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4.4 out of 5

"The property was excellent. I stayed in a swim-up room and made an excellent choice. The property was spotless and all areas well kept. The staff we ... " More

By a verified traveller on Fri 23 Jun 2023

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Standard Double Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€131* Per night/room 24 Apr - 25 Apr

Junior Suite, Balcony (2 Adults and 2 Children)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Junior Suite, Balcony (3 Adults)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double Room, Balcony, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room Single Use, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Premium Double Room, Terrace

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Paradiso Garden Hotel. During your stay, you're just a quick walk from Playa de Palma. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.

  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the breakfast and the helpful staff
  • Just a 3-minute walk from Playa de Palma and 15 minutes on foot from El Arenal Beach

Paradiso Garden Hotel ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Paradiso Garden Hotel

Everyone (11) Couples (2)
5 out of 5
The property was excellent. I stayed in a swim-up room and made an excellent choice. The property was spotless and all areas well kept. The staff were attentive and polite at all times. Unfortunately the hotel is in the wrong area for me, my fault as I didn't research. S'Arenal is to Germany as Magaluf is to England.

Posted by on 23 Jun 2023

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Comment from Hotel Management

29 Jun 2023 by Feedback Paradiso Garden

Dear Elaine, Thank you very much for choosing Paradiso Garden for your holiday and for taking the time to leave us such a positive review. We are very happy to hear that our staff was attentive to your needs, and that you were able to enjoy your stay with us. Your feedback will certainly be a great source of motivation, we will share your comments on your behalf. Thank you also for mentioning the cleanliness of our facilities, we are aware that this is a very important aspect and our team works hard to meet our valued guest's expectations. It is a pleasure to read that we have achieved this. On the other hand, we regret your dissatisfaction with the area, because unfortunately what happens outside our hotel is beyond our control.Thank you again for your visit, it has been a pleasure to have you at Paradiso Garden. We look forward to welcoming you again in the future. Best regards, Cloe Guest Manager

5 out of 5
10/10

Posted by on 25 Jul 2023

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Comment from Hotel Management

3 Aug 2023 by Guest Manager

Dear Mike, We are very glad to see that you had such positive experience with us. We hope to see you again very soon. Best regards, Cloe Guest Manager

4 out of 5
Gute Lage. Nicht direkt am Strand und somit ruhiger gelegen. Leider sind die Zimmer sehr hellhörig.

Posted by on 17 Oct 2022

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Comment from Hotel Management

22 Oct 2022 by Guest Manager

Liebe Debora,wir möchten uns bei Ihnen dafür bedanken, dass Sie diese Meinung zu Ihrem letzten Aufenthalt im Paradiso Garden geteilt haben. Wir freuen uns zu lesen, dass Sie einen angenehmen Urlaub in unserem Haus hatten. Andererseits bedauern wir, dass Sie den Eindruck hatten, dass unsere Zimmer sind. In diesen Fällen hätten Sie es unserer Rezeption mitteilen können, da diese gerne einen Zimmerwechsel für Sie vornehmen würde. Bitte zögern Sie bei Ihrem nächsten Aufenthalt nicht, uns zu kontaktieren, wir helfen Ihnen gerne.Wir hoffen, die Gelegenheit zu haben, Sie bei Ihrem nächsten Besuch in der Gegend begrüßen zu dürfen.Viele Grüße! Iliana Guest Manager

5 out of 5
Das Hotel ist super modern, leider sehr ringhörig. Das Essen war super lecker und man konnte immer zwischen 3 Speisen (je Vorspeise / Hauptgang / Dessert) auswählen. Das Früstückbuffet war ebenfalls sehr lecker. Die Lage ist ideal. Nur ein paar Schritte vom Ballermann aber trotzdem in ruhiger Lage

Posted by on 14 Jul 2022

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Comment from Hotel Management

15 Jul 2022 by Guest Manager

Dear Jenny, we are very grateful to you for taking the time to share this fantastic review of your recent stay. We are working to fulfill your holiday wishes, and to read that we have achieved it is our greatest motivation. A score like this means we're working in the right direction, specially in terms of breakfast and dinner offer. Thank you again for choosing us for your stay in Playa de Palma, and we hope to welcome you back in the near future. Many greetings, Iliana Guest Manager

5 out of 5
Das Hotel ist würklich sehr schön die Zimmer sind genug gross & sehr sauber vorallem. Es ist nicht sehr weit vom Meer entfernt wo am Abend viel los ist vorallem gut geeignet für junge Menschen wo auch Party machen möchten. Was mir nicht so gefallen ist war das Morgenessen es war eine viel zu kleine Auswahl und gab wenig Fleisch und dann meistens auch nur Schweinefleisch das fannd ich sehr schade.

Posted by on 28 Jul 2021

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Comment from Hotel Management

28 Jul 2021 by Toni Ramón (General Manager)

Sehr geehrte kunde, Wir danken Ihnen für Ihr Feedback zu Ihrem kürzlichen Urlaubserlebnis bei uns. Da unser Hauptbestreben darin liegt, unseren Gästen immer wieder unvergessliche Urlaubserfahrungen zu bieten, sind Ihre Kommentare diesbezüglich ausschlaggebend. Wir sind Ihnen äußerst dankbar für Ihre Zeit und Ihre konstruktive Kritik. Wir sind Ihnen ebenso sehr dankbar, den Einsatz unserer Zimmermädchen hervorgehoben zu haben, die dafür sorgen, unsere Einrichtungen und Zimmer stets makellos sauber zu halten und so unsere strengen Standards bezüglich Sauberkeit und Hygiene zu garantieren, einer der wichtigsten Aspekte bei Paradiso Garden. Darüber hinaus bedauern wir zu lesen, dass unser Buffet-Angebot nicht Ihren Erwartungen entsprochen hat, zumal unsere Chefkochs bestrebt sind, unsere Gäste mit einer erstklassigen Gastronomie zu überraschen und ihnen die Gelegenheit zu geben, das Beste der Regionalküche und die feinsten internationalen Speisen zu probieren. Wir möchten Ihnen nochmals unseren Dank für diesen liebenswürdigen Bericht über unser Hotel aussprechen und freuen uns, Sie in Zukunft wieder bei uns begrüßen zu dürfen. Mit vielen Grüssen

4 out of 5

Posted by on 18 Sep 2019

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Comment from Hotel Management

21 Sep 2019 by Michelle Mota

Thank you for your rate. Regards,

4 out of 5

Posted by on 5 Sep 2019

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Comment from Hotel Management

14 Sep 2019 by Michelle Mota

Thank you for staying with us.

5 out of 5

Posted by on 28 Aug 2019

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Comment from Hotel Management

30 Aug 2019 by Carlos Arias

Dear guest, Thank you very much for your positive rating! We look forward to welcoming you again soon. Kind regards, Carlos Arias Guest Manager Paradiso Garden

4 out of 5

Posted by on 25 Aug 2019

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Comment from Hotel Management

30 Aug 2019 by Carlos Arias

Dear guest, Thank you very much for your positive rating! We look forward to welcoming you again soon. Kind regards, Carlos Arias Guest Manager Paradiso Garden

4 out of 5
Neu renovierte, sehr gepflegte Anlage, schöne Zimmer, modern gestaltet, ruhige Lage, sehr gutes Frühstück.

Posted by on 13 Aug 2019

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Comment from Hotel Management

14 Aug 2019 by Carlos Arias

Lieber Gast, Vielen Dank für Ihre Bewertung! Es freut uns sehr zu lesen, dass Sie die Qualität der Einrichtungen in unserem brandneuen Paradiso Garden genossen haben. Wir freuen uns, Sie bald wieder begrüßen zu dürfen! Mit freundlichen Grüßen, Carlos Arias Guest Manager Paradiso Garden

Renovations + Closures

The property is closed between 17 October and 28 February.

Property Features

Paradiso Garden Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A fitness centre, a sauna, and spa services are also featured at the business-friendly Paradiso Garden Hotel. Smoking is allowed in designated areas at this 4-star Palma de Mallorca hotel.

  • 147 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 1968
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Paradiso Garden Hotel offers 147 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Desk
  • Air conditioning
  • Wheelchair accessible

Food & Drink

On-site venue – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and serves breakfast, brunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Golfing nearby

Spa Services

The on-site spa has 3 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 3
  • Steam room in spa
  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. Contactless check-out is available.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Mac Paradiso Garden
  • Mac Paradiso Garden Hotel
  • Mac Paradiso Garden Hotel Playa de Palma
  • Mac Paradiso Garden Playa de Palma
  • Paradiso Garden
  • Paradiso Mac
  • Mac Paradiso Garden Playa De Palma, Majorca
  • Paradiso Garden Hotel Playa de Palma
  • Paradiso Garden Hotel
  • Paradiso Garden Playa de Palma
  • Paradiso Hotel Playa Palma
  • Paradiso Garden Hotel Hotel
  • Paradiso Garden Hotel Playa de Palma
  • Paradiso Garden Hotel Hotel Playa de Palma
  • Mac Paradiso Garden
  • Paradiso Garden
  • Paradiso Garden Hotel Hotel
  • Paradiso Garden Hotel Palma de Mallorca
  • Paradiso Garden Hotel Hotel Palma de Mallorca

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.