Puro Oasis Urban Hotel

4.0 star property

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Photo gallery for Puro Oasis Urban Hotel

Exterior
Interior detail
A modern hotel room with two beds, a wooden floor, and a stone wall.
Rooftop pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Carrer de Montenegro, 10, Centre, Palma de Mallorca, Mallorca, 07012
  • Place, Passeig del Born
    ‪2 min walk‬
  • Place, Lonja de Palma de Mallorca
    ‪2 min walk‬
  • Place, Cathedral of Santa Maria of Palma
    ‪5 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪15 min drive‬

Room options

Flow- Double Standard

9.6 out of 10
Exceptional
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Mediterranean- Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Joy-Junior suite

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

Oasis-Suite

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Murphy Bed OR 2 Single Beds and 1 Single Murphy Bed
  • Free Wi-Fi

Mandala-Double premium

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Flow-Single Room

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Purobeach-Superior Suite

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Similar properties

About this property

Puro Oasis Urban Hotel

This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a beach bar, a snack bar/deli, and a rooftop terrace are onsite.
Puro Oasis Urban Hotel offers 51 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 52-inch LCD televisions come with premium digital channels.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. This Palma de Mallorca hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Puro Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Puro Oasis Urban Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Cathedral of Santa Maria of Palma. Free WiFi in public areas, a full-service spa, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a beach bar, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Treat yourself to facials, manicures and pedicures, or body scrubs at Puro Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Steps from Passeig del Born and Lonja de Palma de Mallorca
  • Airport pick-up shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Puro Oasis Urban Hotel offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A rooftop terrace, spa services, and multilingual staff are also featured at the boutique Puro Oasis Urban Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 4-star Palma de Mallorca hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 11:00 AM.
Puro Oasis Urban Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: EUR 17 per person
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Stereo

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 52-inch LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in after 11:00 AM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 17 per person
  • Airport shuttle fee: EUR 80 per vehicle (maximum occupancy 3)
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in after 11:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Puro Oasis Urban Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Puro
PuroHotel Palma Hotel
Puro Hotel Palma de Mallorca
Puro Palma de Mallorca
Puro Hotel Palma De Mallorca, Majorca
Puro Hotel Palma De Mallorca Majorca
PuroHotel Palma Palma de Mallorca
Purohotel Palma
Puro Oasis Urban Hotel Hotel
Puro Oasis Urban Hotel Palma de Mallorca
Puro Oasis Urban Hotel Hotel Palma de Mallorca

Puro Oasis Urban Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 466 out of 845 reviews
Rating 8 - Good. 268 out of 845 reviews
Rating 6 - Okay. 76 out of 845 reviews
Rating 4 - Poor. 21 out of 845 reviews
Rating 2 - Terrible. 14 out of 845 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

flemming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, hotel and breakfast.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! My mother and I loved staying here and would definitely go back.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities
Everything was amazing! My room was exquisite, the staff beyond friendly! The location wow! The spa!
My bathtub in living room
My balcony and two story room
Amazing doors
Festive lights downstairs
Stayed 1 night in Dec 2025
Verified

8/10 Good

Hege Cecilie

Liked: Staff & service, property conditions & facilities, room comfort

Will stay here again 🌻

Very comfortable bed and beautifully renovated old building in a very central location.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing the best part of this stay was the unforgettable service this is a class A accomodation
Stayed 10 nights in Aug 2025
Verified

10/10 Excellent

Kaili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that the hotel was in the center of the action and that it was modern with a boutique feel.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, amazing service
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing pleasant stay
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a Gem, the location is incredible to immerse into Mallorca downtown vibe and scene, the staff increible, the details and decor very well curated, rooms are comfy and complete, this is basically a 5 stars experience.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best!
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pay to stay shame I couldn’t afford to pay to dine

Great place to visit the old town . Fantastic Restaurants. Very upper class prices ( if your English) but all surrounding restaurants not bad . Staff friendly.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury, location and great staff!

We've stayed here several times in the past and are very happy with it. Location is great, hotel staff are very friendly and helpful, rooms are modern and bright and the breakfast buffet is excellent!
Stayed 1 night in Jun 2024
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Very good location
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent customer service and good facilities with nicely appointed rooms
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Jerayr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super service staff, makes for an amazing stress free vacation, Staff are super helpful
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central hotel - very attentive staff - beautiful city - loved every minute (and appreiated the air-con due to the outside temperature!!)
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Ricarda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great room, great facilities and great personnel. Very recommendable!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff were perfect

Great hotel, would love to return. Staff were perfect.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Anette Dam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel

Loved this hotel - superb placed midttown Palma and a super friendly staff. We will love to come back🌞👍
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Amrit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is perfect. There was a great selection available at breakfast to start your day. The rooptop loungers was an added bonus, somewhere to relax after a long day of sightseeing and eating :-) I would most definitely stay here again.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love The Puro - we stay there each time we're in Palma. The rooms are cozy, but beautiful, the beds are so comfortable, and the breakfast is delicious. Every staff member makes you feel welcome and that your every care/ concern will be taken care of. Highly recommend this hotel.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The room was amazing and very clean and like the workers professionalism.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic old town Hotel super central

Big and beautiful renovated rooms with large bed and winter balcon top. Breakfast muy delicious, rico and with plenty variety.
Stayed 6 nights in Mar 2023