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Hotel Basílica

4.0 star property
VIP Access

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Photo gallery for Hotel Basílica

Restaurant
Reception
Point of interest
1 bedroom, premium bedding, down duvets, memory-foam beds
1 bedroom, premium bedding, down duvets, memory-foam beds

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Carrer de Can Troncoso 3, Palma de Mallorca, Illes Balears, 07001
  • Place, Cathedral of Santa Maria of Palma
    ‪5 min walk‬
  • Place, Passeig del Born
    ‪8 min walk‬
  • Place, Port of Palma de Mallorca
    ‪10 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room, Terrace

Terrace/patio

Standard Double Room, Terrace

9.8 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Duplex (Suite duplex)

Duplex (Suite duplex) | Living room

Duplex (Suite duplex)

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, City View

1 bedroom, premium bedding, down duvets, memory-foam beds

Standard Double Room, City View

9.4 out of 10
Exceptional
(47 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Basílica

Hotel with a rooftop terrace, 6-minute walk to Cathedral of Santa Maria of Palma
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, coffee/tea in a common area, and a seasonal outdoor pool.
Hotel Basílica offers 38 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Basílica. During your stay, you're just a quick walk from Cathedral of Santa Maria of Palma. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the area's walkability and the overall condition of the property
  • Within a 10-minute walk of Cathedral of Santa Maria of Palma and Passeig del Born
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 344 square feet (32 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A seasonal outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at Hotel Basílica.

Smoking is allowed in designated areas at this 4-star Palma de Mallorca hotel (fines may apply for smoking in non-smoking areas).

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Hotel Basílica has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 344 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 34-inch smart TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 8:00 AM

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 50 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Hotel Basílica offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 11:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in January and close in December.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Basílica Hotel
Hotel Basílica Palma de Mallorca
Hotel Basílica Hotel Palma de Mallorca

Reviews

Hotel Basílica Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 515 out of 574 reviews
Rating 8 - Good. 53 out of 574 reviews
Rating 6 - Okay. 4 out of 574 reviews
Rating 4 - Poor. 1 out of 574 reviews
Rating 2 - Terrible. 1 out of 574 reviews

Reviews

10/10 Excellent

Christopher, Cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Hotel Basilica in Palma. The hotel was spotlessly clean, and the staff were all incredibly friendly and welcoming. We loved our room - the bed and pillows were wonderfully soft, and it was such a nice touch to find welcome champagne and chocolates waiting for us. The buffet breakfast was excellent, and the views from the top of the hotel were absolutely stunning. Everything about our stay made us feel comfortable and well taken care of. We highly recommend this hotel to anyone visiting Palma!
Stayed 3 nights in Jul 2025

10/10 Excellent

Gail

Wonderful!
Stayed 1 night in Jun 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Had a fabulous stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Basilica was the perfect place for our relaxing week break in Palma. Central and walkable to everything which was easy for exploring the city, catching the train to Sóller and visiting the beach. The staff were so friendly and helpful. The rooms were super comfortable and really clean. The pool area is also really nice and a great place to chill in the day and watch the sunset in the evening. Overall the hotel was quiet and we would definitely come stay again.
Stayed 7 nights in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Mya

Stayed 2 nights in Jul 2025

10/10 Excellent

Aneeta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquil stay in heart of old town Palma

It was a lovely stay at this hotel in the old town. Quietly convenient and easily accessible to all the main attractions within the old town of Palma and beach. Only wish the air conditioning system was a little stronger for the hot weather!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful family run hotel

Wonderful family run hotel. Staff were so friendly and obliging. Nothing was too much trouble. Everything is high quality from the staff to the orange juice to the towels and the toiletries.
Stayed 2 nights in Jul 2025

10/10 Excellent

Pietro, Weston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Jul 2025

10/10 Excellent

Joey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful high end hotel centrally located in Palma. The pictures do not do it justice. It’s immaculate and very sophisticated. The breakfast was delicious and the staff were lovely. I highly recommend staying here.
Stayed 4 nights in Jul 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel to stay in to tour the city of Palma. Shout out to Christian at the front desk who was so accommodating and helpful. Offered great suggestions for places to eat n things to do
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great amenities, beautiful décor and excellent service.
Stayed 4 nights in Jun 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing 4 day stay in Palma

Had a fantastic stay at the Basilico. The staff were very attentive, helpful and friendly. They gave recommendations of restaurants based on the food types we wanted and helped to book restaurants (weekends can be busy and restaurant booking recommended). The breakfast had a very good selection of fresh meats, cheeses, pastries, breads, fruits, and would provide eggs and omlettes on request. The bed and room were very comfortable. The hotel location is within walking distance of the major tourist sites, restaurants and shopping and I would recommend for short or long stays.
Stayed 4 nights in Jun 2025

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was beautiful and in a lovely location right in the center of everything. The staff was very friendly and the breakfast was delicious. The only downside we experienced was being woken up every night by the walls and ceiling being so thin that we could hear and feel every footstep. One other note for management: the pillows could be upgraded as they were very flat and hard. But overall, a beautiful spot that we enjoyed minus not being able to get a great night sleep.
Stayed 4 nights in Jun 2025

10/10 Excellent

Catherine

Stayed 1 night in Jun 2025

10/10 Excellent

Leila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a gorgeous city.
Stayed 3 nights in Apr 2025

10/10 Excellent

Enrique P

Stayed 3 nights in May 2025

10/10 Excellent

arber

Stayed 1 night in May 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I can’t rate this hotel high enough. Hotel itself is beautifully presented, very clean, lots of attention to detail. There is a blend of old walls and tiles with new clean lines. Decor is very tasteful with a lovely blend of muted colours and gives a tranquil, oasis like vibe. There is a small roof top pool which is fantastic in the old town and allows downtime afternoons spent lounging. The staff are lovely, and cannot do enough for their guests, with complimentary welcome drinks and more offered. They are clearly proud of their hotel and they should be. A special mention to Christian who simply is a treasure. The location is central old town with all Pallma’s charm. We really enjoyed our stay at Hotel Basilica and we will be back.
Stayed 6 nights in May 2025

10/10 Excellent

Kate

Stayed 4 nights in May 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff cleanliness everything was excellent extremely welcoming
Stayed 3 nights in May 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small charming hotel in the heart of old Palma. Excellent, friendly, accommodating service at the front desk. Breakfast was fantastic. I would book here again in a heartbeat!
Stayed 2 nights in May 2025