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citizenM Paris Gare de Lyon

4.0 star property

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Photo gallery for citizenM Paris Gare de Lyon

Terrace/patio
Bar (on property)
City view
Restaurant
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
8 Rue van Gogh, Paris, Ile-de-France, 75012
  • Place, Canal Saint-Martin
    ‪6 min walk‬
  • Place, Bercy Arena
    ‪9 min walk‬
  • Place, Opera Bastille
    ‪11 min walk‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | City view

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

City view from property
Holiday Inn Paris - Gare de Lyon Bastille by IHG
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 1,007 reviews
The price is €143
includes taxes & fees
2 Mar - 3 Mar
Holiday Inn Paris - Gare de Lyon Bastille by IHG

About this property

citizenM Paris Gare de Lyon

Hotel with a restaurant, 9-minute walk to Jardin des Plantes
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
CitizenM Paris Gare de Lyon offers 338 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

CitizenM Paris Gare de Lyon's great location gets high marks from our customers. During your stay, you're just a quick walk from Seine. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 5 meeting rooms
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Within a 15-minute walk of Jardin des Plantes and Bercy Arena
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 5 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Paris Gare de Lyon also features multilingual staff, coffee/tea in a common area, and express check-in.

This 4-star Paris hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
CloudM - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 13 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - FR52824514046
This property accepts credit/debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
No visitors or unregistered guests are allowed at the property after midnight.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

CitizenM Paris Gare Lyon Hotel
CitizenM Gare Lyon Hotel
CitizenM Paris Gare Lyon
CitizenM Gare Lyon
Citizenm Paris Gare Lyon Paris
CitizenM Paris Gare de Lyon Hotel
CitizenM Paris Gare de Lyon Paris
CitizenM Paris Gare de Lyon Hotel Paris

citizenM Paris Gare de Lyon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 834 out of 1363 reviews
Rating 8 - Good. 350 out of 1363 reviews
Rating 6 - Okay. 104 out of 1363 reviews
Rating 4 - Poor. 43 out of 1363 reviews
Rating 2 - Terrible. 32 out of 1363 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Karlee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay! My room was quiet and clean, with everything I needed. The restaurant area was very nice and the staff were great. Everything was controlled by an ipad, which was great (many features, colourful light control, Chromecast streaming). I would stay again in a heartbeat! Note there was construction outside of my room but it was not active while I was there.
Stayed 3 nights in Nov 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Urszula

Stayed 3 nights in Oct 2025

8/10 Good

Einar

Liked: Cleanliness
Ok
Stayed 5 nights in Oct 2025

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Oct 2025

8/10 Good

Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 4 nights in Oct 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Great, friendly staff. Loved the breakfasts, dinners open late and good. Room small but spotless, well-designed and comfortable. Wish there was a gym in the facility.
Stayed 2 nights in Oct 2025

8/10 Good

sean, London

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Great value for Paris and literally 5 minute wqlk from Gare de Lyon station
Stayed 1 night in Nov 2025

2/10 Terrible

Michelle

Deeply disappointing experience -- hoping management will make this right. The most troubling part of my experience with this hotel was the complete lack of customer care. When my flight was delayed and I missed check-in, I called immediately to explain the situation. I was only about an hour outside the modification window, and the hotel still had rooms available, yet staff refused to offer any flexibility, assistance, or understanding. There was no empathy or effort to help -- they only cared about keeping the payment rather than the guest experience. Their indifference to my situation was truly astounding. As for the room itself, it was much smaller than the photos suggest and far below expectations. The sink was located outside the bathroom, and the shower had no mat or anti-slip surface -- I nearly fell. There was also noticeable noise from the hallway and the street, which made it hard to relax. While the location is well connected by transit, it’s in an area that feels unsafe to walk around at night. Overall a poor value and experience. I genuinely expected more from citizenM. I hope management will review this feedback seriously and offer a fair resolution, ideally a refund for the night I couldn’t use due to circumstances beyond my control.
Stayed 3 nights in Oct 2025

10/10 Excellent

melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful. The room is small, but clean and cute with fun details. Enjoyed a drink with a view in the terrace bar.
Stayed 2 nights in Oct 2025

10/10 Excellent

Varnika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, clean and good rooms and excellent service and atmosphere
Stayed 2 nights in Oct 2025

10/10 Excellent

Florence

Liked: Cleanliness, amenities, property conditions & facilities
Clean and well thought room, great common areas, amazing breakfast.
Stayed 1 night in Oct 2025

2/10 Terrible

Asis

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room
Stayed 3 nights in Oct 2025

10/10 Excellent

Angela

Small but perfectly functional room. Super friendly staff
Stayed 3 nights in Oct 2025

8/10 Good

Elie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for on budget trip staff are very helpful location supper great very close to 2 metro station
Stayed 7 nights in Oct 2025

10/10 Excellent

SERENA

Stayed 8 nights in Oct 2025

10/10 Excellent

Emanual

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was fantastic being right outside Gare Lyon. Room was quite nice. Staff were always courteous. Easy to get to all the sights
Stayed 5 nights in Oct 2025

10/10 Excellent

Victoria

Stayed 1 night in Oct 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
Excelente la Ubicación del hotel y las instalaciones modernas y amplias
Stayed 3 nights in Jul 2025

2/10 Terrible

Prova

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Boris

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Zhou

Liked: Cleanliness, staff & service, property conditions & facilities
Happy and helpful staff, very clean, convenient for single traveller
Stayed 2 nights in Oct 2025

2/10 Terrible

Yong, Paramus

Stayed 1 night in Oct 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

4/10 Poor

Mark

Travelled with partner
Liked: Staff & service
Room size is super small…not worth the price.
Stayed 1 night in Oct 2025