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SureStay Studio by Best Western Pensacola

2.5 star property

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Photo gallery for SureStay Studio by Best Western Pensacola

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen) | Private kitchen
Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)
Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)
Reception
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Kitchen
  • Pet-friendly
  • Gym

Explore the area

View in a map
7230 Plantation Road, Pensacola, FL, 32504
  • West Florida Hospital
    ‪2 min drive‬
  • Cordova Mall
    ‪4 min drive‬
  • University of West Florida
    ‪7 min drive‬
  • Pensacola, FL (PNS-Pensacola Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

8.4 out of 10
Very good
(53 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

SureStay Studio by Best Western Pensacola

Suburban hotel with free breakfast and a 24-hour fitness center
A 24-hour fitness center, a hot tub, and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Weekly housekeeping is available.
SureStay Studio by Best Western Pensacola offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations are furnished with twin sofa beds and dining tables. 40-inch flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Our customers tell us they can't get enough of the helpful staff at SureStay Studio by Best Western Pensacola. During your stay, you're just a quick walk from University Town Plaza. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include meeting rooms, laundry facilities, and a lobby fireplace
  • Onsite recreation includes a 24-hour gym
  • 9 minutes by foot from University Town Plaza and a 3-minute drive from West Florida Hospital
  • Cats and dogs welcome for a fee
SureStay Studio by Best Western Pensacola offers its guests a seasonal outdoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi. Free breakfast is served daily. The business-friendly SureStay Studio by Best Western Pensacola also features barbecue grills, a picnic area, and a fireplace in the lobby. Free self parking is available. You'll have access to the outdoor pool at a partner property.

This Pensacola hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 8:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (weekly)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 8 buildings
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Twin sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per accommodation, per night (maximum USD 120.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per accommodation, per night (maximum USD 120.00 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 0.01 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open March 01 and close October 31.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mainstay Suites Condo
Mainstay Suites Condo Pensacola
Mainstay Suites Pensacola
Mainstay Suites Hotel Pensacola

SureStay Studio by Best Western Pensacola Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 453 out of 1001 reviews
Rating 8 - Good. 279 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 92 out of 1001 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Emmanuel

Travelled with family and small children
Liked: Amenities
I didn’t like the the room we had the couches had stains and the floor was soft where it felt like you were going to fall thru..
Stayed 2 nights in Jun 2025

4/10 Poor

Patricia

Business traveller, Travelled with partner
The place was filthy. Breakfast was toast and coffee. Not worth getting up for. It was a non-smoking room but reeked of cigar smoke. The sheets looked like they had not been changed. I would never stay there again.
Stayed 1 night in Jun 2025

6/10 Okay

Randy

Liked: Staff & service, room comfort

Okay

Check-in was quick, however, the first room they gave us smelled of smoke. He moved us to a different room. That being said several hours later, someone was knocking at our door. He had the same key. Apparently the lobby people did not log that they changed rooms on us. Two phone calls after that from the front desk asking who is in the room.
Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Staff & service
Stayed 4 nights in Jun 2025

8/10 Good

Kenesha

Disliked: Cleanliness
Overall a decent stay. Rooms could have been a little cleaner. Tv, mirrors, and drawers were dusty. Also no continental breakfast. Breakfast was cheap ( cereal, toast bread, and yogurt). But would book again if I had too
Stayed 2 nights in Jun 2025

6/10 Okay

Louise

Disliked: Staff & service
Cute little ‘apartments’ road was terrible in and out. Phone didn’t work, internet didn’t work, remote for the tv worked 1/2 the time. Breakfast was horrible. No place to sit and offered nothing good to eat. Was clean and had good amenities. Not able to use the pool or hot tub but looked nice.
Stayed 4 nights in Jun 2025

4/10 Poor

Elaine

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was worn with scuffs on the floor & table. It had a funny smell. I had to go to the desk to get toilet paper because there was none. There was ONE plate, one bowl & forks. NO other dishes or cooking utensils. Overall, it was a pretty grim atmosphere. On the other hand, the AC worked well and it was quiet.
Stayed 1 night in Jun 2025

4/10 Poor

Kadeen

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room layout was good, but what made it a subpar experience was the mold in the vents. It made the whole room smell dank. I couldn't get the smell out due the windows not being able to open. I tried to request another room, but it was fully booked or didn't have the amenities I needed.
Stayed 3 nights in Jun 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was great for the family price was even better
Stayed 1 night in Jun 2025

10/10 Excellent

kseniia

Travelled with group
Liked: Staff & service, room comfort
It was amazing. The hot tub didnt work is the only downfall but we still had an amazing stay
Stayed 1 night in May 2025

8/10 Good

Cristy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and comfy
Stayed 3 nights in Jun 2025

10/10 Excellent

Tasha, Warren

Stayed 1 night in Jun 2025

6/10 Okay

Vivian

Business traveller
Disliked: Cleanliness
The place was good but not clean. I couldn’t walk in the room without socks.They only gave two towels for king size bed instead of 4 towels, the mattress didn’t have mattresses cover.there was only one toilet paper. In the room.
Stayed 2 nights in Jun 2025

8/10 Good

Zach

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The limited breakfast is my only complaint, all the staff were extremely friendly!
Stayed 5 nights in May 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay

Owners and staff are amazing/ were amazing.. clean rooms comfortable beds. Clean property. I’ll be back !!
Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Stayed 4 nights in Jun 2025

2/10 Terrible

Tonya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled of smoke. Not a nice area. Floors and room was dirty. Bed on couch had visible dirt and change.
Stayed 1 night in Jun 2025

8/10 Good

Mark

Stayed 2 nights in May 2025

4/10 Poor

chloe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad location. not really near anything. room was dirty.
Stayed 2 nights in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Philly

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Quiet
Stayed 2 nights in May 2025

2/10 Terrible

Allie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Vicky, Albuquerque

Stayed 1 night in May 2025

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in May 2025