
(117 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elgin Class Executive Room, 1 King Bed

Elgin Class Executive Room, 1 King Bed | Park view

Elgin Class Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Park View Room, 2 Queen Beds

Park View Room, 2 Queen Beds

Park View Room, 2 Queen Beds

9.0 out of 10
Wonderful
(72 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Park View Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Park View Room, 1 Queen Bed

9.2 out of 10
Wonderful
(57 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic King Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic King Room

8.6 out of 10
Excellent
(46 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Park View Room, 1 King Bed

Park View Room, 1 King Bed | Park view

Park View Room, 1 King Bed

8.8 out of 10
Excellent
(31 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Queen Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Queen Room

9.0 out of 10
Wonderful
(232 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Lord Elgin Hotel

Hotel with a sauna, 3-minute walk to Rideau Canal
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Lord Elgin Hotel offers 355 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Lord Elgin Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Rideau Canal. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests really like the accommodations for the cleanliness, overall comfort, and comfy beds
  • Just a 3-minute walk from Rideau Canal and 4 minutes by foot from National War Memorial
As a guest of Lord Elgin Hotel, you'll find an indoor pool, a 24-hour health club, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Lord Elgin Hotel. For a fee, parking is available.

This 4-star Ottawa hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.
Lord Elgin Hotel has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (CAD 45 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 4 to 32 for adults and CAD 4 to 21 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour health club
  • Bicycle storage
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1941
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 85
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from July 2 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Front desk
  • Lobby
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 4 to 32 for adults, and CAD 4 to 21 for children
  • Covered valet parking fee: CAD 45 per day (in/out privileges)
  • Late check-out fee: CAD 85 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:30 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Elgin Hotel
Elgin Lord
Hotel Lord Elgin
Lord Elgin
Lord Elgin Hotel
Lord Elgin Hotel Ottawa
Lord Elgin Ottawa
Lord Elgin Hotel Hotel
Lord Elgin Hotel Ottawa
Lord Elgin Hotel Hotel Ottawa

Reviews

Lord Elgin Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1594 out of 2497 reviews
Rating 8 - Good. 618 out of 2497 reviews
Rating 6 - Okay. 201 out of 2497 reviews
Rating 4 - Poor. 50 out of 2497 reviews
Rating 2 - Terrible. 34 out of 2497 reviews

Reviews

8/10 Good

Maine

Stayed 2 nights in Jul 2025

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The first room we were given on the eighth floor had a misty sewage smell so we asked to move, and we were quickly put on the 5th floor. That room was perfect. Beds were comfortable and the room was clean. We didn’t have the park view, so our window looked into office buildings and over a roof, but it was fine. It was also quiet. Valet parking was quick and efficient and $40/night. Happy hour at the restaurant was great. We recommend the nachos. There is a lot on construction going on in the basement and the pool is drab, or in the words of my tweens, “buns”. They’re usually all over a. hotel pool, but they had no interest swimming in this one. You can’t beat the location. We highly recommend grabbing a Tim’s coffee from next door and sitting in the park in the morning to people watch. The main stop for the Hop On/Off bus tour is just a short walk up from the hotel. Parliament is not even a five minute walk. Everyone who worked at this hotel, from concierge to valets to room cleaners, was friendly, professional, and accommodating. It was a good stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff was absolutely wonderful and we will definitely stay here again
Stayed 5 nights in Aug 2025

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t offer bottle water in the rooms
Stayed 2 nights in Jul 2025

10/10 Excellent

Brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sunny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the experience we hoped for. From arrival to check out the staff were fantastic. Room was clean, functional and the view could not be beat. I would highly recommend this hotel to friends and family.
Stayed 6 nights in Jul 2025

10/10 Excellent

Sinead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Lulu

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, convenient location，AC is cold enough:)
Stayed 1 night in Aug 2025

8/10 Good

EMILY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Devn

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Samane

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I recently stayed at the Lord Elgin Hotel for a night and was disappointed with several aspects of my visit. The hotel itself feels quite dated, and unfortunately, the room had an unpleasant odor that made the stay uncomfortable. The hot tub was also out of service, which was a letdown as it was one of the amenities I was looking forward to using. On a positive note, the check-in process was smooth, and the front desk staff were friendly and professional throughout the stay. Additionally, the bathroom and change room appeared recently renovated and were noticeably clean and well-maintained. Overall, while the service and some facilities were commendable, the overall condition of the room and lack of working amenities did not meet expectations.
Stayed 1 night in Aug 2025

6/10 Okay

Tara

Travelled with family and small children
Liked: Staff & service
The stay was overall just okay. I thought for the price it would be nicer. The first room we were put in had some kind of mold problem in the closet and had a very bad smell. The housekeeping said they were aware of the problem, which makes me disappointed that I spent 2 of the 4 nights I was there in a stinky room. The manager did offer us a dinner and switched our room to compensate for the inconvenience. I don’t think we would stay here again for the price, with lots of other options nearby.
Stayed 4 nights in Aug 2025

10/10 Excellent

David, Dunrobin

Stayed 1 night in Aug 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfy and larger than a regular king Bathroom was a tight squeeze Toiletries didn’t smell good at all - had cream was like water, mouthwash unpleasant - felt like they were all cheap Have stayed here before It’s a historical hotel but I wouldn’t say luxurious by any means
Stayed 1 night in Aug 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent bed!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Amenities
Amazing stay, beautiful clean rooms, amazing staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Location of the hotel was perfect for our event.
Stayed 3 nights in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Dorota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially we were given room 609 facing a utility roof and some old office building. I called the the reception and requested a change to the other side of the hotel so we could have a better view. Room we were given was 535- excellent view and much better lay out.
Stayed 1 night in Aug 2025

6/10 Okay

Ana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

MICHAEL, Winslow

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility walking distance of everything you can imagine.
Stayed 1 night in Jul 2025

10/10 Excellent

Shondell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property conveniently located with walking distance of major attractions
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stone structure, felt rustic
Stayed 4 nights in Jul 2025