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SureStay Studio by Best Western Pensacola

2.5 star property

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Photo gallery for SureStay Studio by Best Western Pensacola

Free daily continental breakfast
Lobby
Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)
Reception
Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7230 Plantation Road, Pensacola, FL, 32504
  • Place, University Town Plaza
    ‪8 min walk‬
  • Place, West Florida Hospital
    ‪19 min walk‬
  • Place, Grizzly Axes
    ‪3 min drive‬
  • Airport, Pensacola, FL (PNS-Pensacola Intl.)
    ‪8 min drive‬

Room options

View all photos for Accessibility - Suite King Bed, Bathtub, Sofabed, Full Kitchen, Nonsmoking

1 bedroom, desk, laptop workspace, blackout curtains

Accessibility - Suite King Bed, Bathtub, Sofabed, Full Kitchen, Nonsmoking

  • Sleeps 4

View all photos for Suite, 1 Twin Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

Bathroom

Suite, 1 Twin Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 1

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

Bathroom

Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 4

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

Bathroom

Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 2

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

Bathroom

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 2

View all photos for Suite, 1 Twin Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

Bathroom

Suite, 1 Twin Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 1

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Bathroom

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 4

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Private kitchen

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 4

View all photos for Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 Single Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

8.6 out of 10
Excellent
(29 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

8.2 out of 10
Very good
(54 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 Single Bed

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

8.2 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

Suite-2 Queen Beds, Non-Smoking, Sofabed, Full Kitchen

  • Sleeps 6

Accessible-Suite 1 King Bed, Mobility Accessible, Bathtub, Sofabed, Full Kitchen, Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Full Kitchen

  • Sleeps 4

Accessible-Suite 2 Doubles, Mobility Accessible, Bathtub, Sofabed, Full Kitchen, Non-Smoking

  • Sleeps 6

Mobility Accessible Two Double Suite with Roll in Shower and Sofabed

  • Sleeps 6

Suite-2 King Beds, Non-Smoking, Loft, Sofabed, Full Kitchen, 2 Bathrooms

  • Sleeps 6

Suite-2 King Beds, Non-Smoking, Separate Bedroom, Sofabed, Full Kitchen, 2 Bathrooms

  • Sleeps 6

Suite, 1 Twin Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 6

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About this property

SureStay Studio by Best Western Pensacola

Along with a seasonal outdoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, barbecue grills, and a picnic area are onsite. Weekly housekeeping is available.
SureStay Studio by Best Western Pensacola offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations are furnished with twin sofa beds and dining tables. 40-inch flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 15 years old are not allowed in the swimming pool or hot tub without adult supervision.

Our customers tell us they can't get enough of the helpful staff at SureStay Studio by Best Western Pensacola. During your stay, you're just a quick walk from University Town Plaza. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include meeting rooms, laundry facilities, and a lobby fireplace
  • 7 minutes by car from University of West Florida and 11 minutes from Pensacola Bay Center
  • Cats and dogs welcome for a fee
Free breakfast is available daily. WiFi is free in public spaces. A seasonal outdoor pool, barbecue grills, and a picnic area are also featured at the business-friendly SureStay Studio by Best Western Pensacola. Free self parking is available. You'll have access to the outdoor pool at a partner property.

This Pensacola hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 8:30 AM

Things to do

  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (weekly) (for a fee)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 8 buildings
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Twin sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per accommodation, per night (maximum USD 120.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per accommodation, per night (maximum USD 120.00 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 0.01 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open March 01 and close October 31.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mainstay Suites Condo
Mainstay Suites Condo Pensacola
Mainstay Suites Pensacola
Mainstay Suites Hotel Pensacola

SureStay Studio by Best Western Pensacola Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 457 out of 1004 reviews
Rating 8 - Good. 256 out of 1004 reviews
Rating 6 - Okay. 110 out of 1004 reviews
Rating 4 - Poor. 81 out of 1004 reviews
Rating 2 - Terrible. 100 out of 1004 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Pat

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Vero old, worn furnishings. Entrance is down an alley. Breakfast was coffee and a small muffin wrapped in plastic. we ate elsewhere. The beds were good.
Stayed 1 night in Jan 2026

10/10 Excellent

Trent

Stayed 2 nights in Dec 2025

6/10 Okay

Tonja

Stayed 1 night in Dec 2025

4/10 Poor

Myca

Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

4/10 Poor

Marquita

Disliked: Cleanliness, staff & service, amenities
The room had roaches. The couch was old and ran down. Needs remodeling. I complain and the only thing was done someone came in with a can of roach spray and sprayed
Stayed 7 nights in Aug 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Star

Stayed 2 nights in Dec 2025

8/10 Good

Jasmine

Stayed 3 nights in Dec 2025

2/10 Terrible

Shawn

They charge a pet fee and a deposit. When i checked out they kept my deposit for 'pet damage'. My dogs didnt damage anything, when questioned about damage was told 'damaged by pet hair'. What!? Evidently them having to wash all the bedding and sweep and mop the floors is considered excessive cleaning and grounds for keeping the deposit. Do not stay here if you have pets with hair, they will charge you a pet fee, which is fine, then keep your deposit cause your dog left fur on the covers.
Stayed 3 nights in Nov 2025

4/10 Poor

dana

Stayed 1 night in Nov 2025

10/10 Excellent

Kevin David

Stayed 1 night in Nov 2025

10/10 Excellent

Claudia

Stayed 1 night in Nov 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
The hot tub was closed. The property is not quite as nice as the photos showed. The breakfast had no hot food options other than toast.
Stayed 1 night in Nov 2025

8/10 Good

Lindsey

Travelled with family, Travelled with pets
The stay was good! The hotel had a weird smell but could have been the ac units it’s an older hotel. As far as cleanliness it was not anything special could have used more of a deep clean. But for out trip it worked out for sleeping purposes. We did not use the kitchen. What’s amazing is they allow pets, and the sizes we did not feel bunched up and its was comfortable for the weekend. Staff was great when we went there for extra towels. Overall we had a good stay and we would return because it was in a great location near the university.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jill

Stayed 1 night in Nov 2025

4/10 Poor

Rick

Disliked: Cleanliness, amenities
Room was not like pictures. The place is ran down, tv didn’t work in upstairs bedroom. Smelled musty. Ceiling fans were filthy. Furniture was beat up and dirty.
Stayed 1 night in Nov 2025

4/10 Poor

Shirley

The main reason I picked this hotel over others was the hot tub. Being a senior, I looked forward to relaxing my muscle after a long flight and maybe enjoy some swimming. Unfortunately, the pool area was closed off and the hot tub drained. When I got into the room two of the lights didn’t work, the kitchen faucet constantly dripped and I got the pleasure of killing a few roaches all within 5 minutes. I also didnt notice until the next day that the comforter on the bed was stained. After 3 days of no room service, I had to locate a maid and ask for towels and toilet paper. While close to the freeway, airport, food, and shopping, there are many other hotels on plantation rd to choose from.
Stayed 6 nights in Nov 2025

6/10 Okay

Brody

Stayed 3 nights in Nov 2025

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent in every aspect
Stayed 5 nights in Oct 2025

2/10 Terrible

CAROL

Travelled with family
Disliked: Cleanliness, amenities
Kitchen had almost nothing...2 spoons, 2 steak knives, 2 mugs. No pots and pans, bowls, etc. Only 2 chairs at table. Supposed to be a room for 4 people but had to ask for towels, wash clothes, etc. Breakfast had bread for toasting, 2 kinds of mini muffins, apples, and 2 kinds of cold cereal. Pitcher of milk was soured. There was juice and a few oatmeal packets. Last time we stayed here there was a full hot breakfast! not so this time.
Stayed 3 nights in Oct 2025

6/10 Okay

Jessica

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2025

2/10 Terrible

Jon, Norristown

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was not in service as was promised.
Stayed 5 nights in Oct 2025

10/10 Excellent

Devon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. We had 4 children and 2 adults and it was comfortable. Could use some updating and more cookware options.
Stayed 4 nights in Oct 2025

10/10 Excellent

ryan

Stayed 1 night in Oct 2025