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Princess

4.0 star property

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Photo gallery for Princess

Dining
Hair dryer, bidet, towels
Exterior
In-room safe, desk, blackout curtains, soundproofing
Check-in/check-out kiosk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Avenida Habana 45, Ourense, Ourense, 32003
  • Place, San Lazaro Park
    ‪2 min walk‬
  • Place, Ourense Cathedral
    ‪10 min walk‬
  • Place, Las Burgas Thermal Springs
    ‪13 min walk‬

Room options

View all photos for Classic Twin Room, Private Bathroom

Classic Twin Room, Private Bathroom

Classic Twin Room, Private Bathroom

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double Room, Private Bathroom

In-room safe, desk, blackout curtains, soundproofing

Classic Double Room, Private Bathroom

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room Single Use

In-room safe, desk, blackout curtains, soundproofing

Double Room Single Use

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio Suite

In-room safe, desk, blackout curtains, soundproofing

Studio Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Princess

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, a business center, conference space, and laundry facilities are onsite.
Princess offers 56 air-conditioned accommodations with safes and hair dryers. Cable television is provided. Bathrooms include bathtubs or showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Princess. During your stay, you're just a quick walk from San Lazaro Park. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a business center, meeting rooms, and conference space
  • Steps from San Lazaro Park and 8 minutes by foot from Ponte Romana
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 50 square feet (5 square meters) and includes conference space. The business-friendly Princess also features tour/ticket assistance, laundry facilities, and an elevator.

This 4-star Ourense hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.
Princess has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 7 for adults and EUR 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 50 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 29-inch TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 19.8 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 7 for adults and EUR 7 for children
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 19.8 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 October.

Property is also known as

Princess Hotel Ourense
Princess Ourense
Princess Hotel
Princess Ourense
Princess Hotel Ourense

Princess Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 60 out of 177 reviews
Rating 8 - Good. 79 out of 177 reviews
Rating 6 - Okay. 22 out of 177 reviews
Rating 4 - Poor. 7 out of 177 reviews
Rating 2 - Terrible. 9 out of 177 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Casiano Candido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
I loved the know-how from the stuff. They were all 😃
Stayed 2 nights in Mar 2024
Verified

2/10 Terrible

CALIXTO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not a 4 star property, barely 2 star maybe. Old room, carpet smelled bad, mold in the shower, sparse amenities. Breakfast bufet was a joke. Front desk personnel was rude, except for the Venezuelan girl.
Stayed 5 nights in Oct 2022
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estancia

Agradable y buena situación para acceder al centro. Calidad a buen precio. Muy recomendable.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

La cama algo dura para mí gusto, el jacuzzi no funcionaba pero tampoco contaba con él, el garaje por 13€ a mayores pero bien, la decoración lago antigua pero bueno
Stayed 1 night in Dec 2024
Verified

8/10 Good

Cecilia

Disliked: Cleanliness, staff & service, property conditions & facilities
Uma noite em hotel de 4 * mais merece 2 *. Limpeza muito má, hotel degradado e pequeno almoço muito pobre
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Lizette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No vayáis os arrepentiréis , no da ni para 1 estrella
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Quizá le falta disponibilidad para comidas y cenas en la cafetería….aunque sean platos fríos.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

José Luis

Disliked: Property conditions & facilities
En la habitación, se oía muchísimo la cisterna de otra habitación, los baños un poco antiguos, la luz del espejo del baño no funcionaba… etc.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

José Luis

Hotel algo antiguo, le sobra alguna estrella.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel 4* que tenía que quedarse en 1*. Instalaciones caducadas. Entrada con escalones (discapacitados sin posibilidades de ualvarlas, el resto de los humanos,las maletas a pulso) Aire acondicionado ruidoso. Vigilancia cuasi policial en buffet. Etc, etc
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lindo lugar gracias por sus atenciones
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Noelia

Liked: Staff & service, amenities
Disliked: Cleanliness
Todo muy bien excepto que las toallas estaban sucia
Stayed 1 night in May 2024
Verified

6/10 Okay

ana

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Limpieza pésima, personal muy amable y buena situa

Servicio de recepcion maravilloso, hotel cómodo en el centro bien conservado La limpieza pésima, es la primera vez que no nos limpian la habitación tras mucho viajar y más en hotel 4 estrellas. Según su protocolo de no entrar a limpiar si ven luz de ocupado sin haber puesto cartel de no molestar ni llamar para preguntar Además al llegar nos tuvieron que cambiar de habitación por sabanas mal lavadas y cisterna sucia a otra sin jabones, con basura en el baño y pelos blancos en el secador, o sea servicio limpieza pésimo
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Remedios

Liked: Cleanliness, staff & service, amenities
Un desayuno fabuloso.El personal muy amables. El mobiliario un poco obsoleto, pero la estancia muy agradable.
Stayed 1 night in Mar 2024
Verified

4/10 Poor

María Yolanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación de pena, cuéntame total, ponéis fotos que no se corresponden con las habitaciones, un engaño. La recepcionista de por la mañana de adorno. Para no volver
Stayed 1 night in Feb 2024
Verified

6/10 Okay

María Yolanda

Disliked: Staff & service, amenities, property conditions & facilities
La habitación de pena, engañan a la gente, la foto que tenéis no se corresponde con la habitación y la recepcionista de por la mañana na de na, ni cuarto para dejar las maletas. De 4 estrellas pónganle 2 como mucho.
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Jose

Liked: Staff & service
Relación calidad/precio muy normalito. Lo mejor la ubicación.
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Marta

Liked: Cleanliness, staff & service
Todo bien
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

alex

Liked: Cleanliness, staff & service, property conditions & facilities
Gracias
Verified

6/10 Okay

Jon

Liked: Cleanliness, staff & service
La televisión no se veía solo se escuchaba supongo que debido a que son aparatos viejos que no captan la imagen en hd. Las chicas de recepción son muy amables. Mi habitación no tenía nevera. El agua de la ducha no salía con mucha presión
Stayed 1 night in Feb 2024
Verified

8/10 Good

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Muy buena ubicacion, habitacion normal, le faltan baldas enlos armarios y perchas, baño amplio, en general buen hotel
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy céntrico
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superou as expectativas. Recomendo.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Feb 2024

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