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Hotel Illa D'Or

4.5 star property

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Photo gallery for Hotel Illa D'Or

2 restaurants, lunch, dinner served; Mediterranean cuisine
Winery
2 restaurants, lunch, dinner served; Mediterranean cuisine
Superior Double Room, Sea View | Beach/ocean view
Seasonal outdoor pool, open 8 AM to 8 PM, pool umbrellas

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub

Explore the area

View in a map
Passeig de Colon, 265, Port de Pollenca, Pollenca, Mallorca, 7470
  • Place, Boquer Valley
    ‪8 min walk‬
  • Place, Pollensa Port
    ‪17 min walk‬
  • Place, Playa del Port de Pollença
    ‪4 min drive‬

Room options

View all photos for Double Room, Balcony

In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony, Partial Sea View (2 adults)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, Partial Sea View (2 adults)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio, Terrace, Annex Building

Studio, Terrace, Annex Building | Private kitchen

Studio, Terrace, Annex Building

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Sea View

Double Room, Balcony, Sea View

Double Room, Balcony, Sea View

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony, Partial Sea View (2 adults + 1 child)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, Partial Sea View (2 adults + 1 child)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony, Partial Sea View (3 adults)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, Partial Sea View (3 adults)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Apartment, Terrace, Annex Building (2 adults + 1 child)

In-room safe, desk, blackout curtains, free WiFi

Club Apartment, Terrace, Annex Building (2 adults + 1 child)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Club Apartment, Terrace, Annex Building (2 adults + 2 children)

In-room safe, desk, blackout curtains, free WiFi

Club Apartment, Terrace, Annex Building (2 adults + 2 children)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Club Apartment, Terrace, Annex Building (3 adults)

In-room safe, desk, blackout curtains, free WiFi

Club Apartment, Terrace, Annex Building (3 adults)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Club Apartment, Terrace, Annex Building (3 adults + 1 child)

In-room safe, desk, blackout curtains, free WiFi

Club Apartment, Terrace, Annex Building (3 adults + 1 child)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Club Apartment, Terrace, Annex Building (4 adults)

In-room safe, desk, blackout curtains, free WiFi

Club Apartment, Terrace, Annex Building (4 adults)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Mountain View

In-room safe, desk, blackout curtains, free WiFi

Standard Double Room, Mountain View

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

9.0 out of 10
Wonderful
(8 reviews)
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Apartment, Terrace, Annex Building (2 adults)

In-room safe, desk, blackout curtains, free WiFi

Club Apartment, Terrace, Annex Building (2 adults)

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Hotel Illa D'Or

Luxury hotel on the beach, with seasonal outdoor pool
Catch some rays at the beach or spend the day relaxing at Hotel Illa D'Or's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Hotel Illa D'Or offers 120 air-conditioned accommodations with safes and bathrobes. 26-inch LCD televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.
Our customers tell us they can't get enough of the helpful staff at Hotel Illa D'Or. During your stay, you're just a quick walk from Playa d'Albercuix. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • The 2 restaurants, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Treat yourself to body treatments, facials, or massages at the spa
  • Services include babysitting, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes an outdoor tennis court, a gym, and a sauna
  • 6 minutes by foot from Playa d'Albercuix and a 4-minute drive from Pollensa Port
  • Airport shuttle service available for a fee
Hotel Illa D'Or offers its guests a full-service spa, an outdoor tennis court, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 861 square feet (80 square meters) and includes conference space. A seasonal outdoor pool, a hot tub, and a sauna are also featured at the luxury Hotel Illa D'Or. An airport shuttle (available 24 hours) is available for a fee.

This 4.5-star Pollença hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
Restaurante 1929 - This restaurant serves dinner only.
La Terrassa - This fine-dining restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Gin and Tonic Corner - Onsite cocktail bar. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available for a fee: EUR 13.50 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Gin and Tonic Corner
  • La Terrassa
  • Restaurante 1929

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 861 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool umbrellas

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1929
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.50 per person
  • Airport shuttle fee: EUR 50 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Illa D'Or offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in October.
  • Pool access available from 8 AM to 8 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Illa
Hotel Illa d'Or
Hotel Illa d'Or Pollensa
Illa d'Or
Illa d'Or Hotel
Illa d'Or Pollensa
Illa Hotel
Hotel Illa D'Or Hotel
Hotel Illa D'Or Pollensa
Hotel Illa D'Or 4**** Sup
Hotel Illa D'Or Hotel Pollensa

Hotel Illa D'Or Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 489 out of 640 reviews
Rating 8 - Good. 126 out of 640 reviews
Rating 6 - Okay. 18 out of 640 reviews
Rating 4 - Poor. 4 out of 640 reviews
Rating 2 - Terrible. 3 out of 640 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2025

10/10 Excellent

Paul

Beautiful hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionnel

Its with delight that we return to Ila d Or hotel. Antonio providing above and beyond service. Exceptional as usual.
Stayed 14 nights in Aug 2025

10/10 Excellent

Lilly-May

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful property directly on the beach with wonderful food options.
Stayed 2 nights in Aug 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A new favourite

A wonderful hotel and a definite new family favourite. The staff were exceptional, so friendly and helpful. The facilities were brilliant. And the food in the restaurant was wonderful, especially at dinner.
Stayed 10 nights in Jul 2025

8/10 Good

Olya

Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

As usual a super place for a holiday
Stayed 4 nights in Jun 2025

8/10 Good

rita

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Michele

Stayed 2 nights in Jun 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel! The staff was very friendly and accommodating. Treat yourself to the boat ride with Frank. He was wonderful!
View from the lobby
Stayed 2 nights in Jun 2025

8/10 Good

David

Stayed 7 nights in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel in a special location
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Amenities
Great hotel, staff very professional and helpful, great facilities if you’re cycling, also beautiful outdoor seating areas. Looking forward to going again!
Stayed 4 nights in May 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nice Hotel, poor apartments.

Really nice hotel. We opted for the Apartments which were not in fitting with the start rating of the hotel. Basic, low quality accommodation which was not good value.
Stayed 7 nights in May 2025

10/10 Excellent

Neil, St Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly recommend. We had a small but well appointed sea view room with a private balcony perfect for sun bathing. All the staff were amazing, a truly special hotel
Stayed 5 nights in May 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking staff, wow. Breakfast, wow wow, Room, wow, wow, wow Fantastic holiday but we did get the best room in the hotel. Definitely a 3 wow holiday!
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service from checkin to checkout! Eduardo was extremely helpful, as was Santi, upon arrival. The restaurant meals were excellent and the staff was first class!
Stayed 2 nights in Apr 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

David, newcastle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about how much we LOVED this place… we had a fantastic stay… we got a room with a sea view balcony and it was fabulous! The spa pool, sauna, steam room are wonderful… I wished the water in the pool was warmer, but no biggy… the pool areas, 2 others, are set in great locations, the one across the street has wonderful plants, sun visits, gazebos available… we went at the end of October so we always had one available…the water was too cold, but again, no biggy, I know it would be super hot in high season! The breakfast at the hotel is fantastic!!! Huge buffet with all kinds of food to chose from… the dinners were really good too! The setting of this hotel is spectacular: you can have drinks, dinner while looking at the Mediterranean Sea… I can’t say enough… the staff was wonderful, we got quite attached to a few, very friendly! Numerous really funky, fun areas to lounge, read books, on the ground floor… just a fabulous place! The walking path is right by the dining outside and a great way to walk in to the busier areas with shopping, beaches. Easy parking on the street, not sure what high season would be like… VERY helpful staff at check in desk!!!!
Stayed 6 nights in Oct 2024

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Illa D’Or is a beautiful spot; perfect for relaxing or for touring in the area. We stayed in an apartment and it was lovely - lots of space. Both the beach and pool were nice options. The breakfast was fantastic. We did half board and the dinner was not as good as breakfast. I would definitely stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2024