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4.1 out of 5

"Good breakfast, nice new hotel, clean and comfortable with friendly staff. Location is ok - but you probablyneed the metro " More

By a verified traveller on Sat 17 Sep 2016

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Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they enjoy the room service at Hotel Cristal Porto. During your stay, you'll be within walking distance of Porto City Hall. Enjoy features like free WiFi in public areas and a free manager's reception, plus a restaurant.

  • Free WiFi
  • Enjoy Portuguese cuisine while dining at Cristal
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 2 meeting rooms and laundry facilities
  • On-site recreation includes bicycles to rent
  • Just a 2-minute drive from Porto City Hall and a few minutes from Porto Cathedral

Hotel Cristal Porto ratings based on 8 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Cristal Porto

Everyone (8)
4 out of 5

Nice new hotel.

Good breakfast, nice new hotel, clean and comfortable with friendly staff. Location is ok - but you probablyneed the metro

Posted by , from london on 17 Sep 2016

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Comment from Hotel Management

21 Oct 2016 by Hotel Cristal Porto

Dear Rachel, First of all let us thank for your stay at our new hotel and your review. We are delighted to hear that everything meets your expectations. We work daily in order to provide the best services to all our guests. We look forward to receive you again at our hotel, on your next trip to Porto. Best regards,

5 out of 5

Posted by on 1 Oct 2020

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Comment from Hotel Management

13 Oct 2020 by Helder Silva

Dear Guest, First of all, let us thank for your stay at our new hotel and your review. We are delighted to hear that everything meets your expectations. We work daily in order to provide the best services to all our guests. We look forward to receive you again at our hotel, on your next trip to Porto. Best regards, Hotel Cristal Porto

4 out of 5

Posted by on 8 Oct 2018

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Comment from Hotel Management

17 Oct 2018 by Helder Silva

Dear Guest, First of all let us thank for your stay at our new hotel and your review. We are delighted to hear that everything meets your expectations. We work daily in order to provide the best services to all our guests. We look forward to receive you again at our hotel, on your next trip to Porto. Best regards, Hotel Cristal Porto

5 out of 5

Top 4* Hotel Nähe vom Centrum

Exzellentes 4*-Hotel, sehr freundliches, zuvorkommendes und hilfsbereites Personal. Sehr grosse Zimmer und ein reichhaltiges gutes Frühstücksbuffet. 3-4 Metrostationen vom Centrum entfernt. Tickets für Metro waren günstig. In diesem Hotel gibt es nichts auszusetzen. Bei nächster Portoreise wieder dieses Hotel.

Posted by , from Zürich on 31 Jan 2018

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Comment from Hotel Management

3 Feb 2018 by Helder Silva

Lieber Emanuel, Vielen Dank, dass wir Sie in unserem Haus begrüßen durftenund Ihren Kommentar. Das Wohl unserer Gäste liegt uns am Herzen und Ihr Feedback ist sehr wertvoll für uns. Wir hoffen, dass Sie wieder in unserem Hotel zu erhalten, auf Ihrer nächsten Reise nach Porto. Mit freundlichen Grüßen, Hotel Cristal Porto

3 out of 5

hôtel assez proche du centre, calme.

Pros: emplacement tranquille
Seul point négatif, le buffet du soir décevant et trop cher par rapport aux autres restaurant de la ville. 15 euros par personnes que l'on mange peu ou beaucoup. Nourriture peu appétissante.

Posted by , from suisse on 17 May 2017

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4 out of 5

Tres bien situé

Très bien situé près métro et un peu à l'écart des touristes. Excellent déjeuner et beaucoup de fruits frais

Posted by on 16 May 2017

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4 out of 5
Très joli hôtel près du centre ville 10 min à pied. 10 min en taxi de la plage ( le taxi coûte que 6 euro jusqu'à la plage) ou 20 min à pied. 2000 mètres du stade. déjeuner excellent. chambre silencieuse

Posted by on 6 Mar 2017

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Comment from Hotel Management

27 Mar 2017 by Helder Silva

Cher Client, Merci pour votre commentaire et votre séjour dans notre l'hôtel. C´est bon de savoir que votre séjour était bon. Nous attendons de vous recevoir de nouveau à notre hôtel, sur votre prochain voyage à Porto. Salutations, Hotel Cristal Porto

4 out of 5

Knapp außerhalb der Innenstadt

Ca. 10 Minuten zur Metro. Umgebung bietet nicht viel.

Posted by on 1 Oct 2016

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Comment from Hotel Management

21 Oct 2016 by Hotel Cristal Porto

Dear Guest, First of all let us thank for your stay at our new hotel and your review. We are delighted to hear that everything meets your expectations. We work daily in order to provide the best services to all our guests. We look forward to receive you again at our hotel, on your next trip to Porto. Best regards,

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, multilingual staff, and a garden are also featured at Hotel Cristal Porto. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Porto hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 7 levels
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: São Bento Station (2.3 km / 1.4 mi)
  • Metro station: Faria Guimarães Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Cristal Porto offers 94 accommodations with a safe and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers. This Porto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

The hotel hosts a free manager's reception daily.

Cristal – This restaurant specialises in Portuguese cuisine and serves breakfast, lunch and dinner.

Porto Ruby – On-site pub. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Carbon monoxide detector
  • Property registry number - 586
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 to 10 for adults and from EUR 5 to 5 for children
  • Self-parking fee: EUR 10 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cristal Porto
  • Hotel Cristal Porto Hotel
  • Hotel Cristal Porto Porto
  • Hotel Cristal Porto Hotel Porto

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.