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4.3 out of 5

"Excellent hotel with top class service. A great rooftop pool and bar. The restaurant is lovely. Would recommend. " More

By a verified traveller on Thu 12 May 2022

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Grand Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traveler Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Hotel Can Bordoy Grand House & Garden, you're just a quick walk from Cathedral of Santa Maria of Palma. Features include free WiFi in public areas, plus 2 outdoor pools and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.

  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy Mediterranean cuisine at Botanic, a fine-dining restaurant with garden views
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with Swedish massages, body wraps or reflexology at Spa Can Bordoy
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes hot springs and a steam room
  • 9 minutes by car from Port of Palma de Mallorca and 6 minutes from Plaza Espana
  • Airport and beach shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Can Bordoy Grand House & Garden ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Can Bordoy Grand House & Garden

Everyone (3) Couples (1)
5 out of 5
Excellent hotel with top class service. A great rooftop pool and bar. The restaurant is lovely. Would recommend.

Posted by on 12 May 2022

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Comment from Hotel Management

12 May 2022 by Julio Martín, General Manager Can Bordoy Grand Hou

Dear Mr. Moran, Thank you for your comment. We are glad that you enjoyed your stay with us and that you experienced the magic of our House. I hope to see you again in the future and conquer you again with the excellent service that usually distinguishes us.

5 out of 5

Posted by on 24 Feb 2020

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Comment from Hotel Management

28 Feb 2021 by Can Bordoy Family

your feedback encourages us to continue to work hard to provide the best service. we hope to see you again very soon

5 out of 5

Posted by on 16 Dec 2019

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Comment from Hotel Management

28 Feb 2021 by Can Bordoy Family

your feedback encourages us to continue to work hard to provide the best service. we hope to see you again very soon

2 out of 5

Posted by on 4 Aug 2019

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Comment from Hotel Management

28 Feb 2021 by Can Bordoy Family

Thank you very for your feedback. That encourages us to continue to work hard to provide the best service. we hope to see you again very soon.

Property Features

As a guest of Hotel Can Bordoy Grand House & Garden, you'll find a full-service spa, hot springs, and 2 outdoor swimming pools. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include coworking spaces and limo/town car service. A hot tub, a steam room, and a rooftop terrace are also featured at the luxury Hotel Can Bordoy Grand House & Garden. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Parking is available for a fee. This 5-star Palma de Mallorca hotel is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 6 levels
  • Built in 2018
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Marratxi Pont d Inca Station (5.9 km / 3.7 mi)
  • Property shuttles: Airport shuttle and beach shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Can Bordoy Grand House & Garden offers 24 accommodations, which are accessible via exterior corridors and feature tablet computers and iPod docking stations. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars (stocked with some free items). Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Palma de Mallorca hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include MP3 docking stations and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Separate bedroom
  • Pillowtop beds
  • Stocked minibar (select free items)
  • Tablet
  • iPod dock
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 1:00 PM.

Botanic – Overlooking the garden, this fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Hot springs on site
  • Casino nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Horse riding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Spa Can Bordoy has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa. There are hot springs on site.

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 16

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Can Bordoy Grand House & Garden offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 185.0 per day.

Pet Policy

  • Pets: EUR 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 53 lb per pet)
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Long-term renters welcome

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 72 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 26 for adults and from EUR 20 for children
  • Airport shuttle fee: EUR 158 per vehicle (return, maximum occupancy 3)
  • Valet parking fee: EUR 69 per night
  • Pet fee: EUR 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 185.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Can Bordoy Grand House Garden Hotel Palma de Mallorca
  • Can Bordoy Grand House Garden Hotel
  • Can Bordoy Grand House Garden Palma de Mallorca
  • Can Bordoy House Garn Hotel

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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