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Hotel U Zlateho Jelena

3.5 star property

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Photo gallery for Hotel U Zlateho Jelena

Terrace/patio
Front of property
Luxury Suite, 1 Bedroom, Kitchen, City View | Terrace/patio
Superior Double or Twin Room, 1 Bedroom, Bathtub
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Housekeeping

Explore the area

View in a map
Stupartska 6, Celetna 11, Prague, 11000
  • Place, Old Town Square
    ‪2 min walk‬
  • Place, Prague Astronomical Clock
    ‪3 min walk‬
  • Place, Charles Bridge
    ‪11 min walk‬
  • Airport, Prague (PRG-Vaclav Havel)
    ‪17 min drive‬

Room options

View all photos for Standard Double or Twin Room, 1 Bedroom, Ensuite

Standard Double or Twin Room, 1 Bedroom, Ensuite

Standard Double or Twin Room, 1 Bedroom, Ensuite

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room, 1 Bedroom, Bathtub

Superior Double or Twin Room, 1 Bedroom, Bathtub

Superior Double or Twin Room, 1 Bedroom, Bathtub

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room, 1 Bedroom, Ensuite

Triple Room, 1 Bedroom, Ensuite

Triple Room, 1 Bedroom, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite (1 Bedroom & Living Room)

Suite (1 Bedroom & Living Room)

Suite (1 Bedroom & Living Room)

7.0 out of 10
Good
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Luxury Suite, 1 Bedroom, Kitchen, City View

Luxury Suite, 1 Bedroom, Kitchen, City View

Luxury Suite, 1 Bedroom, Kitchen, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

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About this property

Hotel U Zlateho Jelena

This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include concierge services, a library, and tour/ticket assistance.
Hotel U Zlateho Jelena offers 19 accommodations with minibars and hair dryers. Each accommodation is individually furnished. Flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they enjoy the overall property condition at Hotel U Zlateho Jelena. During your stay, you're just a quick walk from Old Town Square. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Old Town Square and Church of Our Lady before Týn
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and multilingual staff are also featured at Hotel U Zlateho Jelena.

This 3.5-star Prague hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Cakeshop Prague - Onsite café. Guests can enjoy drinks at the bar.
Erawan Thai restaurant - This restaurant specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 13 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cakeshop Prague
  • Erawan Thai restaurant

Things to do

  • Library

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 3 buildings
  • 3 floors
  • Built in 1366
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Heating
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 7 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.06 per person, per night, up to 60 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Pet fee: EUR 7 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel U Zlateho Jelena Golden Deer Prague
Hotel U Zlateho Jelena Golden Deer
U Zlateho Jelena Golden Deer Prague
U Zlateho Jelena Golden Deer
Hotel U Zlateho Jelena Hotel
Hotel U Zlateho Jelena Prague
Hotel U Zlateho Jelena Hotel Prague
Hotel U Zlateho Jelena (Golden Deer)

Hotel U Zlateho Jelena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 152 out of 341 reviews
Rating 8 - Good. 135 out of 341 reviews
Rating 6 - Okay. 38 out of 341 reviews
Rating 4 - Poor. 12 out of 341 reviews
Rating 2 - Terrible. 4 out of 341 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Unique space, great location near Old Town Square.
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Room cleanliness was excellent. Breakfast was good but a little expensive at €13 (could be found cheaper in the town)
Stayed 5 nights in Dec 2025

6/10 Okay

Hannah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall this isn't a terrible hotel. However it loses points for us for two reasons: 1. They messaged us at midnight before we were due and said a payment had failed. We used a third party booking site and had paid in advanced so this caused us undue stress. Luckily it did get resolved. However, they didn't acknowledge it when we arrived. 2. There was a lot of noise on the Saturday morning as a bunch of work men were pottering near our room. It was going on fairly early.
Stayed 2 nights in Dec 2025

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities
Room was clean and air conditioning system was good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities
Everything was wonderful
Stayed 2 nights in Dec 2025

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 5 nights in Nov 2025

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the staff friendly.
Stayed 8 nights in Nov 2025

10/10 Excellent

Cédric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Breakfast good.
Stayed 2 nights in Oct 2025

8/10 Good

Jun

Liked: Staff & service
Perfect location. No shower
Stayed 3 nights in Oct 2025

8/10 Good

renjun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is perfect. Within walking distance to all the tourist attractions. Front desk staff are very nice and efficient. Hotel buffet style breakfast was pretty good. However, i would like to point out sone inconvenience of the hotel so future travelers can be aware : the front desk are not 24 hours. Another inconvenience was the hotel is a very old building so there was no elevator and no air condition. We didn't need air condition as it was in end of September but i assume in summer it could be hot. Also i booked a family suite room. There was no shower but a bathtub located 7 steps down from the bathroom makes me not feel comfortable. It might be hard for old travelers who has knees problems as you need to walk down 7 steps to get the bathtub. I will appreciate if hotel.com throu which i booked the hotel can disclose these room conditions.
Stayed 4 nights in Sep 2025

10/10 Excellent

Judy

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 5 nights in Sep 2025

10/10 Excellent

Colm, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really fantastic hotel. Big, characterful rooms; great location; fine breakfast. Highly recommended.
Stayed 1 night in Sep 2025

4/10 Poor

Milan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location is superb and the staff is wonderful! They are doing everything they can to make up for the shortcomings of the ownership. It would appear that there is no need for repeat business and that is the feel I got from the 3 night stay. At arrival I found the bathroom unclean - so I cleaned it - the body towel was totally frayed and looked like something I would use to mop the floors with. The shower door was broken and only hanging on the upper rollers letting the water spray around, Ferdo Mravenec with the family also lives in the bathroom. I reserved a standard double room - but since I was alone, they only made up half of the bed and left half of it a bare mattress (which didn’t look that fresh)!! Absolutely ridiculous! So I asked for the other spreadsheet and did it myself. Mini-fridge was dirty and had something dark spilled in it. Since my room faced the courtyard, every night around midnight I heard the staff from the restaurant next door leaving/yelling - since their back door leads into the courtyard and then banging and shouting at 5am when they were coming in. I understand the noise in a city as I live in a very busy city as well, and Prague is a relatively quiet city, but this was hard to ingnore. Overall, regardless of the location it is not worth it. There are many other places, in the same and nearby neighborhoods, that I will book next time as I come to Prague almost every year…
Stayed 3 nights in Sep 2025

4/10 Poor

Nina

Disliked: Staff & service, room comfort

Average

Extremely difficult to find, no parking near , very rude front desk parson , room hot when open windows very noisy Location is very good, breakfast amazing Thank you Veronica ( night reception lady )who was very helpful and friendly explaining how to find parking
Stayed 2 nights in Sep 2025

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Czech It Out

Perfect location. Beautiful room. Courtyard very comfortable and accessible. Be patient. This is a small hotel with incredible local charm. A Czech experience through and though.
Stayed 1 night in Aug 2025

4/10 Poor

Rashed

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

YUKUN

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Every staff we met was very friendly and helpful. We had a very pleasant stay. The location is perfect, literally 2 mins walk to the old town square. They offer secured luggage storage up until 10 pm. The building is a little old but everything else is perfect. Would highly recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Stayed 1 night in Aug 2025

10/10 Excellent

Piotr

Stayed 3 nights in Aug 2025

8/10 Good

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel lovely. Courtyard sweet and a good place to come back to rather than go to a pub etc ..but we were told one evening that it was time we went to bed at 10pm because the staff on the top floor could hear us talking!!! We were playing cards and whispering as we got told the same the night before ..ridicilous ..we were so fed up that in the end we didn't do another night in the courtyard as clearly they don't want guests using it..We did wonder why it was so empty on Our first night ..no doubt the same had been said to previous guests..so a lovely place but that was very dissapointing being spoken to like we were loitering in a place we had paid to stay with use of all amenities
Stayed 3 nights in Jul 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 3 nights in Jun 2025

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at Hotel U Zlatého Jelena. The hotel is beautiful and in the perfect location. All the staff were friendly and my room was clean and large. Would absolutely stay here again and will be recommending my friends/family to stay here!
Stayed 2 nights in May 2025

10/10 Excellent

Ramon, San Pedro Sula

Stayed 1 night in May 2025

8/10 Good

Sharmila N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do book

Location is the best. The room was clean and quaint. A little tricky to find but not so bad.
Stayed 1 night in May 2025