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Casa Serena Paris Hôtel

3.0 star property

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Photo gallery for Casa Serena Paris Hôtel

Reception
Restaurant
Restaurant
Front of property
Select Comfort beds, in-room safe, desk, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
188 Rue De Crimee, Paris, Paris, 75019
  • Canal Saint-Martin
    ‪5 min walk‬
  • Palais Garnier
    ‪11 min drive‬
  • Louvre Museum
    ‪16 min drive‬
  • Paris (ORY-Orly)
    ‪36 min drive‬

Room options

View all photos for Double/Twin room

Select Comfort beds, in-room safe, desk, soundproofing

Double/Twin room

  • Sleeps 2
  • 1 Double Bed

View all photos for Chambre Classique

Select Comfort beds, in-room safe, desk, soundproofing

Chambre Classique

  • Sleeps 2
  • 1 Double Bed

Similar properties

View from room

Adagio Paris 19e Cité de la Musique

  • Kitchen
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, (489)
The price is €158
for 1 room
includes taxes & fees
19 May - 20 May
Adagio Paris 19e Cité de la Musique

About this property

Casa Serena Paris Hôtel

Hotel with a 24-hour front desk, a short walk to Canal Saint-Martin
Along with a 24-hour front desk, this smoke-free hotel has free newspapers and tour/ticket assistance. WiFi in public areas is free. Additionally, a garden, a front-desk safe, and multilingual staff assistance are onsite.
Casa Serena Paris Hôtel offers 31 accommodations with safes and coffee/tea makers. Beds feature Select Comfort mattresses. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and microwaves can be requested.

During your stay at Casa Serena Paris Hôtel, you're just a quick walk from Canal Saint-Martin. Features include free WiFi in public areas.
  • Free WiFi
  • Amenities include free lobby newspapers, a front-desk safe, and a multilingual staff
  • Just a 1-minute drive from Canal Saint-Martin and 7 minutes from Stade de France
Casa Serena Paris Hôtel offers its guests multilingual staff, tour/ticket assistance, and a garden. WiFi is free in public spaces. Casa Serena Paris Hôtel also features complimentary newspapers in the lobby, room service (during limited hours), and a front-desk safe.

This 3-star Paris hotel is smoke free.

Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Microwave on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.53 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Crimee Hotel Paris
Crimée Paris
Hôtel Crimée
Hôtel Crimée Paris
Hôtel Crimée
Casa Serena Paris Hôtel Hotel
Casa Serena Paris Hôtel Paris
Casa Serena Paris Hôtel Hotel Paris

Casa Serena Paris Hôtel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 63 out of 277 reviews
Rating 8 - Good. 128 out of 277 reviews
Rating 6 - Okay. 48 out of 277 reviews
Rating 4 - Poor. 27 out of 277 reviews
Rating 2 - Terrible. 11 out of 277 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Md Nasim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was a good experience. Rooms were very clean and comfortable. They cleaned and tidy up the room everyday. 24/7 receiption and help desk. Good for short stay and very near to Crimme Metro station. For breakfast, not too many items are there. But you Will get good coffee and some croissants.
Stayed 2 nights in Jun 2024

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The support in the front desk of Victoria was Excellent
Stayed 1 night in Dec 2023

4/10 Poor

Gulambhai

Disliked: Cleanliness, staff & service, property conditions & facilities
Need whole hotel refurbise no freez no phone in rooms rary dirty carpet only tea n crossont in breakfast
Stayed 4 nights in Sep 2023

4/10 Poor

Elizabeth

Travelled with partner
Disliked: Amenities
Room was rather small and was very noisy staff were not very helpful and area wasn’t very nice. Breakfast was very basic. Would not stay again
Stayed 3 nights in Oct 2023

2/10 Terrible

Ray

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

Randy

Travelled with partner
Disliked: Cleanliness
No towel racks, no hangers, lack of closet space, no wash clothes were available, floor was not swept anytime during the week. No sheet below the conforter. TV on wall was a 24" monitor. Toilet was in a small room there one bumped head on door knob when doing "paperwork". Staff was mostly pleasant and helpful. A good hotel for young travelers who didn't know what a full service hotel should offer. No microwave, no refrigerator, no tissues. toliet paper dispenser (big roll) sounded like a cow bell when being used. Very near the Metro so could get on a train to anywhere easily.

4/10 Poor

Kat

Disliked: Property conditions & facilities
To put it politely, it urgently needs a complete renovation- it’s run down, tired, with exposed/ unfinished work that makes it look like a construction site in places, and whilst the bedding and the carpets in the room were clean, the room itself had years of accumulated dirt that, at the very least, needs a good, deep clean. The A/C was not working half the times, I had a very warm room on the fifth floor and had to go down both nights to switch it on, I could not adjust it myself from the room’s control, and the second night there were some weird noises from (I presume) the general AC system of the hotel. As for breakfast, the “buffet” consisted of tea, coffee, orange juice, a few plain croissants, a few baguettes and two jam jars and butter. That’s it. Overall below-par and not what I was expecting, and it definitely didn’t reflect the price I paid for it.
Stayed 2 nights in Jun 2023

8/10 Good

Robert D., Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Gòod service
Stayed 1 night in May 2023

2/10 Terrible

james

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor Hotel

This is Hotel is in a very poor state, Carpets in hall and stairs are old and dirty. There was nowhere to sit, and no desk in my room. The shower/bath, general furnishings were very old and falling apart. I wouldn't dare try the breakfast included. There were crazy rules, no alcohol, curfew after 03:00. The WiFi stopped working. The only plus, the staff were friendly.
Stayed 3 nights in Apr 2022

4/10 Poor

UKhan, London

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
This was a last minute, late night booking. I turned to this hotel as they offered 24-7 check in. I booked a queen bed and single bed room. I was first directed to a bedroom with single bed only that had clearly been recently vacated. The room had not been cleaned, there was urine still in the toilet and empty alcohol bottle on the table. I asked for the another room. The second attempt was only slightly better. Had a single bed and queen bed however room still a mess. Again as if last lodger had just left. Finally got it right on third attempt. I don't appear to have the option to upload pics to evidence my comments above. Offered breakfast in the morning and the lady that greeted me in the morning was far more helpful and pleasant than the person helping over night.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Rasheed, France

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its good hotel👍 But its place is in far area, you will cant find good restaurants at late night around it, but it have good stuff
Stayed 4 nights in Nov 2019

10/10 Excellent

Vasugi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very near to metro station. Lots of food nearby...indian restaurant next to hotel serve delicious food....good location...hotel clean ..staff was friendly and nice...value for money...need to pay tax 1.80euro per night perperson upon check out...not a 5star hotel but quite nice hotel for budget travellers...
Stayed 3 nights in Nov 2019

6/10 Okay

DBS, Ieper

Liked: Cleanliness, staff & service
Didn't like that the lock on the door didn't work. Small areas which are probably usual for Paris. Very tiny bathroom.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Lots of room for improvement

Old hotel in a middle of a not very safe neighborhood, small room that had a strong or unpleasant smell I had to keep the window open at night to at least have some fresh air inside. Friendly staff. very slow WiFi. Overall I would not choose this hotel again.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms but clean and comfy. Close to the metro
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Was ok

Good wifi
Stayed 2 nights in Oct 2018

4/10 Poor

Salma, uk

Disliked: Cleanliness, property conditions & facilities, room comfort

Never stay again

Very small room like box separate toilet from basin and shower You use toilet in one room and wash your room in another . Terrible dirty carpet made me sneeze all night
Stayed 2 nights in Sep 2018

10/10 Excellent

JJ, paris

Liked: Cleanliness
Disliked: Staff & service, room comfort
charged me again when I checked in even though I already paid when I booked through Expedia
Stayed 2 nights in Jul 2018

4/10 Poor

Lori, Toronto

Liked: Staff & service, room comfort
Disliked: Cleanliness
Close to Subway. Convenient location. Lovely staff. Comfy beds and pillows. Unfortunately - bed bugs.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for a few nights (I was there for one night since I had a long layover in Paris). The room I was in was a bit small, but the price was reasonable and location is good. Great place to stay.
Stayed 1 night in May 2018

2/10 Terrible

A

Disliked: Cleanliness, property conditions & facilities, room comfort
smoke smell, even though no smoking room. Bathroom had red water comes. so old room. not updated. i don’t like this hotel.
Stayed 4 nights in Apr 2018

10/10 Excellent

Rob, calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super location super staff super everything

all good, no words to describe how good was our stay!
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017