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3.8 out of 5

"Pool area not great; beds usually all "reserved" for hours on end with no sign of any people on them. " More

By a verified traveller on Mon 05 Aug 2019

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Standard Apartment, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
€129* Per night/room 22 May - 23 May

Premium Apartment, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Comfort Apartment, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Premium Apartment, 2 Bedrooms (familiar)

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Apartment, 1 Bedroom, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at Aparthotel Duva & Spa, you'll be within walking distance of Pollensa Port. Features include free WiFi in public areas, plus 3 outdoor pools and 2 restaurants. Built in 2000, this upmarket aparthotel has 100 apartments. Free WiFi and a kitchenette are available in each apartment.

  • Each apartment offers a kitchenette, a dryer and a balcony or patio
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Take a swim in the indoor and 3 outdoor pools
  • Treat yourself to massages, manicures and pedicures or body scrubs at Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 3 outdoor tennis courts, a gym and a steam room
  • Just a 2-minute drive from Pollensa Port and 10 minutes from Formentor Cape
  • Beach shuttle service available for a fee

Aparthotel Duva & Spa ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Aparthotel Duva & Spa

Everyone (4) Family (2)
4 out of 5
Pool area not great; beds usually all "reserved" for hours on end with no sign of any people on them.

Posted by on 5 Aug 2019

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4 out of 5

Posted by on 11 May 2019

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4 out of 5
Bit of a walk from town centre, good value but a bit isolated

Posted by , from Wirral on 19 Oct 2018

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4 out of 5
It’s a bit of a walk from town, okay on a nice evening but maybe not in the rain

Posted by , from Wirral on 15 Sep 2018

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5 out of 5

You will struggle to find friendlier staff

Pros: Comfortable, Friendly, 1st Class customer service.
Cons: out of hours food availability
Location: location ideal, 10-15 mins walk to the beach
Made to feel welcome from the moment you set foot in reception to the moment you hand your keycard back. Honest, caring and genuine members of staff you will struggle to find better. Thank you guys, top people!

Posted by , from Essex on 9 Sep 2017

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2 out of 5

Grosses Hotel ohne Scharm in schlechtem Zustand

User Zimmer war leider sehr dreckig. Fremde Haare im Bad, viele kleine Krabbeltierchen. Das Bad war in schlechtem Zustand. Es sah aus wie Schimmel. Der Türstopper war ein Nagel im Boden. Das Frühstückbuffet ist dafür sehr reichhaltig.

Posted by on 1 Oct 2017

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Renovations + Closures

The following facilities or services will be unavailable from June 1 2024 to September 30 2024 (dates subject to change):

  • Sauna
  • Spa
  • Spa/Beauty services

All-inclusive Details

  • Additional service charge accepted
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic drinks
  • Surcharge for bottled wine
  • All on-site activities, and facilities and equipment included
  • Fitness facilities included
  • Onsite live performances included
  • Theme parties included
  • Buffet-style meals included
  • A la carte dining included
  • Onsite entertainment and activities included
  • Local non-alcoholic drinks and soft drinks included
  • Transport to offsite activities included

Property Features

Aparthotel Duva & Spa offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and an indoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A fitness centre, a sauna, and spa services are also featured at Aparthotel Duva & Spa. Smoking is allowed in designated areas at this 4-star Pollensa aparthotel.

  • 100 guestrooms or units
  • 2 dining venues
  • Built in 2000
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 3
  • Separate living room
  • Free WiFi
  • Outdoor tennis courts - 3
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Sofa bed
  • Microwave
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Property shuttles: Beach shuttle

Room Amenities

Aparthotel Duva & Spa offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. This individually decorated accommodation includes desks. Beds feature down duvets. Accommodation at this 4-star aparthotel has kitchenettes with microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers. This Pollensa aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Digital televisions are provided. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Clothes dryer
  • Private balcony or patio
  • Separate bedroom
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Microwave
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Down blanket
  • Cots (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

Buffet Restaurant – This restaurant serves breakfast, lunch and dinner.

Giravolta – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Snorkelling nearby
  • Rock climbing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Horse riding nearby
  • Playground on site
  • Rafting nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Spa. Services include sports massages, facials, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned. Contactless check-out is available.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property registry number - Pm-2812
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aparthotel Duva Convention Center
  • Aparthotel Duva Convention Center Aparthotel
  • Aparthotel Duva Convention Center Aparthotel Pollensa
  • Aparthotel Duva Convention Center Pollensa
  • Duva Convention Center Pollensa
  • Duva Convention Center
  • Aparthotel Duva Convention Center Spa
  • Aparthotel Duva Spa
  • Aparthotel Duva & Spa Pollensa
  • Aparthotel Duva & Spa Aparthotel
  • Aparthotel Duva Convention Center Spa
  • Aparthotel Duva & Spa Aparthotel Pollensa

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.